Have had their system installed for 5-years and like the water quality. They just installed a new filter and the service was fat and efficient. Great customer service.

I installed a Waterdrop undersink reverse osmosis system a while ago.  It was easy to install and has worked well.  I had some questions about acidic water and what add on filter I could use to help.  The customer  service has been great.  They were fast to respond and helped me make a decision.  A big thank you to Doreen Wang, who was helpful, knowledgeable, and very fast in her response.  

Was on a chat session issue with Jacinto and found her to be extremely helpful in resolving my issue on a support enquiry.  

Customer service none existent absolutely rubbish 

The igs rep. reached out to me when my contract had expired,and connected me with someone who could get me back on a low fixed rate term.  The whole process took less than 10 minutes.

It’s was fairly easy to use to search for and get information on energy providers. 

Recently acquired a smaller battery (fourth product overall)   First three performed flawlessly.  Seamless integration into a complicated marine environment.  Feel very secure on the water with Eco-Worthy!

The filters I purchased thru Amazon more than 6 months ago did not fit when I attempted to install. Amazon was not helpful at all.  When contacting IcePur they were extremely helpful in making the situation right. Working with Aurora was very easy and professional. I received a refund back to Amazon account.  Thank you very much.

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