The Tempur team is as excellent as the Tempur products, namely logistic team, thanks a lot for your prompt communication and help.



I can’t say enough good things about my Sleep Number bed! It has completely transformed the way I sleep. Being able to adjust the firmness to my exact preference—and even change it day to day—has made a huge difference in my comfort and rest. The dual settings are perfect for my partner and me, so we both wake up feeling refreshed and pain-free. It’s truly the best investment I’ve made for my sleep and overall well-being.

Bought a replacement pump for a very reasonable price. My chilicube is silent once more. 

There are pumps on amzn that claim to work but cost over $60. The one offered by the actual manufacturer is less than half the price, and easy to put in.

Was lied to about delivery time.  Was told that my purchase would be the next day, came next day NO delivery.  Called to find out where my delivery is.  Was now told 7-10 days.  I asked 3 times about next day delivery and was told 3 times yes.  I guess after purchase they do not give a shit.  The answer way delay was "We gave you a discount".   Money was not the issue the quick delivery date was most important.  

I originally purchased a BedJet in 2024 and loved it so much that I added a second unit this year for my 91-year-old mother. Her old electric blanket just wasn’t cutting it—too heavy, cumbersome, and restrictive when trying to change positions in bed. The BedJet was the miracle solution we didn’t know we needed.

Now, she’s sleeping soundly and comfortably every night. She absolutely loves the Turbo Heat function—it warms up the bed while she’s getting ready, so she can slip into a cozy, welcoming space. She’s also commented on how the air gently lifts the sheets, almost like they’re floating around her. It's made a huge difference in both her comfort and quality of sleep.

We did have a minor hiccup initially with syncing the remote, but I reached out to customer support and was blown away. Terry from the team responded quickly with clear, practical advice that resolved the issue the same day. Absolutely stellar customer service!

Whether you’re looking for heating or cooling, BedJet delivers. It’s hands down the best sleep investment we’ve made. Highly recommend—for yourself, or someone you love.

In the last 3 months we have had a problem with a pillow. We got in contact with the customer service, and they are trying all they can to not help. Every time we talk with Tempur Sealy in Spain they say they  will be back soon with an answer. 
I'm am 100% sure that this is the way they work to try to avoid helping customers. By the way the pillow is still under guarantee. It has just been used for 1 year and 4 months.

So if you want customer service buy another brand

Solid experience, great quality product that also did miracles for my relentless sciatica pain that made my life miserable. I've seen some people criticize the leg pillow but for me I ordered the back massager and it does work very well for my needs. So I'm happy to recommend the brand. 

AVOID! They advertise mattress and send cheaper bin worthy ones! I’ve ordered twice & got same dodgy mattress,they also sell on eBay under bedbustersuk,Amazon reviews also show they do same scam on there! Have reported to eBay and Amazon 

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