It’s was fairly easy to use to search for and get information on energy providers. 

How helpful and professional the agent was

I got the 1800 in delivery two days ago. After fully charged, l ran the clothing ion, 55" television and a 10k-BTUs air conditioner. I needed the 1800 so that I can run a table saw and a miter saw in remote places. It will also be a life saver if there's a power outage. Thanks Vtoman for a great product that we will grow to depend on. So far so good definitely 5 stars.

One star is way too generous for this bunch ... was supposed to have a smart meter upgrade today between 10am / 2pm , engineer calls me at 8am wanting to come early ( Friday innit ) I said I wouldn't be there til 10 am as agreed, then just doesn't bother turning up at all , no phone call, no email , no apology .
Just totally cack all round .

Look when people call in to make a payment. The last thing they wanna hear is some  automated person tell them we can send a link to your phone look it is 2025. We are not stupid. We do not need anyone to send us a link to our phone because we know we can go onto energy.com and probably pay it. It’s common sense at this point so you guys make us go through all that bullshit just to have this automated guy never have a clue of what our answer is when we say no thank you that means piss off Right I’m there to pay my bill. Do you understand how many times I’ve had to hang up because this  keeps wanting to send me a text and I have to keep recalling back because I can’t get past that part. It’s ridiculous. We call in to make the payment we don’t call in to get a damn link sent to our Phone. I mean, get a clue people.

Received my Fusion cooking tray 6 days early. Was packaged securely. Pleased with the process.

I made a request for Enel Fix Web Luce with subentro for my new house. As I did the process online, I wanted to follow the procedure, but I didnt receive any email. I called the call center, and figured out something didnt go well with my application. I talked with a subentro consultant who told me that I should receive an email. That email never arrived. I called again, and made the same talk. That email didnt arrive again. I called again and another consultant told me that he solved my problem and everything is fine and I should just wait. I waited. I moved to my new house without light. I called again. Another subentro consultant told me a totally different thing and created a new request for my case. 10 days passed since the first day I made the request. I have no light. I dont know when I will have light. There is a good chance that I enter the new year without light. Stay away from that company. 

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