Dividend Finance Reviews 592

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I was told my interest rate for my roof and solar panels would be a fixed rate until the loan was paid off. I noticed that my auto draft amount had gone up and I called Dividend. They told me I had an... See more

Rated 1 out of 5 stars

Dividend Finance is a scam! They will come to your door sell you solar finance you like within minutes , place solar panels on your roof within weeks and never hear from them again. We listed our hous... See more

Rated 1 out of 5 stars

One of the worst companies that has ever existed. They put a lien on my mothers house 2 days after she passed away because they thought they wouldn't be paid. they were paid in full in 5 months almo... See more

Rated 1 out of 5 stars

This company is corrupt. It is nearly impossible to log into your portal and get any sort of documentation regarding your loan and pay-off information. I have spent an incredibly long period of time o... See more


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Non-Bank Financial Service
  4. Solar Energy Company

Information provided by various external sources

Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.


Contact info

1.2

Bad

TrustScore 1 out of 5

592 reviews

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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

I was told my interest rate was fixed…

I was told my interest rate for my roof and solar panels would be a fixed rate until the loan was paid off. I noticed that my auto draft amount had gone up and I called Dividend. They told me I had another increase in my minimum payment due starting in Oct 2025 which would be almost $100 more each month. The only way I could avoid this was to pay them $11000 now. No one told me of a balloon payment when I took this loan out. I have been unemployed for 3 years now, living on disability income and a very fixed budget. I would never had taken this loan out if I new there was a balloon payment. Do not trust Dividend Finance or Momentum Solar.

Date of experience: June 23, 2025

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Rated 1 out of 5 stars

One of the worst companies that has…

One of the worst companies that has ever existed. They put a lien on my mothers house 2 days after she passed away because they thought they wouldn't be paid. they were paid in full in 5 months almost $5000. My title company was the one who alerted me that they did this. They also wouldn't give me any information on the loan even though I was the power of the estate. I advise EVERYONE TO STAY AWAY FROM THIS COMPANY.

Date of experience: June 09, 2025

Rated 1 out of 5 stars

Dividend Finance is a scam

Dividend Finance is a scam! They will come to your door sell you solar finance you like within minutes , place solar panels on your roof within weeks and never hear from them again. We listed our house 30 plus days ago and have been going back and forth with them on paperwork for our buyers to assume the loan. We have done a 10day extension because of airing to see for approval of buyer loan transfer only to find out on the 20th day on a Friday afternoon that they want us to pay a certain amount as the owners so that the buyers can assume a certain amount of the the loan.

Date of experience: June 06, 2025

Rated 1 out of 5 stars

Stealing money!

Dividend Finance just went through a portal upgrade, where you have to create a new login and whatnot.

Beware! The pay off balances are off by 1 penny in their favor!

Date of experience: May 14, 2025

Rated 1 out of 5 stars

This company is corrupt

This company is corrupt. It is nearly impossible to log into your portal and get any sort of documentation regarding your loan and pay-off information. I have spent an incredibly long period of time on the phone with them just trying to get my simple loan documents for a refinance. There is something not right with this company and I am paying this off ASAP to get out of this relationship. I highly advise against using them.

Date of experience: April 22, 2025

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Rated 1 out of 5 stars

Unscrupulous & Deceptive: Get Out Fast!

Like many others, the unscrupulous terms of the interest only loan were hidden from us and when we increased our monthly payments, we saw no decrease in our balance in over 18 months. We have been trying to get someone at the company to clearly explain what is happening, but without success. Finally, when our tax accountant couldn't make sense of what they were telling us, we went online and found others who were speaking out about their experiences with Dividend Finance.
At our current monthly payments of $500 at 6% rate with this interest-only loan, we will pay over $9000 in extra interest over the next 10 years than if we take out a 7.25% fixed rate home equity loan.
Based on some of the other reviews, we may have trouble getting Dividend to let us buy out our loan, but we are trying to get out as soon as possible.
We are contacting legal assistance, but legal fees are probably more expensive that the $4800+ we have lost with this company so far.

Date of experience: August 24, 2024

Rated 1 out of 5 stars

Crooks

The company I went through used this company for a solar Loan.

They start the loan before the solar is even turned on. They consider the project complete when the solar is installed but not turned on yet. That is like saying we have manufactured a car sent it to your house and delivered it but we are not giving you a key to drive it and it has to sit there a few weeks and pay interest on it until a month of inspection are completed. Then oh you have pay us but you still can't use it. So not only is the loan payment and Interest start but you still have an electric bill. This company should be shut down.

Date of experience: April 08, 2025

Rated 1 out of 5 stars

WARNING

WARNING: Stay far away from this finance company! Would have been zero stars if possible. Should you not follow this advice, read and understand every single word of any document/contract presented to you for a signature. I understand financing institutions need to make their profits from their loans but charging more than 8% APR on an apparent "8-year loan" will drastically lengthen it with a revolving door of interest and set you up for a lengthy, financial nightmare. This company and the business they run are surrounded by unethical processes. It's no surprise they are part of a big lawsuit currently for solar panel loans. Nearly 80% of the monthly payments will go towards a never-ending relinquished interest amount that will grow within 24 hours of processing your monthly payment for a continuous loophole, and then each and every day thereafter. By the time you're ready to pay the next month, be ready for your principal balance to barely see maybe 20% of your payment. Furthermore, should you decide to process extra payments with intentions of chipping away at your principal balance, in fine writing within their contract, "the company has the option to use your payments to pay for any fees and/or interests before applying any balance to the principal." Without hesitation, your extra payment will be accepted with no clarification of the breakdown and your left wondering why did my principal amount not go down (i.e. Should you have intentions of making a $200 payment to lower principal balance, depending on how many days since your last payment, funds will be taken from that amount to pay off any/all interest accumulated first.) If you're already in a contract, best just to throw all the money intended to pay off the principal amount during your monthly payment instead of two payments of month, to save you from the theft of interest with this company. This occurred through experience with paying off the incentive to stop the monthly payment amount from going up. Do yourself a favor, do not jump into this shark tank of a contract. If you're already stuck in the "quicksand," get out as soon as you can. Shop elsewhere, read the fine details (no matter how pushy your solar installer can be) before any signature or save the best you can to refrain from ever needing to finance, especially through Dividend.

Date of experience: January 01, 2025

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Rated 1 out of 5 stars

WORST COMPANY EVER

WORST COMPANY EVER

NOVEMBER 2024

This company is so bad, there is no room for improvement. It needs to be shut down. It would not give me reason for refusing to transfer the LOAN to me, the new deed owner. Third party authorization form was sent three times via email but it cannot be found in the office. Paid off loan but cannot send me statement that such funds were received. I could go on and on with disgust so in summary, IF YOU WANT STRESS, HEADACHE, AND TIME TO WASTE, deal with DIVIDEND.

Date of experience: November 21, 2024

Rated 1 out of 5 stars

Disappointing Experience – Solar Loan Transfer Issue

I had a very frustrating experience with this lender, especially in relation to their handling of my solar panel loan. I had solar panels installed on my home and I was shocked to find out with less than 24 hrs to close of escrow that they do not allow loans to be transferred to new owners that are not going to occupy the home. This information was not provided to me prior to securing the loan and the answer I received from Dividend was that they don't divulge that information unless the question is asked. How would anyone know to ask if an investor could assume a solar panel loan? And they waited until the day before close to tell us this unknown rule of their company. They have now caused the closing to be postponed as I am now having to pay the loan off in order to sell my home.

I expected a smooth transition, especially considering that solar panel loans are increasingly common in real estate transactions. However, instead of a seamless process, I was faced with unnecessary hurdles and confusion.

The company’s refusal to allow loan transfers to the new homeowner is a major flaw and demonstrates a lack of consideration for buyers who are trying to maintain eco-friendly choices while also adhering to their financial obligations. It made a potentially great investment feel like a burden.

If you're thinking about purchasing solar panels or buying or selling a home with solar panels financed by Dividend Finance, be warned that this lender will complicate the process. I would not recommend them to anyone looking for a smooth and efficient transaction.

Date of experience: November 14, 2024

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Rated 1 out of 5 stars

SAVE YOURSELF AND JUST DON'T!!!!!!

Please note the only positive results are at the beginning of the relationship. This company allows illegitimate people to quickly install your solar panels to lock you in your contract so you can't get out. It's been 2 years I've paid for these STUPID panels and still can't use them!!!!!!!! Maybe by year 5 they'll actually be working!!!!!!!!

Date of experience: October 31, 2024

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible. So many sneaky hidden fees. Be prepared to get transferred to get transferred again. Will NEVER use them again.

Date of experience: October 22, 2024

Rated 1 out of 5 stars

Scam company

Scam company, partnering with bogus solar companies selling bad loans on mediocre solar system with little to no customer support. Shame on this fraudulent institution. If I could give them a zero, I would!

Date of experience: October 25, 2024

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Rated 1 out of 5 stars

I thought I'd go solar so when a…

I thought I'd go solar so when a company called Home/Power came by with their sales pitch it sounded good. I'd be paying the solar people instead of my power bill. They said I'd make enough energy to off set the cost of my power bill with AEP. After the deal was signed they took their good ol time to install. 2.5 years later the dam thing was still not working. They changed their name to PINK ENERGY at some point. Then Pink Energy went backrupt. Still no working solar system. After almost 3 years I told them to come and get the system I'm not paying for it. Dividend sent someone there to look at the system for about the 4th time. Instead of removing the system they got it up and working , only to break down before they left my house. Am hour or so later they said it was up and working for now. I wanted them to uninstall the unit and take it with them but now they want me to pay up. What a ripoff. We need to start a Class Action suit !

Date of experience: May 16, 2024

Rated 1 out of 5 stars

Dividend loan company is the worst one…

Dividend loan company is the worst one why I said that because when they came to your house with Momentum that work with them they came to your house they told you one thing and they did something else I have my Solar System who was not working for two months, nobody showed up and when you called them, they don’t wanna speak to you. They just promise you to try to solve the problem while my solar system isn’t working . I think that’s very poor services I will never recommend no one to them never ever the worst in business .

Date of experience: September 05, 2024

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, hang up on you when they don't like you asking for more details because their answer wasn't actually answering your question

Date of experience: August 27, 2024

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