This review is solely based on our website and shopping experience. We have not received our item yet so cannot speak to quality and delivery. 
The website navigation was overall easy to use HOWEVER, it's a bit glitchy. Like if remove or add items from my cart into my favorite list, it logs me out of the account. If my browser is not in full screen size, some of the items won't load pictures. 

The product is better than I expected. It’s super soft and blends into my sofa nicely. Priced well when on sale! There are a few things that can be improved but are certainly not necessary. It would be great to have a few more ties on each cover. It would be nice to have a a longer pillow back option. And lately, if these are truly pet covers, I think the zipper on the square pillow option should be concealed a little better. My puppy now thinks the zipper is a toy. Overall, I’m hoping to buy another to piece to complete my sofa coverage. 

I highly recommend this couch. We have thoroughly enjoyed this sectional. Love the cuddle corner. The fabric has held up very well. We so have blankets down most the time because we have dogs.

Honestly i love their products! I am a repeat customer have bought a few lamps decorative pieces and my biggest purchase was a custom bed. Very impressive stuff.

Bought this for my dad after his surgery. The recline function is smooth, and the seat is easy to get in and out of. The leather is breathable and doesn't stick in hot weather.

Great product and even better customer service. They really went above and beyond to help. We will be using Mondawe for all our new house builds

Most if not all of the items they sell are bought from amazon and marked up 3-5X the price. Their customer service is very spotty and their return policy is very strict. 

If I could give zero stars, I would. It’s been almost seven months since I received the wrong-colored armrest, and the issue is still unresolved. Customer service claimed they needed to build a brand-new replacement something that makes no sense then offered a 10 % “inconvenience” credit that never materialized. For the last three months my follow-up emails have gone unanswered, and they refuse to process a return. At this point I’m involving my attorney. Hands down the worst customer-service experience I’ve ever had.

We ordered an entertainment console from Hernest. It was a beautiful table, but it was damaged in transit. Hernest’s customer service team was so easy to work with and they sent us a replacement table very quickly. I’d highly recommend Hernest! 

Product is exactly as pictured in the website. Colors are very bright and impressed with the built quality. Shipped fast and arrived home with good packaging. 

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