Customer service none existent absolutely rubbish 

BT-2 Bluetooth module arrived on time. DC-to-DC charger was tracked by USPS to 70 miles of home, then went missing. Not Renogy's fault. After 3 weeks, I called Renogy CS and the live  human got approval to ship another unit, which arrived in 4 days. Both the charger and the BT module work as specified. Now I need to upgrade the wiring in my truck and travel trailer. Set up instructions are mostly clear, but I still have some questions to which I cannot find answers on Renogy's website or any user forum.

It’s was fairly easy to use to search for and get information on energy providers. 

outstanding product/ video on the internet made it ease to assanble the dual tracker'/ not to mention the price was was good . thank you  


Excellent service, they replied fast and solved my problem instantly, to be honest I wasn't expecting much out of this but they were super helpful

How helpful and professional the agent was

The filters I purchased thru Amazon more than 6 months ago did not fit when I attempted to install. Amazon was not helpful at all.  When contacting IcePur they were extremely helpful in making the situation right. Working with Aurora was very easy and professional. I received a refund back to Amazon account.  Thank you very much.

Went to get petrol of ￡20.04 at the esso in milford paid cash went to leave and the cashier who served me banged on my car and started yelling that my payment did not go through explained I paid in cash went in there and spoke to the manager one of the customers had a go at me was sooo scared 

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