Great experience! If you get scammed often and are really distrusting take my word that this site is completely safe and so so fast to ship, also you can always contact their staff through comments or... See more
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Verified
Swappa is always excellent. There aren't many web based services that make me feel comfortable sending a private seller over $500 but with Swappa I dont even think twice. And the sellers on here... See more
Verified
I've made 9 purchases for myself, family members, and friends that have been completely trouble-free. Once I've decided on my search criteria, I make sure to choose items from sellers with many tr... See more
I’ve been selling phones for years, and Swappa is hands-down the most reliable and transparent marketplace I’ve used. The listing process is simple, and the verification system gives buyers conf... See more
Company details
- #11 of 107 best companies in Electronics Store
- #2 of 25 best companies in Cell Phone Store
- #3 of 19 best companies in Computer Store
- #4 of 17 best companies in Internet Shop
- #12 of 123 best companies in Online Marketplace
- #1 of 5 best companies in Used Computer Store
Information provided by various external sources
Swappa makes it safe and easy to buy and sell gently used technology, including smartphones, cameras, video games, tablets, laptops, watches, VR, electronics and more.
Buy and sell newish tech on Swappa
Written by the company
- Safe, friendly marketplace with less fees
- On Swappa you buy and sell directly with other users. Cutting out the middleman means you join a community market with the best prices and highest value.
Contact info
6324 N Chatham Ave, #309, 64151, Kansas City, United States
- 860-479-2772
- help@swappa.com
- swappa.com
4.8
Excellent
34K reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
Got a good deal
Got a good deal, item was exactly as described. They seem to do some good vetting on their sellers.
Date of experience: July 06, 2025
Verified
Seamless experience with great options
Great experience, will definitely recommend to friends and peers.
Date of experience: July 06, 2025
Verified
Verified
Great Price
Great Price, quality goods, fast service, honest business.
Date of experience: June 28, 2025
Always a smooth transaction on Swappa
Always a smooth transaction on Swappa. Good buyers good sellers. Never have an issue and if I ever did it was handled quickly.
Date of experience: July 02, 2025
Verified
Verified
Easy page to navigate and everything…
Easy page to navigate and everything was good
Date of experience: June 28, 2025
Verified
Verified
Shipped fast and watch was as described.
Date of experience: July 04, 2025
No reason to buy new
The product was exactly as described. It was delivered in a timely manner. The price was great and the website made it so easy to search for a product, compare it with similar offerings, and finalize the transaction. Swappa does such a great job that we keep coming back again and again for gifts for our kids and ourselves. There is no reason to buy new when buying used can be so easy.
Date of experience: June 10, 2025
6th purchase
I have made 6 purchases from Swappa and each time the item arrived in great condition. I’m very pleased.
Date of experience: July 04, 2025
Verified
The shopping experience was safe and…
The shopping experience was safe and very well described and made the whole process easy.
Date of experience: July 04, 2025
Verified
I'm a repeat customer for years
I'm a repeat customer for years. I always find what I want at a good price, and have had consistently good experiences with the sellers. Very transparent all around.
Date of experience: July 04, 2025
Verified
Swappa is always excellent
Swappa is always excellent. There aren't many web based services that make me feel comfortable sending a private seller over $500 but with Swappa I dont even think twice.
And the sellers on here tend to be top tier because of the strict structure that Swappa has in place.
I mean even the USPS seems to give Swappa packages a higher priority somehow.
Date of experience: July 04, 2025
Verified
Love easy shopping experience and…
Love easy shopping experience and vetted sellers.
Date of experience: July 04, 2025
Swappa Protects Scammers!!!
Swappa! I have been scammed! This "seller" has hacked my husband's email account which I used for paying via Paypal. He provided a shipping label to Paypal with a tracking number of a package that had already been delivered to our address earlier this week. We just spoke to Paypal and they are aware of this scam. This is the SECOND TIME within a week that we've been scammed on your website. My husband purchased a laptop from another seller on your site who created a shipping label and never sent the item. Instead of punishing the crook that scammed us, you restricted my husband's account from making further purchases, which is the reason why I had to buy it. "Swappa has fantastic support and we're quick to answer questions!" Are you serious? You are protecting the criminals and punishing the victims? Your business should be restricted, just like you restricted my husband's account. I have already filed a complaint against you with Paypal and reported this criminal to law enforcement.
Date of experience: July 03, 2025
Verified
Super easy transaction
Super easy transaction. Always a pleasure working with Swappa.
Date of experience: July 03, 2025
Bought Beats Studio Pro for $100 in…
Bought Beats Studio Pro for $100 in mint condition hardly used, everything works perfect, shipping was fast, description was accurate! Will shop swaps again, thank you!!
Date of experience: July 03, 2025
Verified
I listed a laptop and sold it the same…
I listed a laptop and sold it the same day. The transaction with the buyer could not have gone smoother and I thought the fees paid were more than reasonable. All around an absolutely smooth transaction.
Date of experience: July 03, 2025
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