After I decide to which product I should buy I specifically choose Mediamarkt because it said that delivery could be next day. Then on delivery day I got email saying product is out of stock I can eit... See more
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The people work in the shop are really helpful. They are very friendly, good at English (and Dutch of course) and their knowledge about the product is intensive, and they are very willing to find more... See more
Good products choice and service. BUT: 1. I would trust on price benchmark presented in the website which is limited to 2 other (obviously) cheaper shops. I found other cheaper retailers for the sa... See more
This company has a good quality of every product that make shopping there a good idea and a peace of mind
Company details
Contact info
Wilhelminakade 161, 3072 AP, Rotterdam, United States
- 088 - 4640464
- contact@mediamarkt.nl
- www.mediamarkt.nl
4.2
Great
51K reviews
Replied to 78% of negative reviews
Typically replies within 24 hours
Availability of the product desired
This company has a good quality of every product that make shopping there a good idea and a peace of mind
Date of experience: July 03, 2025
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fast and professional
Date of experience: July 05, 2025
No problems, well done media ;)
Good price. Short waiting time. Nice people at the delivery point :)
Date of experience: July 01, 2025
Very professional help
Very good professional help and assistance in the shop.
Date of experience: July 02, 2025
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Thank you for producing the best…
Thank you for producing the best products
Date of experience: July 04, 2025
nice nice nice nice
Date of experience: June 01, 2025
The guy was helpful and nice.
Date of experience: June 30, 2025
From Heatwave to Scamwave – Bought a Pool, Got Drowned in Fraud
On 1 July, during the hottest day in the Netherlands, I walked to Media Markt Heerlen to follow up on a pool online ordered through MediaMarkt.nl. It was fulfilled by their “partner” WAYS.nl (Ref: 00742_265500958-B). I paid in good faith — €90 for the pool, hoping to cool down. Instead, I got robbed and ghosted.
After no delivery, I walked all the way to MediaMarkt Heerlen. Their staff confirmed:
Yes, WAYS is their partner.
No, they can't help.
Yes, they tried calling.
No, WAYS didn’t answer… because “they were not in the office due to the heatwave.”
Ironically, that’s the exact heatwave I bought the pool for.
Soon after I posted a complaint on Facebook, a “Martin” from MediaMarkt “support” contacted me on WhatsApp. He pressured me, step by step, into what I thought was a refund process — instead, it was a live scam while I was on the phone.
I was tricked into making 2 transactions via WorldRemit:
€199 at 17:44
€190.86 at 17:40
They even tried to take another €500, which I thankfully declined.
MediaMarkt has not helped. At all.
No follow-up. No accountability. Just radio silence.
I was targeted because I used your platform. You host these partners. Where’s the responsibility?
Date of experience: July 01, 2025
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The description is clear and the…
The description is clear and the delivery experience is excellent
Date of experience: July 02, 2025
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After confirming woth them of they will…
After confirming woth them of they will deliver the portable AC to the appartment door on the second floor, it was still left downstairs. It is a package over 30 kg.
Even more concerning, there is no way to actually complain that I could find.
Overall, anything bigger or more expensive I will not order from them anymore.
Date of experience: June 29, 2025
Fulfilled my expectation
Fulfilled my expectation and found my product easily with my budget.
Date of experience: June 20, 2025
Very inefficient pick up service at the…
Very inefficient pick up service at the store. Took 20-25 minutes for my pickup
Date of experience: June 30, 2025
I highly recommend you to everyone
I highly recommend you to everyone. Your dealings with buyers and the speed of delivery are very fast.
Date of experience: June 30, 2025
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Easy to maneuver on the website. Got the exact product I found on the website. Great customer care in the shop.
Easy to maneuver on the website.
Date of experience: June 25, 2025
Sander has great customer care
Sander has great customer care. He answered all my questions and helped me a lot until I finished my purchase
Date of experience: June 23, 2025
Was fast and smooth everything go
Date of experience: June 27, 2025
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