Asda Reviews 18,487

I had a very difficult experience with a platform that kept requesting deposits while restricting withdrawals. It was stressful and discouraging.

Thankfully, I came across CryptoTraceService, who approached my case with professionalism and care. With their guidance and support, I was able to resolve part of the issue. I appreciate their patience and follow-through.

“CryptoTraceService “The company on my bio offered real assistance at a time when I felt completely stuck. I’d recommend others to stay cautious, always double-check where you put your trust, and work with people who actually communicate transparently.

Date of experience: May 30, 2025

Weekly shopping delivered on Saturday evening with 2 lots of fresh chicken dated for the following day, I put in a refund request which was instantly denied, absolutely disgusting customer service, I usually use Tesco's for home delivery but thought I would try Asda for a change, never again and it's back to Tesco's I go.

Date of experience: July 05, 2025

Really? Asda has wiped out everyone's favourites collected over many years. Top bit of marketing.

Date of experience: July 06, 2025

Disgusting from start to Finnish, dirty store with poor stock levels and not one till operator available and the biy on self check put thought it amusing, rude staff and if I were the store manager I would be highly embarrassed shocking like a 3rd world supermarket

Date of experience: July 05, 2025

I don't think that Staff who shop for us are interested in the slightest. At the height of summer. My strawberries didnt arrived. Ordered 2 packs of 4 yogurts only 2 arrived, wrong biscuits, My bottle of wine. Still remains in Trolley many things I didn't get, reported to CS but no response. So I drove to Stanway Sainsbury's Colchester , I was truly blown away by the abundance of choice on everything. It was a real eye opener. I'm a Aldi shopper normally but the heat I couldn't get to store so hense Asda was online choice. For me now I will be going to Sainsbury's and give Asda a miss. Not good Asda, well done Sainsbury's.

Date of experience: July 04, 2025

I love ASDA. Always a vast range of things to buy both home delivery and instore. We love the massive store in Taunton as the full george range is available to browse

Date of experience: July 03, 2025

Whilst I am very supportive of Asda its total online blockage of any feedback (unless a postcode and account are set up) is highly suspicious. I bought a 100g Asda pack of Flavoursome oak smoked salmon. When I added it to three beaten eggs (without any seasoning) the salt level from the salmon was off the scale. It was so bad (salty) I couldn't eat it. I can't be the only one who has registered this experience

The absolute prohibition on any adverse Asda feedback is a little OTT was more concerning. - I couldn't provide feedback unless I entered my post code and created an online account. REALLY??? Are you so afraid of feedback? So avoid this smoked salmon product - it is nasty and over salted. In support - Asda's pork products are usually excellent and much better than other supermarket pork brands. Just leave the smoked salmon alone.

Date of experience: July 05, 2025

We decided to visit the Cafe! Asda Colne. Big mistake. Dirty tables furniture looks like play dough time half the menu missing (it's a SHOP for goodness sake) awful coffee and the pancakes stuck in a warming drawer to heat up????? And the stink of raw sewage in the car park????????? Dreadful

Date of experience: July 05, 2025

Over the last few months while I've been Asda Boston doing my shopping the manager was following me round the supermarket which made me feel really nervous I'm just wondering who else he has been following round the supermarket like school kids it makes me wonder if he has it does speak volumes the people who uses Asda Boston if you got any sense stay away from the supermarket for your own sake

Date of experience: July 03, 2025

I just wish to say a huge thank you to Porsche our delivery shopping driver. I felt I was given service over and above by a friendly and professional member of your team. Please pass on my thanks. I was the lady in Llanbedrog last Saturday.

Date of experience: June 29, 2025

Rotten avocado, refund request instantly denied, got the email they are "reviewing" my request at the same time as the request deny. No reply to email either disgusting company

Date of experience: July 04, 2025

Asda Crawley Branch

Very very unacceptable service from this branch
Scanners not working at 10am in the morning
Self check outs there should be a notice above the checkouts to advise the customer where to place the items before scanning i erroneously put them on the wrong side Happy to Help assistant and other staff not helpful at all this store is no longer like it was when it first opened some years ago it has gone down

Date of experience: July 04, 2025

I wrote TWICE a negative review about the same product, but it was never published, despite me sticking to all rules! A note comes up saying "You have already submitted a review", but the negative ones don't get published! When I leave a positive review, it gets published straight away! But to add to this: TESCO, Amazon and eBay do the same! We are just a lawless third world rotten hell.

Date of experience: July 04, 2025

Asda have just got totally greedy. They have done away with blue light card discount and are now adding 20p to your balance everytime you spend £20+. With my limited knowledge of maths that works out at just 1%. At one point you got a certain percentage added to your cashpot for the amount of money you had spent on items. The issue here is they have your data and are giving you next to nothing back in return for it.

Date of experience: July 04, 2025

WATCH OUT WHEN ORDERING ONLINE GROCERIES. When your order is amended before receiving make sure you get the correct amount back. Still waiting for this to be looked into. Put a complaint in with no reply. No way to treat their customers. I'm no longer a customer

Date of experience: May 22, 2025

Asda rewards is pointless, it is no longer worth having the app. I have stopped shopping at Asda and returned to Lidl.

Date of experience: July 04, 2025

I have done click and collect with asda since covid began for safety sake ,I love it I normally get everything I ordered but if not substitutes are great ,paul who brings my shopping to me is to be highly commended for his manners and helpfulness he is superb !!!! Please pass on my comments I would appreciate it

Date of experience: July 03, 2025

Awful flowers died within days of buying from Asda Minworth store.
Rubbish Rubbish Rubbish !!!

Date of experience: June 26, 2025

I bought 2 side tables from Asda. They started falling apart after a couple of months and there warranty is only 100 days. Please do not buy any home products from Asda. That's why there warranty is 100 days because they know there products will fall apart.
I am disabled and can not leave the house. I rang customer services and they wouldn't help me at all. Said sorry it's out of warranty!!
Shame on Asda. Will never shop there again.

Date of experience: July 03, 2025

So the latest Asda rewards scheme rewards me with a generous 30p or 40p for every £40 I spend on shopping.
So if I spend £320, I get a hilarious £2.60 back in vouchers!!!!
Pathetic.

Date of experience: July 03, 2025