I like to no is it good to us I hope it will 

Ths CS agent Saad, responded to my issue promptly and resolved it quickly, thanks!!!

So easy to use. Accomplished everything I wanted.

Scammers who hide behind technology so they don't have to provide good customer service. Almost anyone else is better than these people. The VPN frequently locks up, freezes or just drops the connection and doesn't re-establish. Terrible!! Trying to reach them is a nightmare! They should be forced to shut down or stop scamming people with bad rates and renewal problems.

They used to be a good company, but they are very terrible now. I have had their services for a couple years now I am moving so I asked to switch over the Internet to my new place. They stated that they needed to get a technician there. I said please don’t send him in the morning till 2 PM as we’re moving. I asked for around 3 o’clock. They sent him there at 10 AM then I have been trying to get a hold of them through chat text email Instagram and Facebook for over 72 hours I took screenshots. They read my messages they won’t return or talk to me. Their customer service has to be the worst I’ve ever dealt with lately. I highly recommend you for a different company. 

I would give it 0 stars, actually.  I had the same experience as others. Saw this too-good-to-be-real ad on Facebook and stupidly ordered without checking the company. Waited over a month tracking the package from China, said it was delivered but it never did. Contacted the company (glowfitz) and they offered to reship. Not a chance. I chalk this up to a lesson learned the hard way. Bye-bye $$. 

Good value but not all functionality present.  So in some regards you get what you pay for.  Overall worth it to me.

I received excellent support from TOM at PrivateVPN—he was very helpful and responded incredibly quickly. Great service!

Horrible services and customer service called because fiber optic and I cancel my 3 month trial horrible place to get internet wouldn’t recommend no one to try it 

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