Trusted Jersey Reviews 110

TrustScore 4 out of 5

3.9

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Review summary

Reviewers had a great experience with this company. Customers appreciate the quality of the products, describing them as well-made and exceeding their expectations. Consumers also highlight the wide selection available on the website. Some people mention that the website is user-friendly and easy to navigate. However, some reviewers report issues with their orders and the delivery service, with some experiencing delays. A few consumers have also expressed dissatisfaction with the customer service, mentioning a lack of response or unhelpful assistance when they encountered problems.

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars

I was doubting the website at first because of some of the reviews but I still decided to purchase a jersey. It took about a month for the jersey to arrive and it came pretty good. There are a few sti... See more

Rated 5 out of 5 stars

The quality of the items I received is excellent, and I’m really impressed with how well-made they are. However, the delivery took about 20 days longer than the initial estimated date, which was a bit... See more

Rated 3 out of 5 stars

I ordered 4 jerseys 23 days ago to Australia, still no update about my order. I received a tracking link which does not work. I emailed them initially and I was told it will come within 15-20 days,... See more

Company replied

Rated 5 out of 5 stars

This store is a true paradise for football shirt enthusiasts! I’ve been a loyal customer for years, and their incredible selection of jerseys ensures there’s always something perfect for every occasio... See more


Company details

  1. #22 of 32 best companies in Sportswear Store
  2. #285 of 729 best companies in Clothing Store
  3. #4 of 5 best companies in Soccer Store
  4. #69 of 78 best companies in Sporting Goods Store

Written by the company

Trusted Jersey's is an affordable jersey seller trusted by over 200,000+ soccer fans.


Contact info

3.9

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

I responded to the slick video ads and…

I responded to the slick video ads and what looked like a professional website. The 15% discount on first orders. Many of the images showed very good quality jerseys. That is where the illusion ends. As soon as you hit the pay button, you are in the dark. There is no email confirmation, and any tracking is buried in their website, hard to find. My two items showed up, neither one as advertised. One jersey had two different colors of green; the sleeves and body did not match. The windbreaker description said "Embroidered shield" and it was an iron-on. I asked how to return because of their 30-day return policy. I was asked to provide them with the same information 3 times. They sent a screen shot of a different company's return policy, saying they did not accept returns because international shipping is expensive. I repeatedly asked them to honor their policy and they would send another irrelevant information request. They never acknowledged the 30-day return policy clearly listed on their site. Their last email said "we cannot do anything about 'custom made' clothing, you can resell." It too three weeks for the shipment to arrive (reasonable) followed by two weeks of stringing me along. The lesson here is to order from so called "Trusted" Jersey at your own risk. Once you pay you are at their mercy and you have no recourse.

Date of experience: July 01, 2025

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Rated 1 out of 5 stars

SCAMMERS

Ordered a jersey got no response no confirmation email back. I tried msging them MANY times on WhatsApp & Instagram, Zero response. It's been nearly 2 weeks and I have no idea where my jersey is. This is very disturbing.

Date of experience: June 13, 2025

Rated 1 out of 5 stars

Poor Customer Service

I ordered on May 30th and today is June 12nd. There is still no updates on delivery, I dont even know if my order got shipped or not, support number doesnt answer the messages. Order No:MQX79264

Date of experience: May 30, 2025

Rated 1 out of 5 stars

Fake shit..

Fake shit..
I’ve been waiting for 40 days nothing arrived!!! I can’t even login into my account or track my order!!!! Customer service is 0

Date of experience: June 06, 2025

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Rated 4 out of 5 stars

I was doubting the website at first…

I was doubting the website at first because of some of the reviews but I still decided to purchase a jersey. It took about a month for the jersey to arrive and it came pretty good. There are a few stitching issues but it’s not noticeable. Overall I could see myself buying from this website again.

Date of experience: June 04, 2025

Rated 5 out of 5 stars

Impressive Quality and Varieties

If you love football shirts this is your ideal site, with excellent quality in product at an acceptable price you will not be disappointed. The layout of the website is easy to navigate and pleasant on the eye. The varying options from to retro to current, domestic club, to internationals, and youth to adult varieties are brilliant.

Date of experience: June 03, 2025

Rated 1 out of 5 stars

misleading prices and No customer service

They mislead with the prices even when it says AUD they charge in USD and charged me 40 bucks + foreign exchange fee the bank charged me instead of the 27 i was supposed to pay. That is not even that big of an issue but they have no customer service and all my texts are being ghosted even they are posting regularly on Instagram. i was expecting a confirmation email but that never came either and now i have no tracking or confirmation for my order even though i put down my email in the order

Date of experience: May 17, 2025

Rated 1 out of 5 stars

This website is an absolute scam and

This website is an absolute scam and their “customer service” is a complete joke. My order never arrived because of an address issue, yet USPS tracking proves they got the package back — but these clowns lie straight to your face and say they never received it. I’ve been spamming them nonstop on WhatsApp and email, and their so-called “support” couldn’t care less. Zero help, zero respect, just a bunch of pathetic excuses and blatant incompetence. They’re wasting people’s time and money on purpose. If you want to get ripped off and deal with the worst customer service imaginable, go ahead and order here. Otherwise, run far, far away from this nightmare.

Date of experience: May 25, 2025

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Rated 1 out of 5 stars

Absolutely joke of a company.

Absolutely joke of a company.

Ordered a shirt A MONTH AGO, and it still ain't here.

I could have swam from China to the UK in the time its took these jokers to post on shirt.

DO NOT USE THEM.

Date of experience: May 01, 2025

Rated 1 out of 5 stars

Damaged Jersey. Terrible Customer Service

Terrible customer service. I ordered two jerseys, and one arrived damaged with a burn mark. Instead of resolving the issue, they kept ignoring my explanation and insisting I clean it, even after I clearly stated it was not dirt but actual damage.

After multiple follow-ups and sending photo evidence, they offered me a $5 coupon instead of replacing or refunding the damaged item. When I refused, they asked irrelevant questions like whether the package was damaged, completely disregarding my previous messages.

It has been over a week, and I’m still going in circles with no resolution. Avoid this company unless you’re willing to risk receiving a defective product with no real support. I'll be filing a chargeback.

Date of experience: March 24, 2025

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Rated 5 out of 5 stars

I saved $50

Ignoring negative reviews paid off—I saved $50 on a jersey and received constant shipping updates. The packaging isn’t discreet, but the quality and service are unbeatable!

Date of experience: January 29, 2025

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