CleanChoice Energy Reviews 207

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
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My mother’s utility bill has been positively impacted by CleanChoice. I’d say at least 10% savings per month. Where her monthly bill averaged between $120-$150, now they are less than $100. An excelle... See more

Rated 5 out of 5 stars
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Good electric supplier. Nice monthly statement with an easy to understand bar graph of my monthly electric usage.Simple but informative. I liked using renewable energy, however, I didn’t renew because... See more

Rated 5 out of 5 stars
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Smooth Transition from previous supplier.They had the best rate I could find for a 12 month contract. I'm only being honest when I say rate was more important to me than anything else but it's nice to... See more

Rated 5 out of 5 stars
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I think it is 6 years since I first became a CleanChoice customer. I came onboard in Rochester NY. When I moved to Buffalo, it was simple to continue service through the local utilities. Versatile. N... See more


Company details

  1. #3 of 6 best companies in Green Energy Supplier
  2. #5 of 8 best companies in Energy Supplier
  3. #8 of 17 best companies in Solar Energy Company

About CleanChoice Energy

Written by the company

CleanChoice Energy

CleanChoice Energy is a renewable energy supplier. It is one of the first vertically integrated clean energy providers in the U.S. CleanChoice Energy makes it easy for people to access climate solutions, support renewable energy, and live cleaner lives with pollution-free, renewable energy for their homes and businesses. CleanChoice Energy ensures every kilowatt of electricity you use is replenished onto the grid with 100% clean energy from regional wind and solar projects—including, in the near future, from solar projects owned and operated by CleanChoice Energy. No equipment installation is needed, and there are no upfront costs or cancellation fees. Fixed-rate and variable-rate plans are available, with no long-term commitments. Founded in 2012, CleanChoice Energy has become one of the fastest-growing businesses in America, as ranked on the Inc 5000 and Deloitte’s Technology Fast 500™.

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CleanChoice Energy

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4.5

Excellent

TrustScore 4.5 out of 5

207 reviews

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Replied to 46% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
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I am pleased using the clean energy you…

I am pleased using the clean energy you produce even though it costs a bit more than conventional electricity, especially now that the Republican leaders want to deregulate the energy industry and plunge our planet into even more devastating storms and natural disasters which are of course man made due to increased carbon the atmosphere.

Date of experience: May 18, 2025

Rated 1 out of 5 stars
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What to do when power distributors jack their price up.

Last year I was looking for a good rate with a company that would hold it for the 2-year term that I was renting a house for. However, the rate was increased to $.18 /Kwhr. The default rate offered by the Power Company at $.13 / Kwhr so I had to take it. For the past few weeks, I have been harassed by phone calls, emails, postal mail and texts trying to get me to switch back to CleanChoice. I told them about the rate change and the big difference, and they still push to change suppliers. What part of your price is too high that you don't get.

Date of experience: April 15, 2025

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Reply from CleanChoice Energy

Hi Raymond, thank you for reaching out. We apologize that you somehow received a Trustpilot email, as we placed the information that we had on file for you on our do not contact list on March 26. Since then, we have not sent any mail, emails, or phone calls to the information that we have on file for you. However, if you receive emails at another address, you can simply click the unsubscribe link at the bottom of the email and you will receive no further emails. Likewise, if you receive any texts from us on a different phone number, you can simply reply STOP and you will not receive additional texts on that number. If you need any further assistance, you can always reach out to us by emailing us at support@cleanchoiceenergy.com or by calling us at 888-986-8116 (8am to 7pm Monday through Friday eastern time). Thank you for the time in which you supported 100% clean energy!

Rated 5 out of 5 stars
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“And this too shall pass” (Vintage Persian Ssying)

As a former State of Maryland Clean Choice customer who had lost the privilege of continued membership due to unwelcome political opposition towards free consumer choices of a more varied options for ecological energy resources, I was a very satisfied user of Clean Choice’s wind and solar energy choices and hope that our future might afford our State citizens to be offered s freer choice of energy alternatives.

Date of experience: June 03, 2024

Rated 5 out of 5 stars
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I like the clean energy Instead of coal…

I like the clean energy Instead of coal which the coal miners would develope coal miners black lung and die .and cause global warming And methane gas has the same properties Love this wind power Lori Shermer

Date of experience: May 04, 2025

Rated 4 out of 5 stars
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CleanChoice rate information

I like using clean energy but I'm puzzled with how you establish your rate since when I click on CleanChoice ads to see rate information, it constantly changes from day to day.

Date of experience: May 04, 2025

CleanChoice Energy logo

Reply from CleanChoice Energy

Hi Jim, thank you so much for leaving us a review. We appreciate you making the switch to pollution-free electricity with us. We establish our rates based on several factors, but the main factor is the market cost of electricity in your area. You are seeing changes day to day because, like any other commodity, the cost of electricity does change day to day. However, we do offer fixed rates that lock our customers in a fixed price per kilowatt hour from 12 to 24 months. Please reach out to our customer care team at 888-444-9452 or at support@cleanchoice.com if you want to lock in a new fixed rate. We are available over the phone Monday through Friday 8am to 7pm ET, and 24/7 at support@cleanchoice.com. Thank you for supporting 100% clean energy!

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