Energy Control Technologies, Inc. Reviews 619

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

Website is easy to use, history tracking is great. I wish the company would offer shipping via USPS because UPS is way too expensive when shipping to Alaska. The company has lost several sales from m... See more

Company replied

Rated 5 out of 5 stars
Verified

Very happy with their team's knowledge & service. There were some supply chain issues with a few of the sensors I needed quickly. EnergyControl called me to talk through alternative options. They were... See more

Rated 5 out of 5 stars
Verified

Regarding EnergyControl: Excellent customer service. UPS mis-delivered my package and EC stepped in to investigate what happened. Issue was ultimately resolved. Much appreciation for them involvin... See more

Rated 4 out of 5 stars
Verified

I’m adding this update to my original review below; I’ve received the relays and though I haven’t tested them they appear to be damn fine. Thank you for the good customer service. Original This... See more

Company replied


Company details

  1. #1 of 1 best companies in Valves and Actuators Wholesaler
  2. #5 of 11 best companies in Automation Company
  3. #4 of 8 best companies in Energy Equipment and Solutions
  4. #1 of 1 best companies in Flow Control Product Wholesaler

Written by the company

Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications. We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved. WE CARE ABOUT AND VALUE OUR CUSTOMERS EnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application. Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.

EnergyControl.com

Written by the company

Happy to be supplying the automation community.
An e-commerce company in the HVAC/R and Building Automation industry who strives to provide excellent customer service and product support from industry leading manufacturers.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

619 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Hvac E-Stop Button

Customer service was fast and knowledgeable

Date of experience: July 01, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you so much for your feedback! We truly appreciate it and are grateful to do whatever we can to support your business.

Rated 5 out of 5 stars
Verified

Great service and quick turnaround, very knowledgeable

Very quick to answer my emails and any questions that i had over the phone. Very responsive and knowledgeable.

Date of experience: May 20, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Wonderful! We are so grateful for your feedback and review - and very happy to be supporting your business!

Rated 5 out of 5 stars
Verified

Ease of finding the parts we need

Ease of finding the parts we need; efficient and simple ordering process; ease of establishing an account.

Date of experience: May 27, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you so much for your feedback. We are very glad to be supporting your facilities!

Rated 5 out of 5 stars
Verified

Quality product

Quality product. Fast shipping.
A+++ Thankyou.

Date of experience: April 30, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you for your feedback! We appreciate it tremendously. Please let us know if there is anything else we can do to support you.

Rated 5 out of 5 stars
Verified

You had what I needed

You had what I needed
Thanks

Date of experience: April 22, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Excellent! Thank you for your feedback, we're very glad to support your business. Please don't hesitate to reach out if we can be of any further assistance.

Rated 5 out of 5 stars
Verified

Great customer service and quick…

Great customer service and quick response time.

Date of experience: April 21, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thanky you for your feedback! We are so very happy to support your business.

Rated 3 out of 5 stars
Verified

great price

great price, said free shipping but was charged for shipping.

Date of experience: April 21, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Hello Robert, we received your order and truly appreciate your business. Please note that our free shipping threshold on our website indicates a minimum order of $495. Your order value was only $283 which is the reason shipping was applied. We are grateful for your feedback and will follow up with your expected ship date and tracking as soon as it's available.
Thank you.

Rated 1 out of 5 stars
Verified

I haven’t received my order

I haven’t received my order

Date of experience: April 05, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Hello Richmond, we are truly sorry for the delay in your shipment. The manufacturer notified us that there is a component backorder on your product. Our system generated an email alert on 4/4/2025 to notify you that the product would not be available to ship until 4/21/2025, however, we truly apologize as this email may not have reached you. We will contact the manufacturer for you again today to see if your order can be expedited and follow up with you. We appreciate your business and wish to do whatever we can to meet your needs.

Rated 5 out of 5 stars
Verified

The parts that I need are in stock at…

The parts that I need are in stock at reasonable prices

Date of experience: March 11, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

So happy we are able to get what you need shipped quickly for you. Thank you so much! We are thilled to help support your facilities.

Rated 4 out of 5 stars
Verified

Shipping info slow

Everything was received ok, and the pricing was good. However, it was 3 days before I was provided any shipping information so I was beginning to be concerned about the order and whether or not I was going to have to spend time looking into it further. Other than that, it was a very good process.

Date of experience: March 03, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Hello and thank you for your feedback. A pending stock order may have delayed our lead time response, however we must always put communication first. We value your opinion and will strive to be faster and more efficient. Thank you again!

Rated 5 out of 5 stars
Verified

Great Pricing

Great Pricing, Easy ordering, Large Inventory

Date of experience: February 24, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you for your feedback! We are so grateful to be supporting your facilities. Don't hesitate to reach out if there is anything we can do to make your experience even better.

Rated 5 out of 5 stars
Verified

Energy Control has a wide selection of…

Energy Control has a wide selection of materials and check out process was easy.

Date of experience: February 21, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

So great to hear! We truly appreciate your feedback and your business. Thank you!

Rated 4 out of 5 stars
Verified

Good customer service

Good customer service. Parts took a little longer to arrive as I'd like as they weren't in stock.

Date of experience: January 29, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you so much for your feedback. We understand it can be frustrating when the products take longer to ship than expected. We will continue to try to improve lead times. Please don't hesitate to reach out if there is anything we can do to continue supporting your facilities.

Rated 5 out of 5 stars
Verified

The website was easy to navigate and it…

The website was easy to navigate and it didn't take long at all to create a new account.

Date of experience: January 29, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

So great to hear! Thank you for your feedback. We strive to improve our customer experience more every day. We appreciate you!

Rated 5 out of 5 stars
Verified

Easy to order

Easy to order. Great communication on the order. Fast delivery.

Date of experience: January 17, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

We are so pleased that you had a great experience with us. Thank you very much for your feedback. We appreciate you tremendously!

Rated 5 out of 5 stars
Verified

Very good

Very good, very kindly the system, fast and easy

Date of experience: January 14, 2025

Energy Control Technologies, Inc. logo

Reply from Energy Control Technologies, Inc.

Thank you for your feedback! Our goal is to continue providing excellent communication. We appreciate the opportunity to support your facilities!

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