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Rated 5 out of 5 stars
Verified

Fire Dog's fiber internet has gone well beyond my wildest dreams! The speeds are super-duper fast, and I can download big files in seconds and even watch movies in ultra-high-definition without worryi... See more

Rated 5 out of 5 stars
Verified

I work from home full-time, so having a reliable and fast internet connection is essential. Fire Dog has surpassed my expectations in every way: the speed is constant throughout the day, my video call... See more

Rated 5 out of 5 stars
Verified

A couple ISPs that I've tried don't measure up to Fire Dog. I have seen no downtime since making the move, and the speeds are constantly fast. Everything functions perfectly, whether I'm playing video... See more

Rated 5 out of 5 stars
Verified

When I examined the streaming, my suspicion was confirmed in a sense, but Fire Dog SSC was the one that changed my mind. 4K is the standard number of colors on an image so a fourfold picture can carry... See more


Company details

  1. #9 of 56 best companies in Internet Service Provider

Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars
Verified

I have been using Fire Dog for months

I have been using Fire Dog for months, and to be honest, there is no other antivirus software that is as reliable as this. It is kind of funny how the antivirus and firewall are available for free of cost. I would definitely suggest Fire Dog to everybody

Date of experience: June 26, 2025

Rated 5 out of 5 stars

My TV streaming

My TV streaming, laptop, and phone can all run at once without a hiccup. The Wi-Fi signal even reaches out to the balcony. Pretty impressive.

Date of experience: May 23, 2025

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Rated 5 out of 5 stars

The service provided by Fire Dog…

The service provided by Fire Dog Internet is truly impressive. The process of the installation was seamless due to their nice team. The speed level is extraordinary. The stability is perfect. The customer support available around the clock is always there. I recommend it to everyone. This is absolutely the best decision I have ever made!

Date of experience: May 16, 2025

Rated 5 out of 5 stars
Verified

As a streamer

As a streamer, the components of the fast and consistent internet are a must to me. Though each time Fire Dog comes to the rescue. Nothing like lagging is happening now. The staff is really helpful and the way that they deal with their customer service is excellent. They have very good cybersecurity features. Without a doubt a five-star experience!

Date of experience: May 02, 2025

Rated 1 out of 5 stars

Hibiscus by the Bay internet problems

Our HOA just switched to Firedog in March and I'm completely unimpressed. We had Xfinity before and I've never been there biggest fan but Firedog is horrible compared to them. We've had major day long outages, latency issues and it seems customer service could care less. They blame the outages on AT&T or whoever but their lack of redundancy is the real problem. They didn't install routers in the units, just wireless devices out in the hallways so now good luck using internet or getting a phone call on my balcony. Ridiculous service.
Thank you for the call and I appreciate you reaching out. I will reach out before returning.

Date of experience: May 28, 2025

Firedogssc logo

Reply from Firedogssc

Hi Jeff, thanks for taking my call! Appreciate your time and when you get back to your Condo, let me know and we'll meet up and figure out what the issue is and get it fixed for you. -CW

Rated 5 out of 5 stars
Verified

After months of never ending drop…

After months of never ending drop outs with my old provider, I made the switch to Fire Dog. What a difference! The bond is firmer than a rock. They are very customer service oriented. The complementary antivirus and firewall software is the icing on the cake. I’m never switching back

Date of experience: April 10, 2025

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Rated 4 out of 5 stars

Major outage in Panama City Beach…

Update June 30th: I increased my rating from 1 to 4 stars after speaking with leadership at Firedog. They implemented a status page (status.firedogssc.com) and are working toward tying this to the most recent operational update so customers will know what happened, what area is affected, and most important get an estimated time of repair. This is a big improvement and I was impressed that C.W. at Firedog reached out and said he was going to help make this right. I look forward to continued improvement.
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April 23: Major outage in Panama City Beach lasting 24hours on April 23rd. Their support center had no idea what root cause was or an ETR.

Date of experience: April 22, 2025

Rated 5 out of 5 stars
Verified

Fire Dog has performed really well!

Fire Dog has performed really well! I can stream, play games, and work without any issues because to the fast and dependable internet service. The customer service is always available, and the setup was completed quickly. For anyone looking for excellent service, I wholeheartedly recommend Fire Dog!

Date of experience: July 29, 2024

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