I was doubting the website at first because of some of the reviews but I still decided to purchase a jersey. It took about a month for the jersey to arrive and it came pretty good. There are a few sti... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
The quality of the items I received is excellent, and I’m really impressed with how well-made they are. However, the delivery took about 20 days longer than the initial estimated date, which was a bit... See more
I ordered 4 jerseys 23 days ago to Australia, still no update about my order. I received a tracking link which does not work. I emailed them initially and I was told it will come within 15-20 days,... See more
Company replied
This store is a true paradise for football shirt enthusiasts! I’ve been a loyal customer for years, and their incredible selection of jerseys ensures there’s always something perfect for every occasio... See more
Company details
- #22 of 32 best companies in Sportswear Store
- #285 of 729 best companies in Clothing Store
- #4 of 5 best companies in Soccer Store
- #69 of 78 best companies in Sporting Goods Store
Written by the company
Trusted Jersey's is an affordable jersey seller trusted by over 200,000+ soccer fans.
Contact info
United States
- support@trustedjersey.com
- trustedjersey.com
Replied to 50% of negative reviews
Typically replies within 1 week
I responded to the slick video ads and…
I responded to the slick video ads and what looked like a professional website. The 15% discount on first orders. Many of the images showed very good quality jerseys. That is where the illusion ends. As soon as you hit the pay button, you are in the dark. There is no email confirmation, and any tracking is buried in their website, hard to find. My two items showed up, neither one as advertised. One jersey had two different colors of green; the sleeves and body did not match. The windbreaker description said "Embroidered shield" and it was an iron-on. I asked how to return because of their 30-day return policy. I was asked to provide them with the same information 3 times. They sent a screen shot of a different company's return policy, saying they did not accept returns because international shipping is expensive. I repeatedly asked them to honor their policy and they would send another irrelevant information request. They never acknowledged the 30-day return policy clearly listed on their site. Their last email said "we cannot do anything about 'custom made' clothing, you can resell." It too three weeks for the shipment to arrive (reasonable) followed by two weeks of stringing me along. The lesson here is to order from so called "Trusted" Jersey at your own risk. Once you pay you are at their mercy and you have no recourse.
Date of experience: July 01, 2025
DO NOT BUY
DO NOT BUY! Scam! Do not buy. Mine never arrived, and support does not respond. DO NOT BUY!
Date of experience: May 02, 2025
SCAMMERS
Ordered a jersey got no response no confirmation email back. I tried msging them MANY times on WhatsApp & Instagram, Zero response. It's been nearly 2 weeks and I have no idea where my jersey is. This is very disturbing.
Date of experience: June 13, 2025
Poor Customer Service
I ordered on May 30th and today is June 12nd. There is still no updates on delivery, I dont even know if my order got shipped or not, support number doesnt answer the messages. Order No:MQX79264
Date of experience: May 30, 2025
Fake shit..
Fake shit..
I’ve been waiting for 40 days nothing arrived!!! I can’t even login into my account or track my order!!!! Customer service is 0
Date of experience: June 06, 2025
I was doubting the website at first…
I was doubting the website at first because of some of the reviews but I still decided to purchase a jersey. It took about a month for the jersey to arrive and it came pretty good. There are a few stitching issues but it’s not noticeable. Overall I could see myself buying from this website again.
Date of experience: June 04, 2025
Impressive Quality and Varieties
If you love football shirts this is your ideal site, with excellent quality in product at an acceptable price you will not be disappointed. The layout of the website is easy to navigate and pleasant on the eye. The varying options from to retro to current, domestic club, to internationals, and youth to adult varieties are brilliant.
Date of experience: June 03, 2025
misleading prices and No customer service
They mislead with the prices even when it says AUD they charge in USD and charged me 40 bucks + foreign exchange fee the bank charged me instead of the 27 i was supposed to pay. That is not even that big of an issue but they have no customer service and all my texts are being ghosted even they are posting regularly on Instagram. i was expecting a confirmation email but that never came either and now i have no tracking or confirmation for my order even though i put down my email in the order
Date of experience: May 17, 2025
This website is an absolute scam and
This website is an absolute scam and their “customer service” is a complete joke. My order never arrived because of an address issue, yet USPS tracking proves they got the package back — but these clowns lie straight to your face and say they never received it. I’ve been spamming them nonstop on WhatsApp and email, and their so-called “support” couldn’t care less. Zero help, zero respect, just a bunch of pathetic excuses and blatant incompetence. They’re wasting people’s time and money on purpose. If you want to get ripped off and deal with the worst customer service imaginable, go ahead and order here. Otherwise, run far, far away from this nightmare.
Date of experience: May 25, 2025
Absolutely joke of a company.
Absolutely joke of a company.
Ordered a shirt A MONTH AGO, and it still ain't here.
I could have swam from China to the UK in the time its took these jokers to post on shirt.
DO NOT USE THEM.
Date of experience: May 01, 2025
Damaged Jersey. Terrible Customer Service
Terrible customer service. I ordered two jerseys, and one arrived damaged with a burn mark. Instead of resolving the issue, they kept ignoring my explanation and insisting I clean it, even after I clearly stated it was not dirt but actual damage.
After multiple follow-ups and sending photo evidence, they offered me a $5 coupon instead of replacing or refunding the damaged item. When I refused, they asked irrelevant questions like whether the package was damaged, completely disregarding my previous messages.
It has been over a week, and I’m still going in circles with no resolution. Avoid this company unless you’re willing to risk receiving a defective product with no real support. I'll be filing a chargeback.
Date of experience: March 24, 2025
the quality exceeded expectations
My delivery arrived on time, the quality exceeded expectations, and customer service was stellar. So glad I didn’t let negative reviews sway me—this company delivers!
Date of experience: February 11, 2025
Big & Tall Done Right
As a bigger guy, finding my size is tough—but this site delivers! Friendly customer service and quick turnaround times sealed the deal.
Date of experience: February 05, 2025
The jersey arrived in perfect condition…
The jersey arrived in perfect condition within a reasonable timeframe. A balanced blend of speed and craftsmanship.
Date of experience: February 23, 2025
Repeat Customer Approval
Two orders in, and both were perfect. Fast delivery, a wide selection, and zero issues—this store has earned my loyalty.
Date of experience: February 28, 2025
I saved $50
Ignoring negative reviews paid off—I saved $50 on a jersey and received constant shipping updates. The packaging isn’t discreet, but the quality and service are unbeatable!
Date of experience: January 29, 2025
Every order arrives exactly as…
Every order arrives exactly as described, with speedy shipping. This site never disappoints!
Date of experience: January 20, 2025
All-Around Excellence
Great prices, clear communication, and speedy shipping. I’ll keep coming back—this company checks every box!
Date of experience: January 17, 2025
Amazing
Their collection of football kits is amazing, and their customer service is outstanding.
Date of experience: February 11, 2025
You’re hands down the best football shirt site out there! Thanks for making the holiday season even more special.
Date of experience: January 29, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.