Verified
This was extremely helpful! I’m used to having to find an electric company on my own and this made the process extremely easy. I was able to compare prices and what for best for my household. I highly... See more
Company replied
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Review summary
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See what reviewers are saying
Verified
Fast and easy. We were offered 3 different plans and even more options under those. We were shown what the most commonly chosen plan was in our area. The whole process was super easy.
Verified
Gatby was very helpful in finding the right power plan for me. I chatted with Gabriela and she explained that the “early termination” fees only apply if you move and do not cancel your plan or notify... See more
Company replied
Alex reached out to me when I was in a state of panic and calmly grabbed the reigns and took care of me completely. They were patient with my many questions and adhered to all of my financial concerns... See more
Company replied
Company details
- #4 of 12 best companies in Price Comparison Site
- #1 of 8 best companies in Energy Equipment and Solutions
- #1 of 8 best companies in Energy Supplier
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
463 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Easy peasy lemon squeezy
Date of experience: July 06, 2025
Verified
Super easy set up
Super easy set up, explained very simple and cheaper than most.
Date of experience: July 04, 2025
Verified
Verified
The ease of it all
The ease of it all. Also the simplicity of the navigating the website
Date of experience: July 02, 2025
Verified
Customer service was fantastic
Date of experience: July 02, 2025
Verified
Great Price and Easy to find the plan…
Great Price and Easy to find the plan for me and website is easy to get around on.
Date of experience: July 02, 2025
Verified
Verified
Fast and easy
Fast and easy. We were offered 3 different plans and even more options under those. We were shown what the most commonly chosen plan was in our area. The whole process was super easy.
Date of experience: July 02, 2025
Verified
Super easy to navigate and pick the…
Super easy to navigate and pick the right plan for you!
Date of experience: July 01, 2025
Reply from Gatby
Thanks for the great review, Kayla! We're stoked you found Gatby easy to navigate and pick the right plan. 😊 Your feedback means the world to us!
Verified
Awesome and the best for helping others.All teams are awesome and helpful as…
All teams are awesome and helpful as well as quick response. Thank you so much.
Date of experience: July 01, 2025
Reply from Gatby
Gin, thank you for the awesome feedback! It’s great to hear our team was quick and helpful. We’ve got your back anytime!
Verified
Reply from Gatby
Wow, thank you for the review! 😄 We're thrilled to hear it was a breeze for you. You're very welcome, and we're here anytime you need us!
Verified
Real person texting
Texting the autopilot service was quick and easy. I could tell it was a real person too so that was the best.
Date of experience: June 30, 2025
Reply from Gatby
We’re so glad you could tell it was one of us on the other end! No bots here, just real people ready to help! 😊 Thanks for the kind words and for cruising on autopilot with us!
Verified
Convenient
Date of experience: June 29, 2025
Reply from Gatby
Short, sweet, and music to our ears! 🙌 Thanks for choosing Gatby! We’re all about making things easy and hassle-free.
Verified
Easy to sign up
Date of experience: June 27, 2025
Reply from Gatby
Thanks, Brittany! We love to hear that signing up was a breeze! No stress, just savings 💸⚡
My situation was resolved and after…
My situation was resolved and after getting the understanding of the problem I understood it better my problem was corrected and I'm ok now thank you guys
Date of experience: June 27, 2025
Reply from Gatby
We’re really glad everything got sorted out and that you’re feeling good about it now! Thank you for sticking with us. We’ve always got your back! 💪🙂
Verified
Reply from Gatby
Thanks, Kayani! That’s exactly what we aim for—no fluff, just the good stuff. Glad we could make it easy! 🚀
Verified
Honestly they didn't do anything
Honestly they didn't do anything. I already had my electricity turned on before I got a link to Gatby. They did follow up with me and ensure that I was enrolled in a service. That was nice.
Date of experience: June 27, 2025
Reply from Gatby
Thanks for the honest feedback, Katherine! We're sorry the timing didn’t line up for us to assist with your initial setup, but we’re glad we could at least follow up and make sure you were squared away. If you ever need help finding a better rate in the future, we’d love the chance to help!
Verified
Reply from Gatby
Thanks, Eloy! Music to our ears - we love hearing that setup was a breeze. We’ve got your back anytime you need us! ⚡
Verified
It was simple and easy.
Date of experience: June 26, 2025
Reply from Gatby
Appreciate the kind words! We’re all about keeping things simple and stress-free. Let us know how we can earn that last star next time! 🌟
Verified
It’s easier to find the cheapest…
It’s easier to find the cheapest Electricity provider. It’s also easy to fill out the form . I recommend people to try it . I promise they will like it .
Date of experience: June 26, 2025
Reply from Gatby
Michee, you're the real MVP! 🙌 Thanks for spreading the word! We love making the process simple, affordable, and worth recommending!
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