I really would not recommend shopping here, they had a brooks hyperion max 2 on sale, that a friend posted and that several of us in the community placed orders for. Heard nothing for a few days and t... See more
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Verified
This company is terrific. I received a pair of shoes that I haven’t been able to buy for over a year as the company was not making them anymore ! I have orthopedic insert a so these shoes were very... See more
I ordered a sale shirt that I couldn’t find anywhere else in May 2025. Item was shipped fast and arrived correctly and in perfect shape. I can only speak for myself but I had a perfect order experienc... See more
Verified
I ordered a pair of five fingers. My new shoes were a little tight at first but fit better the longer I wear them. The delivery was frustrating because I received two day delivery but the tracking nev... See more
Company details
- #3 of 3 best companies in Running Store
- #67 of 78 best companies in Sporting Goods Store
Information provided by various external sources
Grivet Outdoors is dedicated to helping people pursue their passion. We want to provide you with everything you need for your journey. With a wide array of running and trail shoes, climbing gear, outdoor and athletic apparel, we're here to help you improve your life through the outdoors.
Contact info
2164 Young Avenue, 38104, Memphis, United States
- 901-598-0480
- support@grivetoutdoors.com
- grivetoutdoors.com
3.9
Great
177 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
I really would not recommend shopping…
I really would not recommend shopping here, they had a brooks hyperion max 2 on sale, that a friend posted and that several of us in the community placed orders for. Heard nothing for a few days and then payment confirmed and out of nowhere the order cancelled without any communication, highly recommend staying away from here!
Date of experience: July 07, 2025
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Verified
This company is terrific
This company is terrific. I received a pair of shoes that I haven’t been able to buy for over a year as the company was not making them anymore !
I have orthopedic insert a so these shoes were very important to me ! I am still in awe that they made it happen ! Thank you !
Date of experience: June 18, 2025
Verified
Great products and great prices!
Date of experience: June 17, 2025
Verified
Verified
Great price & fast shipping
Great price & fast shipping. Excellent product that I couldn't find elsewhere in my size.
Date of experience: May 19, 2025
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Verified
Great prices and fast delivery!
Date of experience: May 19, 2025
Verified
Shoes came in at a timely fashion
Shoes came in at a timely fashion. Very happy with purchase.
Date of experience: May 19, 2025
I ordered a sale shirt that I couldn’t…
I ordered a sale shirt that I couldn’t find anywhere else in May 2025. Item was shipped fast and arrived correctly and in perfect shape. I can only speak for myself but I had a perfect order experience with Grivet Outdoors. My only criticism is the website could be a little easier to use and include more pictures when browsing items.
Date of experience: May 01, 2025
Verified
The how to replace video link Attached to the receipt was fantastic. Parts fit well.
The video link
Date of experience: April 21, 2025
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Verified
I have nothing but an amazing…
I have nothing but an amazing experience with this company! Customer service is amazing! Shipping is always quick and the merchandise is always packed perfectly!
Date of experience: April 18, 2025
Verified
Unreal
I ordered my shoes on April 21, 2025. I am supposed to receive them May 6, 2025, which is tomorrow. Ridiculous.
Date of experience: April 21, 2025
Verified
Very disappointed
Very disappointed. The shoes did not fit and when I returned them I was charged $8.95 for shipping plus a 15% restocking fee. Most companies do not charge anything.
Date of experience: April 18, 2025
Verified
Faster shipping and the shoes are…
Faster shipping and the shoes are exactly what I wanted. Thanks!!
Date of experience: April 18, 2025
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Verified
Exceptional Service and Excellent Product
Excellent price, great product and exceptional service!
Date of experience: April 18, 2025
The store sent me the wrong item and will not refund money
The store sent me the wrong item. They then said they did not have the correct item, and they have not refunded my money.
They made their policy clear to me: if they send you the wrong item, an item that may be worth $50, instead of the $200 item they were supposed to send, they will not refund any money unless you correct their error by going to the fedex store and send the item back to them within 30 days. This is their stated policy.
Date of experience: March 29, 2025
Reply from Grivet Outdoors
Update 4/22/25:
Hi again, James - I see your updated review. We haven't received any emails from you, and are absolutely looking to refund you. We just cannot locate your order, or find a way to communicate with you, other than here. Can you please email us at service@grivetoutdoors.com so we can work with you? If this was an Amazon order, you're speaking with someone on that team, not us directly.
Thanks,
Kim
Grivet Outdoors
Hi James! Can you email us at service@grivetoutdoors.com so we can personally look into solving this for you, as quick as possible? Each situation is a little different, depending on if this was an Amazon order or placed with us at grivetoutdoors.com, but our team can handle it quickest if you reach out to us directly! Thanks!
Verified
Ordered the product and received it…
Ordered the product and received it promptly-right size-right color-right product
Date of experience: March 29, 2025
Verified
Great and reliable business
Great and reliable business. I trust this store over big name stores for the quality of service and products for a few years now.
Date of experience: March 27, 2025
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Verified
Verified
Reply from Grivet Outdoors
Hi Stacy, Thanks for taking the time to leave us a review. I'm reaching out to our order packing team to see what happened here and how we can fix it in the future. We truly appreciate the feedback to make us better!
-The Grivet Outdoors team
Verified
Love my Hoka’s and they arrived as…
Love my Hoka’s and they arrived as promised which I was very grateful for!
Date of experience: March 13, 2025
Reply from Grivet Outdoors
Hi there, Thanks so much for taking the time to leave us a review! We appreciate your purchase and hope to see you on our site again.
-The Grivet Outdoors team
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