Was on a chat session issue with Jacinto and found her to be extremely helpful in resolving my issue on a support enquiry.  

Customer service none existent absolutely rubbish 

The igs rep. reached out to me when my contract had expired,and connected me with someone who could get me back on a low fixed rate term.  The whole process took less than 10 minutes.

It’s was fairly easy to use to search for and get information on energy providers. 

Recently acquired a smaller battery (fourth product overall)   First three performed flawlessly.  Seamless integration into a complicated marine environment.  Feel very secure on the water with Eco-Worthy!

Went to get petrol of ￡20.04 at the esso in milford paid cash went to leave and the cashier who served me banged on my car and started yelling that my payment did not go through explained I paid in cash went in there and spoke to the manager one of the customers had a go at me was sooo scared 

I was told my interest rate for my roof and solar panels would be a fixed rate until the loan was paid off. I noticed that my auto draft amount had gone up and I called Dividend. They told me I had another increase in my minimum payment due starting in Oct 2025 which would be almost $100 more each month. The only way I could avoid this was to pay them $11000 now. No one told me of a balloon payment when I took this loan out. I have been unemployed for 3 years now, living on disability income and a very fixed budget. I would never had taken this loan out if I new there was a balloon payment. Do not trust Dividend Finance or Momentum Solar.

I purchased this power station with high hopes, expecting it to be a reliable backup for camping and emergencies. Unfortunately, the experience has been deeply disappointing.

After just over a year of light use, the display screen began to malfunction—making it impossible to see charging or battery levels. Within another six months, the entire unit completely stopped working and would not power on at all.

What’s worse, although the product claims to come with a 5-year warranty, the customer service has been unresponsive and outright refused to offer repair or replacement. Despite multiple attempts to follow up, I received no meaningful support—just vague replies and delays until they stopped replying altogether.

This is unacceptable for a product in this price range, especially one marketed as long-lasting and supported by a generous warranty. Based on my experience, the warranty is meaningless, and the product’s lifespan is far too short.

Avoid this brand unless you're prepared to lose your investment in less than two years. There are more reliable alternatives with better after-sales support.

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