To start it arrived a day earlier then it was supposed too so that was amazing it was super easy to put together however the mileage that’s advertised I have yet to see it run to its full potential of 32 miles but I will admit on the highest setting in two wheel drive it keeps its speed for 9 miles before dying 

I recently bought the Titan Bravo XL with the Chiller, and it's been amazing. From the first time I asked about it to using it every day, it's been top-notch. The tub is incredibly sturdy and looks great. It's made for lasting, high-quality use. It cools quickly, the controls are easy to use, and it's made my recovery routine much better. Titan's customer service really stood out to me. Their rep, Sarah, was quick, knowledgeable, and really cared about my experience. She answered all my questions, gave helpful advice, and even checked in after delivery. That kind of service is rare today.

excellent site.   fast reply customer service. 

I really wanted to love this product, but my experience was pretty disappointing. I tested the Ice Pod right away—just filled it with water to check for leaks and drained it. It turned out to be too small, and when I asked for an exchange, they said no.

On top of that, replacements for damaged items have taken forever to ship. Their marketing is solid, but customer service just isn’t where it should be. It left me feeling let down.

I truly enjoy your fast service and high, in-stock levels. 

I received the unit faster than the scheduled shipping time.  The unit was easy to set-up, is sturdy and attractive.

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