Smart Reviews 136

good service

Date of experience: June 16, 2025

Really really recommend! I needed an urgent repair on my phone and Asim completely sorted and fixed my phone in no time. It’s as good as new!

Date of experience: June 08, 2025

Very satisfied with the service and reliable mobile repair service.
Highly recommended

Date of experience: March 29, 2025

Highly recommend it

Date of experience: March 12, 2025

I highly recommend it l🥰 I very good place for the repairing and accessories at least visit one time🎉

Date of experience: March 05, 2025

Great experience at Tsmart!

Date of experience: December 19, 2024

Great prices, fast and friendly services

Date of experience: September 06, 2024

Walked into the store during a freezing London night, wandering around by myself. They offered me to go inside to get some warmth. The store is very warm indeed, they saved me from hypothermia. Spectacular AC service. 10/10 def will come back

Date of experience: April 19, 2023

Baker Street - beat effective service received within minutes from Omid and Izzat.

Date of experience: April 14, 2023

If I could I would do zero stars. I ordered a Samsung A21s White phone got the delivery and it was the blue phone! Sorry but there's a huge difference between white and blue and on top of that they had to cheek to actually say when they get the phone back they are gonna check it for any damage or been used. So they can check that but can't check what they send out and the fact I work hard for my money as I'm a teen, I was looking forward to my new phone as I bought it myself but honestly the experience I've had I wouldn't want to do it again. Now I have to pay the people back so they can take it away. I'm already out of pocket as it is for the phone but now having to pay for them to take back there mistake is disgusting. Don't get me started on when I complained about it. The way they get InTouch with u is horrendous I'm honestly shocked and considering not ordering anything else. I work hard to earn my money and I'm wasting it all on fixing someone's mistakes. Honestly don't recommend this company at all. I'm also now out of pocket coz I ordered the same phone from a different company and still out of pocket till they send me my money back which I can guarantee it's gonna take the p*ss. I'm not one to do reviews and stuff but I thought I'd share my experience about this. Now I've gone to only branded and getting the same phone for next day delivery now that's customer service ☺️.

Date of experience: June 17, 2021

I bought a multifunction juicer from this company in April 24th and yet to receive the item, cans I get my money back or the item please. In this hard times we're in and my money is being scammed from me is a shame.

Date of experience: May 31, 2021

Do not buy from this company. Wish I had read reviews before buying my two Samsung tablets. They had originated from the USA. As soon as I turned them on there were glitches. They were very slow, kept freezing and timing out. The software will not update and this is causing problems with some apps. One of them has now randomly deleted some apps and the Google Play store does not work. I am unable to update or download any new apps. Was not worth the small saving I thought I was making. Customer service is also diabolical. They will not reply to you once they have your money.

Date of experience: January 19, 2021

If I could leave no stars I would !!! This company is a disgrace they lost my iPhone X and are the hardest to get in contact with after 6 months I eventually got my 470€ back by contacting my BANK a disgrace is a nice word for this company !!! Absolutely rediculous

Date of experience: January 13, 2021

0rdered an Armani watch for my grandson , sent me a receipt & 3-5 days delivery! 3 weeks later and 3 emails asking where it is, nothing!!! Not even a reply to my emails. Contact phone number is in Delaware, USA! I thankfully paid by credit card, so cancelled the payment. Do not !!! Order anything from this company. They are totally shameless and should be closed down.

Date of experience: December 11, 2020

ordered a 128gb phone, got a 32gb phone
they responded and asked me to send the phone back. and then havent got back in touch with me since

Date of experience: August 20, 2020

Hi
I have ordered and received a Samsung A51 unlocked phone...But it is not unlocked and cannot get the company to provide an unlock code or arrange for its return and refund.
Wish I had read the terrible customer service reviews before I had made the purchase.
Please take care before ordering from this comany.

Date of experience: July 28, 2020

If I could give zero stars I would!! Never received the watch and they emailed to thank me for my custom...... absolute cheek I wish I read the reviews first. Now to try and get my money back.

Date of experience: July 10, 2020

Be careful. We bought 2 Samsung E20 phones phones in May. Neither of them worked as telephones. If we had read the reviews first we would not have bought from here. We sent them back registered post. I was refunded in full for one of them but I had to send proof of tracking numbers. The second wasn't refunded in full despite it being returned in original packaging in original condition. I have written several times but they have not communicated with me why they have not refunded me in full. All in all a tiresome and stressful experience.

Date of experience: July 08, 2020

Don’t BUY ANYTHING FROM THIS FAKE COMPANY I’ve recently ordered 2 new iPhones that cost around 1k when they gave me the tracking code and the information hasn’t changed in 11 days it still says “still preparing item “ when I approached them with this issue they kept saying they’ll reach back to me once they checked with the warehouse but they never reached back and I have to message them AGAIN to tell me what’s going on and every time they say “let me check back with the warehouse “
ALWAYS BUY FROM A TRUSTED DEALER JUST BECAUSE ITS CHEAP DOESN’T MEAN ITS ANY GOOD

Date of experience: June 27, 2020

DO NOT PURCHASE FROM THIS COMPANY!!! Wish I’d read the reviews first. I ordered a watch on 31/05/2020. Advised dispatch within 48-72 hours. Received Royal Mail tracking number but I’ve still not received my item and the company does not respond to my emails.

Date of experience: June 22, 2020