LifeSource Water Systems Reviews 698

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Have had their system installed for 5-years and like the water quality. They just installed a new filter and the service was fat and efficient. Great customer service.

Rated 5 out of 5 stars
Verified

We bought the system over five years ago. When we purchased it, there was a promotion that gave us one free tank after five years.We called the company to advise them that the five years was due and w... See more

Company replied

Rated 5 out of 5 stars
Verified

Needed to replace my filter and they made it easy to book. Service guys showed up on time, were professional and friendly and completed the work quickly. Really appreciate the excellent customer servi... See more

Company replied

Rated 5 out of 5 stars
Verified

I have used the LifeSource water system for decades. The system works incredibly well, with no problems whatsoever. The LifeSource Water team members are excellent! The whole experience has been n... See more

Company replied


Company details

  1. #1 of 11 best companies in Water Purification Company

About LifeSource Water Systems

Written by the company

LifeSource Water Systems, Inc. is a third-generation, family-owned company that has been proudly manufacturing and distributing premium water treatment solutions since 1984.

Headquartered in Pasadena, California, we specialize in whole-house water filtration systems for residential, commercial, and industrial use.

We are the original innovators of the salt-free, whole-house water filtration system, providing an eco-friendly alternative to traditional water softeners. Our systems are designed, engineered, and built in the USA using high-quality, durable materials.

With over 40 years of experience and thousands of satisfied customers, LifeSource Water is the trusted choice for better water from every tap—with no salt, no filters to replace, and no maintenance required.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

698 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars
Verified

Great service

Have had their system installed for 5-years and like the water quality. They just installed a new filter and the service was fat and efficient. Great customer service.

Date of experience: May 30, 2025

Rated 5 out of 5 stars
Verified

Great company

Great company - very prompt service ! Would totally recommend life source water - drink from any tap in the house !!

Date of experience: May 15, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you Jeanette for taking the time to post your feedback. We are grateful you choose LifeSource Water!! Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Excellent Service

Needed to replace my filter and they made it easy to book. Service guys showed up on time, were professional and friendly and completed the work quickly. Really appreciate the excellent customer service!

Date of experience: May 15, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you Jesse for taking the time to post your detailed feedback and for the positive review. We are thrilled you had a great experience. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

installation went smoothly and was very…

installation went smoothly and was very professional.

Date of experience: May 09, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you for taking the time to post your feedback. We are thrilled everything went smoothly. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Arrived on schedule

Arrived on schedule. Very friendly installer. Did a great job.

Date of experience: May 08, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

We love hearing this! Thanks for taking the time to post your feedback as your satisfaction is our top priority. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Great Water

I love the system and the good clean water

Date of experience: May 05, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Wow-thank you for sharing. Amazing feedback we are glad you are happy. Continue to taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Fast

Fast, clean & efficient..

Date of experience: April 24, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you for the 5 stars. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Wonderful Value and Service

Having LifeSource clean water throughout the house is something I value, adding convenience and health benefits. Will has been a great representative, providing courteous, professional, flexible customer service.

Date of experience: April 24, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you for the glowing review. We are thrilled you are enjoying our system and all the health benefits it provides. LifeSource takes pride in providing excellent customer service so it is great that Will has gone above and beyond. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

All is good

All is good. Thank you for the service

Date of experience: April 23, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you for taking the time to leave your feedback. We are thrilled you are happy with our service. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

LifeSource Water system…

We bought the system over five years ago. When we purchased it, there was a promotion that gave us one free tank after five years.We called the company to advise them that the five years was due and we received the tank on time. There was a slight communication error about the Plumber installing it, but our sales person, Travis, handled it very professionally and in no time. I had dealt with Travis when we first purchased the unit and his service is extraordinary.

Date of experience: April 30, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you Tina for posting your feedback. Delivering excellent customer service is a top priority so we are thrilled that Travis exceeded your expectations. Taste and feel the difference!!

Rated 4 out of 5 stars
Verified

Water test strips showed less quality…

Water test strips showed less quality water after changing the filters. Scarry. For $3,000 I would have expected better.

Also, the tech left the old filter clips in the street. I threw them away to avoid any tire issues from passing cars.

Date of experience: April 25, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thanks for taking the time to post your feedback.

Rated 4 out of 5 stars
Verified

Quick process

On time, left area neat and clean when finished quick process. I have one issue to resolve that occurred afterward. Shower has very little water pressure.

Date of experience: April 22, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you for your feedback—we’re glad to hear the installation was completed promptly and the area was left clean and tidy.

Regarding the shower pressure issue, our team did reach out and discussed that this appeared to be isolated to one showerhead, which you had planned to remove and clean. That was over three weeks ago, and we haven’t heard back since.

If you are still experiencing low pressure, please don’t hesitate to contact us. We’re here to help and want to ensure everything is working as it should.

Thanks

Rated 5 out of 5 stars
Verified

Replacement cartridge and scaling

Replacement cartridge done on time and per request. Advice and follow through from the office with some scaling in master bathroom shower was appreciated and solved.

Date of experience: April 23, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you David. We are lucky to have customers like you and are so happy to hear that everything went off without a hitch. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

The service rep was great

The service rep was great. Knowledgeable, prompt, kind. Thank you so much

Date of experience: April 15, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thank you Todd. We strive to provide excellent customer service so we are thrilled we exceeded your expectations. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Friendly

Quick and friendly service!

Date of experience: April 18, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thanks for the 5 stars Annette. Taste and feel the difference!!

Rated 5 out of 5 stars
Verified

Chris came on time and did the job with…

Chris came on time and did the job with no problems.
Very pleasant experience.

Date of experience: April 10, 2025

LifeSource Water Systems logo

Reply from LifeSource Water Systems

Thanks for choosing LifeSource Water. We appreciate you taking the time to post a review and are grateful for the 5 stars. Taste and feel the difference!!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look