Pretty junky customer service. First time I had an issue took a month to convince them there was something actually wrong, and then it took two more months for them to actually do something about it. Second time I had an issue, they never got back to me. Despite follow-ups from my side.
Phones from their company are just as bad. Lots of issues

Great products- my “good condition” phones have been excellent in my opinion and FAST shipping. 

Fast and efficient way of buying a phone 

My experience with Visible has been great. The cost of the plan and the fact that it's the only service that is truly unlimited high speed data even when I'm using it as a hot spot.
I don't get throttled down. I stream TV plus do anything I want on my phone at the same time with out worrying if I'm going to run out of data.
There hasn't been any changes to the cost of my plan which is nice.
Thank you for your services.

The transactions were very reliable. So far, I'm very happy with the purchases, the service, and the sellers' quick responses.

I had a very difficult experience with a platform that kept requesting deposits while restricting withdrawals. It was stressful and discouraging.

Thankfully, I came across CryptoTraceService, who approached my case with professionalism and care. With their guidance and support, I was able to resolve part of the issue. I appreciate their patience and follow-through.

“CryptoTraceService “The company on my bio offered real assistance at a time when I felt completely stuck. I’d recommend others to stay cautious, always double-check where you put your trust, and work with people who actually communicate transparently.

You advertise that you use all 3 MAJOR networks, but I was unable to pick what network worked better for me and had to go with LESS service by using AT&T AND NOT T-MOBILE or VERIZON.

This company has a good quality of every product that make shopping there a good idea and a peace of mind 

I found a special on Boostmobile.com (buy a new phone, pay for it in full to get 12 months of free phone service). I purchased a new Samsung S25+ on the website. 

After selecting a phone, they ask if you want insurance or not, they ask you to pick a phone plan and you are required to pay for everything in full to get the 12 months of service for free. (Actually, you pick the lowest service plan at $25/mo and they are supposed to give you a monthly credit of $25 to reduce your payment $0.)

Well...MY VERY FIRST PAYMENT I'M BILLED BY BOOST.

After spending almost $1,100 in full for the phone...the first month they bill me for a month of service. I used the chat service and "Eunice" tells me that I didn't pick the $25/mo plan. (You literally can't buy the phone WITHOUT PICKING A PLAN.) I KNOW THAT I PICKED THE UNLIMITED $25/mo plan! This person kept insisting that I never selected a new plan.  They told me this because they DO NOT OFFER REFUNDS AT ALL (and this error on their part would have resulted in a refund) 

I asked for corporate's contact info and she lies and says she doesn't know it. Lol.  I pushed further for the info and she gives a general email address. (Not acceptable). I ask for their manager and after 10 MINUTES they connect me with "Miko", Resolution Manager who immediately ENDS THE CHAT.

I immediately reached out on the chat again and I get "Salma" who WON'T CONNECT ME TO MIKO. Salma did offer to help, but basically said that I would need to  call back 2-5 days before my August 3rd billing date to have customer service generate the $25 credit. Whaaaat?!?! This should have all been handled on my purchase date! Salma also ended the chat abruptly. 

These reps do not care and offer very poor service to their customers.

NONE OF THIS CRAP WAS EXPLAINED UPON PURCHASE. WHY WOULD I NEED TO REACH OUT TO CUSTOMER SERVICE AGAIN IN ANOTHER 30 DAYS TO ASSURE THAT I RECEIVE A BILL CREDIT?!?!  ISN'T THAT WHY I'M CHATTING WITH YOU?  TO CORRECT IT?!? 

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