Very disappointing. It does not stick to any surface in my Kia, except the windshield, where it's so massive it obstructs both the driver and passenger's view. Even worse, it fell down seconds... See more
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Verified
Love the packaging, but there are no instructions for assembly. It looks simple on the surface, but one piece has a starburst pattern, presumably for tension. How is it placed? Also, WHERE IS THE F... See more
I received the tenikle I ordered only to find out I couldn’t use it because of my chemical sensitivity. The smell was bad. However, they let me return it, and I did so immediately. Also got confirmati... See more
Verified
In November ‘24 I ordered 6 Tenikles because of an offer from Tenikle - buy 3, get 3 free + 3 free remotes. I received the 6 Tenikles but no remotes. I notified Tenikle immediately, provided all doc... See more
Company replied
Company details
- #107 of 107 best companies in Electronics Store
- #28 of 29 best companies in Cell Phone Accessory Store
- #25 of 25 best companies in Cell Phone Store
- #19 of 19 best companies in Computer and Accessories Store
- #47 of 47 best companies in Electronics Company
Written by the company
We are Tenikle! We're a small team but we do our best to keep our customers happy. If you ever have an issue, please reach out to hello@tenikle.com so we can make things right. Thanks and keep being awesome!
Contact info
101 North Acacia Avenue, 92075, Solana Beach, United States
- hello@tenikle.com
- tenikle.com
1.8
Poor
121 reviews
Replied to 54% of negative reviews
Typically takes over 1 month to reply
Very disappointing
Very disappointing. It does not stick to any surface in my Kia, except the windshield, where it's so massive it obstructs both the driver and passenger's view. Even worse, it fell down seconds after mounting and scratched the metal trim on my console. I tried to return it, but was refused. The 3 weeks it was on back order counted against their 30 day return period!
The product is not some versatile engineering marvel, just their marketing is.
Their customer service is worse than non-existent.
I donated mine to charity. Maybe the person it's given to for free gets their money's worth.
Date of experience: January 15, 2025
Verified
Item did not arrive as originally…
Item did not arrive as originally expected and response time from customer service was inadequate.
Date of experience: June 14, 2025
Verified
Love the packaging BUT ...
Love the packaging, but there are no instructions for assembly. It looks simple on the surface, but one piece has a starburst pattern, presumably for tension. How is it placed?
Also, WHERE IS THE FREE REMOTE CONTROL?
Date of experience: June 01, 2025
Verified
Never refunded. Very bad experience.
I received the tenikle I ordered only to find out I couldn’t use it because of my chemical sensitivity. The smell was bad. However, they let me return it, and I did so immediately. Also got confirmation from postal service that the package was successfully delivered into the hands of a person there on January 17. Automated messages started coming my way saying they didn’t receive my return. I sent them proof of the successful return repeatedly. Finally, someone got back to me and said sorry, they’re buried but will get to it as soon as possible. But of course they haven’t. It’s now June, and I keep getting the automated reminders, adding insult to injury. A very bad company to work with.
Date of experience: January 17, 2025
Verified
Love the concept of this product
Love the concept of this product. We are still trying to figure out how to use it to our best advantage and safely.
Date of experience: May 10, 2025
Reply from tenikle.com
Hi Merlene,
Thanks for your review! Tenikle’s all about getting creative—so have fun experimenting and seeing what wild setups you can come up with. If you want pro tips or inspiration, just give us a shout. We’re here to help you stick, bend, and snap your way to the perfect setup!
Verified
⸻ ⭐☆☆☆☆ Disappointed – Not What Was Promised
⸻
⭐☆☆☆☆ Disappointed – Not What Was Promised
I came across the Tenikle Pro through a slick Instagram ad. The product was advertised as a revolutionary design with impressive versatility—and the site strongly encouraged buying multiple units with discounted bundle offers, which I went ahead with.
Sadly, the experience didn’t live up to the marketing. The product itself is just okay—certainly not as functional or game-changing as presented. The screw mechanism constantly loosens and needs tightening, and the suction performance is poor on most surfaces, despite claims that it works anywhere.
On top of that, it took a long time to arrive, and weeks later, I was hit with an unexpected £35 FedEx charge—a cost that was not made clear at the time of purchase.
What’s most frustrating is the gap between the advertising and the actual experience. Compared to similar products on the market, this falls short on both performance and clarity.
I do almost all of my shopping online and rarely have issues, but this has been one of the most energy-draining purchases I’ve made. I don’t usually write reviews, but I’m sharing this so others can make an informed decision. I’ll be more cautious going forward—and I hope Tenikle rethinks both their product quality and how transparently they present their pricing.
Date of experience: May 28, 2025
Reply from tenikle.com
Hi Mimi,
Thank you for sharing your feedback—we really appreciate you taking the time. We’re sorry to hear the Tenikle Pro didn’t live up to your expectations and that you had issues with both performance and unexpected fees.
We do update our products at least once a year to make them better, and feedback like yours helps us know where to improve. On our site, we note that Tenikle’s suction cups work best on smooth, non-textured surfaces, but we understand this isn’t always clear enough and will keep working to make our communication better.
Regarding the FedEx charge, unfortunately, import duties are set by each country and are outside our control. We know these fees can be frustrating, and we wish we could make the process more transparent for every customer.
We’re sorry for the delays and any disappointment caused. If you have any other questions or need help, please reach out to us at hello@tenikle.com. Your feedback helps us get better.
Product is worth it
Aside from some very long, drawn out customer service issues, I love the products a lot and they’ve always come through with replacements when something breaks.
Product is 10/10
Service, while spotty sometimes, 7/10
Date of experience: May 01, 2025
Reply from tenikle.com
Hi Jacob,
Thanks so much for your honest feedback! We’re thrilled you love your Tenikle and that we could help with replacements when needed. Sorry again for the slow service at times—we’re working hard to make things smoother. If you ever need anything else, just reach out!
Verified
Well I am still waiting for my order to…
Well I am still waiting for my order to be found and delivered.
Date of experience: May 01, 2025
Reply from tenikle.com
Hi Gillian,
We’re sorry for the delay and frustration. Your order has already shipped via FedEx, and we’ve contacted our warehouse team to check it. We’ll reach out to you directly with your tracking information and an update as soon as possible. Thanks for your patience.
Verified
No directions for the products I…
No directions for the products I received. Basically, worthless to me. Should have known better, usually don't purchase these types of things for that very reason. You get it and it's like good luck to you figuring it out, was hoping this company would be different. my fault. buyer beware
Date of experience: April 03, 2025
Reply from tenikle.com
Hi Jim,
Thank you so much for sharing your experience, and I’m truly sorry it’s taken us a bit to get back to you. I also want to apologize for the frustration you felt when your Tenikle arrived without clear instructions—we never want anyone to feel stuck or unsupported.
To make things easier, we’ve put together a step-by-step guide (with photos) that you can check out here:
https://tenikle.com/pages/tenikle-tips-and-tricks
If you’d like someone to walk you through things personally, just email us anytime at hello@tenikle.com. We’re always here to help, and we want to make sure you get the most out of your Tenikle.
Thank you again for giving us a try. I hope you’ll give your Tenikle another go—once you see all the fun possibilities, I think you’ll love it!
Best,
The Tenikle Team
Verified
Good concept
Good concept, but doesn't fit phone with a case. I was extremely disappointed that I cannot use the product and I bought 2
Date of experience: March 31, 2025
Reply from tenikle.com
Hi Sandra,
Thank you so much for your honest feedback, and I’m really sorry to hear that Tenikle didn’t work with your phone case, especially after you bought two. We know how important it is for our products to fit seamlessly into your everyday life, and we completely understand your disappointment.
The good news is we’ve listened to feedback like yours, and we’re working on a MagSafe-compatible version of Tenikle! This new design will make it much easier to use with a wider variety of phone cases.
In the meantime, I’d love to help make things right for you. Please email us at hello@tenikle.com, and we’ll see what we can do to turn your experience around.
Thank you again for giving Tenikle a try and for helping us get better.
Best,
Tenikle Team
Verified
Bought more of your products for gifts
Bought more of your products for gifts, and they were fully loved!!!!!
Date of experience: March 31, 2025
Reply from tenikle.com
Hi Sandy,
Wow—thank you so much for sharing the Tenikle love! We’re thrilled to hear your gifts were a hit and that your crew enjoyed them as much as you do. Nothing makes us happier than knowing Tenikle is making adventures (and gift-giving!) even more fun.
Thanks for being part of the Tenikle family!
With big smiles,
The Tenikle Team
Verified
Still have not been given a return…
Still have not been given a return number for product shipped twice. Billed twice but want to return something I don’t order. Did mention in previous correspondence this fact??
Just want to return these two Tenikles and get a refund?
Date of experience: March 13, 2025
Reply from tenikle.com
Hi Robert,
We’re really sorry for the mix-up and for the trouble returning the extra items. We know how frustrating this is and want to make it right for you. Please email us at hello@tenikle.com with your order details, and we’ll get your return and refund sorted as soon as possible.
Thanks for your patience and for letting us know.
Verified
Perfect gift purchase
I purchased this for my boyfriend so he could use it for his real estate content and we’re so happy with it! I took advantage of the buy one get one bogo and bought 2 Bluetooth remotes as well so we both have them and love them. Super easy to put together and very user friendly. Love that you can pretty much put it anywhere! 10/10 recommend.
Date of experience: April 04, 2025
Reply from tenikle.com
Hi Rachel,
This totally made our day—thank you! We love hearing that Tenikle is helping you and your boyfriend create awesome content (and that you both scored big with the BOGO deal).
“Super easy” and “put it anywhere” is exactly what we’re all about, so it’s fantastic to know Tenikle is making your creative life easier and more fun.
Thanks for recommending us and for being part of the Tenikle family. Here’s to endless creativity!
Verified
Sturdy so far
The arms are sturdy. Got to use some muscle to get them to bend and you have to get it straight to use suction cups. The suction cups are only good if you use at least 2 arms if not they will come off. Im just using it at a tripod currently thats it. The phone adapter could be studier as they feel flimsy when opening and closing. Overall good product
Date of experience: April 02, 2025
Reply from tenikle.com
Hi Rich,
Thank you so much for your thoughtful review and for giving Tenikle a try! We’re glad to hear you find the arms sturdy.
We appreciate your honest feedback about the arm flexibility and the suction cups. We’re always looking for ways to make Tenikle even better, so your note about the phone adapter feeling flimsy is super helpful for our product team.
If you ever have more ideas or want to share how you’re using your Tenikle, we’d love to hear from you! And if you need any tips or tricks to get the most out of your setup, check out our guide here or reach out anytime at hello@tenikle.com.
Thanks again!
Verified
Ordered before Christmas 2024, recvd March 2025
I ordered 4 items in Dec. I received 2 past Christmas. It was meant for a christmas gift to a family member. The other 2 I only received in March! Nobody reach out to me to explain why. Very POOR customer service. AND I dont like the product at all. It's not really that useful as advertised.
Date of experience: March 11, 2025
Reply from tenikle.com
Hi Rowena,
I’m really sorry it’s taken us a while to reply to your review, and even more sorry for the disappointment you experienced with your order. We know how important it is for gifts to arrive on time, especially around the holidays, and we truly regret that we let you down.
Last December, we faced unexpected factory delays that impacted many orders—including yours. We did our best to communicate through email updates, but it’s clear we missed the mark for you, and for that we sincerely apologize.
We want to make this right. If there’s anything we can do, please reach out to us at hello@tenikle.com. We’re always here to help, and your feedback is helping us get better every day.
Thank you for giving Tenikle a try, and again, I’m sorry for the frustration this caused.
Verified
One Tenikle was missing the screws!
One Tenikle was missing the screws, which prompted me to go to the hardware store and have the proprietor tool down two screws that fit. Other than that, the Tenikle I kept for myself and shared with family members have been a HIT!
Date of experience: March 18, 2025
Reply from tenikle.com
Hi Cheryl,
Thank you so much for your feedback and for sharing Tenikle with your family—we love hearing it’s been a hit!
I’m really sorry to hear that one of your Tenikles arrived without the screws. That’s definitely not the experience we want for our customers, and I appreciate you going the extra mile to get things working (and a big shoutout to your hardware store hero!).
If you ever need any replacement parts or run into any other issues, please reach out to us at hello@tenikle.com—we’re always happy to help and want to make sure you have everything you need for your Tenikle adventures.
Thanks again for being part of the Tenikle family and for your patience. Here’s to many more creative moments!
Verified
Great products and excellent customer…
Great products and excellent customer service.
Date of experience: March 11, 2025
Reply from tenikle.com
Hi there,
Thank you so much for your awesome review! Hearing that you love our products—and our customer service—truly means the world to us. We work hard to make every Tenikle experience a great one, and your feedback makes it all worthwhile.
Thanks again for being part of the Tenikle family!
Verified
Followed directions but could not get…
Followed directions but could not get it to stick to anything in my car. I must be missing something. I thought it would be more flexible and smaller. I don’t think it is for me!!
Date of experience: March 17, 2025
Reply from tenikle.com
Hi Sherri,
Thank you for sharing your experience, and I’m really sorry to hear that Tenikle didn’t work as expected in your car.
Just to clarify, Tenikle’s suction cups are designed to work best on smooth, non-porous surfaces (like glass, mirrors, or glossy dashboards). Many car interiors have textured or matte finishes, which can make it tough for the suction cups to grip securely.
The good news is we offer a special adhesive sticker that lets you create a smooth spot anywhere you want to use your Tenikle—even on textured car dashboards! If you’d like to try one, just reach out to us at hello@tenikle.com and we’ll be happy to help you get set up.
Thank you again for your feedback—it truly helps us improve.
Verified
terrible!!
so theres no instructions on how to put this together and it doesnt stick to every surface. not happy at all.
Date of experience: March 10, 2025
Reply from tenikle.com
Hi Ashley,
Thank you for sharing your feedback, and we're truly sorry to hear you had a frustrating experience with your Tenikle. We never want anyone to feel lost or disappointed.
First, we apologize for the confusion about setup—we have a step-by-step guide with photos right here:
https://tenikle.com/pages/tenikle-tips-and-tricks
If you prefer, we can also walk you through it personally—just let us know!
Regarding the suction cups: Tenikle is designed to stick best to smooth, non-porous surfaces like glass or mirrors. If you’d like to use it on a textured area, we offer a special adhesive sticker that creates a smooth spot for your Tenikle to grip.
Thank you again for your feedback—it helps us get better. We’d love to turn your experience around!
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