Verified
The try is fabulous and the thrill i get when I see my bill and know that I'm not supporting ATT anymore is indescribable BUT I have very limited skills with tech. And still trying to figure out how t... See more
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Verified
I don’t have any problems with dropped calls. Your customer service people are awesome! Love talking to someone I can understand. When I told him I didn’t have another phone to use so he could help... See more
Verified
Love the fact that they give portion of bills to constitutional causes like promoting second amendment or life. We just need them to have more power in our area of the woods and my husband needs to ha... See more
Company replied
Verified
I make mistakes but customer service is very patient. These are good people. After getting ripped off by verrizon who stole my money by locking my phone when I had a dispute and they never corrected... See more
Company replied
Company details
- #1 of 17 best companies in Mobile Network Operator
- #9 of 25 best companies in Cell Phone Store
- #11 of 56 best companies in Telecommunications Service Provider
Written by the company
Patriot Mobile is America’s only Christian conservative wireless provider. We offer broad coverage on dependable, nationwide 4G or 5G networks. We are committed to providing our members dependable wireless service and exceptional support, while relentlessly fighting for our shared values. Patriot Mobile donates a portion of every dollar earned to support organizations that fight for First Amendment Religious Freedom and Freedom of Speech, Second Amendment Right to Bear Arms, Sanctity of Life and the needs of our Veterans and First Responders.
Contact info
2150 W. Northwest Hwy, Suite 114 PMB 1004, 76051, Grapevine, United States
- 9727287468
- support@patriotmobile.com
- patriotmobile.com
4.6
Excellent
15K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
Verified
You advertise that you use all 3 MAJOR…
You advertise that you use all 3 MAJOR networks, but I was unable to pick what network worked better for me and had to go with LESS service by using AT&T AND NOT T-MOBILE or VERIZON.
Date of experience: June 19, 2025
Verified
Still kicking the tires.
The try is fabulous and the thrill i get when I see my bill and know that I'm not supporting ATT anymore is indescribable BUT I have very limited skills with tech. And still trying to figure out how to make this calling,data plan to work for me. Email updates are nice but I don't understand computer speak so I'm generally lost, would love to have a store to go to and have them walk me thru issues. I don't however give up easily.
Date of experience: July 02, 2025
Verified
GREAT customer service!
We were so anxious about switching from another carrier, as these things never seem to go smoothly. We were correct,our previous carrier was a nightmare to deal with to switch over, however, Patriot Mobile more than made up for the angst, speaking with our previous carriers representative for us, and patiently walking us through the steps to make the switch. GREAT customer service!
Date of experience: June 19, 2025
Verified
Verified
I have lost voicemail
I have lost voicemail. I don't know if I have one without calling in and finding I don't have any and i wasted my time. My old service it showed on my phone complete with a transcription and I could play it back to hear it. Never any question that I had a VM. I was under the impression when switching that I would have all the same services. Its the same phone but it can't do all the tricks it is designed for.
I'm disappointed
Date of experience: June 19, 2025
Verified
Customer service is an actual person on…
Customer service is an actual person on a phone. No robot directory and I can understand them.
Date of experience: June 20, 2025
Verified
The customer service received was top…
The customer service received was top notch.
Date of experience: July 03, 2025
Verified
Great service!
Date of experience: June 20, 2025
Verified
They were patient
They were patient. They answered all my questions. Spent time explaining everything.
Date of experience: June 20, 2025
Verified
It's worth switching
It's worth switching.
So far I've only experienced one issue with the service and that is: Sometimes when placing or receiving a call, I can't hear the person on the other end for about 30 seconds.
Date of experience: June 20, 2025
Verified
Excellent customer service and experience
Patriot Mobile is a good company and I appreciate the quality of the customer service and the mobile phone service. Thank you!
Date of experience: July 03, 2025
Verified
Bait and Switch
We didn't understand gigabytes. Needed the info in minutes/ hours.
The sales focus was on same service less money.
Not true.
Got into some difficult situations while traveling. No access to internet causing everything from frustration to downright dangerous.
Had to add more service. Which now means we pay more than we did with our Verizon account!
It feels like a bait and switch situation. Very sad since they posture themselves as economical and Christian.
Not cool Patriot not cool.
Date of experience: July 03, 2025
Verified
Great Service
Date of experience: July 02, 2025
Verified
Every aspect made this a great…
Every aspect made this a great experience. From the initial contact through purchasing my plan and new iPhone with service activation , customer support was exemplary. I cannot thank you enough.
Date of experience: June 19, 2025
Verified
Better than any other provider full stop
Faithful customers for years, the customer service is 100% helpful and friendly always gets the problem solved quickly. Never at a lack fir coverage as we travel either.
Date of experience: July 03, 2025
Verified
Love America and happy with patriot…
Love America and happy with patriot mobile service. Thanks!
Date of experience: June 19, 2025
Verified
The customer service Signing up was…
The customer service Signing up was amazing. So far the cell coverage has been excellent, I'm in central Florida. I highly recommend Patriot Mobile
Date of experience: June 19, 2025
Verified
First of all
First, sometimes it doesn't connect. It will say call not available at this time. Second, i am getting marketing text messages! Why do advertisers know my new phone number and how can i make it stop
Date of experience: July 03, 2025
Verified
Great Service
My customer service representative was very professional and very helpful and got right to the matter of my call.
Date of experience: June 18, 2025
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