SaveOnEnergy.com Reviews 3,957

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's knowledge and ability to explain options clearly. Consumers appreciate the patient and polite approach of the agents, who are commended for addressing concerns and answering questions thoroughly. Many reviewers specifically mention the positive impact of the customer service they received, noting the representatives' efficiency and willingness to find the best solutions for their individual needs. People also value the ease and speed of the sign-up process. The recommendation to use this company is frequent, with reviewers expressing confidence in the service they received. However, opinions on pricing are mixed, indicating a lack of consensus among reviewers regarding the value for money.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

My electricity service is expiring. I was not satisfied with their customer support. Gexa energy increased my rates and never sent me a paper bill with details about my usage each month. Mika searched... See more

Rated 5 out of 5 stars
Verified

I spoke with energy expert Mr.Michael Mvelase & he did an outstanding job to explained about a plan. His communication skill is high to make a person to understand very well in helping out to take a... See more

Rated 5 out of 5 stars
Verified

Saline was patient with my concerns & questions. We managed to find an electric provider my circumstances & concerns. Hoping all goes well when changes are made.

Rated 3 out of 5 stars
Verified

They messed up on the address and I had to repeat several times on what I wanted. Then I was transferred to another person for confirmation and she started going over plans and I stated I had already... See more


Company details

  1. #7 of 12 best companies in Price Comparison Site
  2. #1 of 4 best companies in Electric Utility Company
  3. #3 of 8 best companies in Energy Equipment and Solutions
  4. #136 of 205 best companies in Financial Consultant
  5. #3 of 17 best companies in Solar Energy Company

About SaveOnEnergy.com

Written by the company

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Compare energy providers

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Founded in 2003, SaveOnEnergy.com® is your ultimate energy savings destination. We provide everything you need to save on energy all in one place,

You can easily search, compare, and sign up for energy plans from top providers. Also, connect with reliable solar panel and community solar providers.


We sell brands you know and love.



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Find the best fit for your energy needs

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Deregulated Energy

Your right to compare providers and choose from your electricity options.

Solar Energy

Everything you need to know about solar energy

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Why use SaveOnEnergy?

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20+ Years of experience

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A+ rating from BBB

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1 million+ customers helped

















Start your energy-saving journey today at

SaveOnEnergy.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

They messed up on the address and I had…

They messed up on the address and I had to repeat several times on what I wanted. Then I was transferred to another person for confirmation and she started going over plans and I stated I had already gone through this and decided on what plan I wanted. They said oh okay. Thank you for choosing us. Hopefully I received the correct plan.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Total thanks

Excellent service, people sometimes forget to be empathetic, understanding and patient, they think that having knowledge is enough. This company and the person who attended me have all those qualities and for that many congratulations for their professionalism and excellent service

Date of experience: July 05, 2025

Rated 4 out of 5 stars
Verified

My experience from the time I set up my…

My experience from the time I set up my service and.using was fantastic! I couldn’t ask for anything better!

My experience of transferring me my service from residence to another was a nightmare! I was on the phone for 1 hour and 15 minutes. The first part was a bit redundant but she was friendly & went as quickly as possible. The second part was a nightmare. The agent was trying to to sell me Spectrum! I have Spectrum. I have no choice. I’m in a 55 plus complex. I’m going from one to another. Spectrum has corporate accounts with these entities. I am returning my equipment from one place & getting new equipment from the second place . This person had comprehension of a corporate account etc. I couldn’t get off the phone & I am still getting emails selling me Spectrum!

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

My electricity service is expiring

My electricity service is expiring. I was not satisfied with their customer support. Gexa energy increased my rates and never sent me a paper bill with details about my usage each month. Mika searched and founded me a better plan that provided me with a fixed rate. She was honest and helpful. Thanks

Date of experience: July 04, 2025

Rated 4 out of 5 stars
Verified

Picking the right plan can be tricky.

Sarita a was great and taught me a lot about navigating through electric co info to help me make my decision. Complaint is that you can’t call back and get the same rep. You must start the ENTIRE process over from the beginning every time you talk to someone, even if it’s the same person.

Date of experience: July 03, 2025

Rated 4 out of 5 stars
Verified

Good

The lady were on a phone was very nice and sweet

Date of experience: July 03, 2025

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