Junto Home Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Sofa Store

Written by the company

At Junto, we redefine comfort with our thoughtfully designed and customizable sectional sofas. Elevate your living space with our premium, eco-friendly materials, innovative features, and a commitment to total comfort for life. Discover the perfect blend of style and functionality, creating spaces that adapt to your lifestyle. Join us on a journey where furniture meets versatility and timeless design. Your comfort, your way, with Junto.


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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
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1-star

Rated 5 out of 5 stars

Fantastic customer service from…

Fantastic customer service from showroom to door! Set up was very easy. Highly recommended! Great quality and extremely comfortable. You will not be disappointed!

Date of experience: November 08, 2024

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Reply from Junto Home

Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that you had a great experience from our showroom to delivery. Knowing that setup was easy and you're enjoying the quality and comfort of your new piece truly makes our day!

Your recommendation means the world to us, and we’re here anytime you need assistance or have questions. Enjoy your comfortable new addition, and thank you for choosing Junto Home! 🛋️✨

Warm regards,
The Junto Home Team

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Rated 5 out of 5 stars
Verified

The swatches were free

The swatches were free, arrived, as promised and were really nice. Thanks

Date of experience: September 20, 2024

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Reply from Junto Home

Hi Melody,

Thank you so much for your kind words! We're delighted to hear that you enjoyed your swatches and that they arrived as promised. We hope they help you find the perfect match for your home and style. If you have any questions or need assistance in making your decision, we’re always here and happy to help!

Best regards,
The Junto Home Team

Rated 5 out of 5 stars

This has been a dream for my family

This has been a dream for my family! It's so easy to move around the house and we all agree it's the comfiest couch we've ever sat on.

Customer service is amazing as well!

Date of experience: September 29, 2024

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Reply from Junto Home

Thank you so much for your kind words! 🌟 We're thrilled to hear that your family is loving the comfort and flexibility of your new sectional! Knowing that it's the comfiest couch you've ever sat on makes our day. 😊 We strive to create furniture that not only enhances your home but also brings joy to your family, so it's wonderful to hear it's been a dream for you.

We're also delighted that you had a great experience with our customer service—it's always our goal to go above and beyond for our customers. If you ever need anything, don't hesitate to reach out!

Thank you for being part of the Junto Home family! 💖

Rated 5 out of 5 stars
Verified

The best customer service experience…

The best customer service experience you could ask for. Very responsive and went above and beyond.

Date of experience: September 12, 2024

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Reply from Junto Home

Hi Rachel,

Thank you so much for your kind words! 🌟 We're thrilled to hear that you had such a positive experience with our customer service. Going above and beyond for our customers is what we strive for, and it's wonderful to know that we made a difference for you.

If you ever need anything else, don’t hesitate to reach out. We're always here to help!

Thanks again for choosing Junto Home, and we hope you enjoy your new sectional sofa! ❤️

Rated 5 out of 5 stars
Verified

had couch about 6 months and one of the…

had couch about 6 months and one of the couch is separating. They replaced timely

Date of experience: June 18, 2024

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Reply from Junto Home

Hi Tracy,

Thank you for your feedback! We are here to help you all the way along with your sectional, prioritizing your comfort and well-being always. It’s our pleasure to assist you and ensure you have a great experience with Junto Home Sectionals. 😍

If you have any further issues or need assistance, please don't hesitate to reach out. We're here to ensure you continue to enjoy your Junto Home furniture!

Best regards,
The Junto Home Team

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Rated 5 out of 5 stars
Verified

Super comfy and the green is beautiful

Super comfy and the green is beautiful! It was also pretty easy to put together. Glad I took a shot and tried this company in my search for a modular sofa!

Date of experience: February 02, 2024

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Reply from Junto Home

Absolutely thrilled to hear that you love your new sectional sofa and that the assembly process was smooth! Thank you for giving us a chance to be a part of that journey. We're here for you if you need anything else! 😀

Rated 5 out of 5 stars

We purchased our sofa 8 months ago and…

We purchased our sofa 8 months ago and I'm thrilled to share that it's been the best buy for our home! Not only is it pet-friendly, but it has also become the preferred lounging spot for our furry friend. The chaise lounge section is a hit with my husband – he finds it so comfy that he often dozes off there. Highly recommend this sofa for anyone looking for comfort and pet-friendliness. A fantastic addition to our home!

Date of experience: June 14, 2023

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Reply from Junto Home

Thank you so much for sharing your wonderful experience with our sofa! We're thrilled to hear that it has become the preferred lounging spot for your furry friend and a comfy haven for your husband. Providing comfort and pet-friendliness is what we aim for, and we're delighted that our sofa has been a fantastic addition to your home. If you ever need anything or have further feedback, feel free to reach out. We appreciate your recommendation! 😍

Rated 5 out of 5 stars
Verified

Good products

Date of experience: January 01, 2024

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Reply from Junto Home

Thank you for the feedback! We're thrilled to hear you're enjoying our products. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! 😊

Rated 5 out of 5 stars

So happy with the couch I bought

So happy with the couch I bought! It was delivered to my house within 2 days and was fairly easy to put together. I love that the fabric is washable and pet friendly. Highly recommend

Date of experience: December 03, 2023

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Reply from Junto Home

We're thrilled to hear that you're loving your new couch! 😊 It's fantastic that the delivery was swift and the assembly process was hassle-free. Our washable, pet-friendly fabric is designed with convenience in mind, ensuring both comfort and easy maintenance.

Thank you for your recommendation! Should you need anything else or have further feedback, feel free to reach out. Enjoy your cozy moments with your new couch! 😍

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Rated 5 out of 5 stars

Quick delivery

I bought the sofa on Sunday, and guess what? It was delivered on Tuesday! I was seriously impressed by how professional the company was, and let me tell you, the sofa is top-notch quality. The sales team was super attentive and answered all my questions. It was such a great experience!

Date of experience: November 05, 2023

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Reply from Junto Home

Wow, thank you for sharing your fantastic experience! 😊 We're delighted that our team could impress you with prompt delivery and attentive service. Ensuring top-notch quality and a smooth purchase journey is what we strive for. We're thrilled you're pleased with your new sofa!

Should you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! 😍

Rated 5 out of 5 stars

Very good product, very satisfied …

I'm thrilled with my purchase of this sofa; not only is it incredibly comfortable, but it's also totally versatile, pet-friendly, and washable. Plus, it comes with free delivery in Canada. I highly recommend it.

Date of experience: December 01, 2023

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Reply from Junto Home

Thank you for your wonderful review! 😊 We're thrilled you're enjoying all the features of your new sectional sofa. Free delivery in Canada is our way of ensuring a hassle-free experience. We appreciate your recommendation and are here for any future needs!

Rated 5 out of 5 stars

Exceed my expectations

I'm thrilled with the sofa I purchased! I was amazed at how easy it is to assemble - no tools required, and it's washable too. The customer service was wonderful.

Date of experience: December 06, 2023

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Reply from Junto Home

Thank you for your fantastic review! 😊 We're thrilled you love your sofa and found it easy to assemble without tools. Our washable feature aims for convenience, and we're glad you appreciate it. For any future needs, we're here to help!

Rated 5 out of 5 stars
Verified

It’s awesome that you ship direct to…

It’s awesome that you ship direct to your Canadian customers now.
Wonderful product that completed my move and gaming area beautifully.

Date of experience: November 22, 2023

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Reply from Junto Home

Thank you for your incredible feedback! We're thrilled to hear our product has seamlessly become part of your gaming area. Shipping to our Canadian customers is a joy, and we're delighted we could contribute to making your move a little more comfortable. If there's anything else we can assist you with, feel free to reach out anytime. Enjoy your setup and happy gaming! 🎮

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Rated 5 out of 5 stars

Super happy with it!

I bought a couch and I was amazed! Very comfortable and easy to wash. I have a dog and 2 kids and I don’t have to worry about them getting it dirty anymore. Very affordable, easy to change the shape and great quality! Very happy with it!

Date of experience: November 01, 2023

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Reply from Junto Home

We're thrilled to hear that you love your new couch! Providing comfort, durability, and versatility are top priorities for us, especially for families and pet owners. We appreciate your kind words and are delighted that it's a perfect fit for your home. Should you have any further questions or need assistance, please don't hesitate to contact us. Thank you for choosing us!

Rated 4 out of 5 stars
Verified

Very helpful

Very helpful, I love that I can get free swatches to compare at home.

Date of experience: October 01, 2023

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Reply from Junto Home

We're glad to hear you found our swatch samples helpful! Offering free swatches for comparison is just one way we aim to make your experience better. If you have any more questions or need further assistance, feel free to reach out. Thank you for your support!

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