Premium Sofas Reviews 15

Excellent quality, crafted to our custom specifications. Delivery and installation perfectly smooth. Customer service helpful from start to finish. Recommend Premium-Sofa service and brand!

Date of experience: June 04, 2025

I love my new sofa! The service was great, every time I sent an email, they replied and were super helpful and explained in detail. Dorothy is knowledgeable and super responsive. Glass piece was missing, and they send the replacement immediately. I was hesitant to order online, but they are legit. It took a while to get my couch, but it was worth the wait. It is absolutely stunning! Silvia

Date of experience: June 15, 2025

I finally received the sofa after a little over 4 month wait. It looks great. Comfortable. Good quality. I think the company should include a diagram for the wiring and a diagram showing the configuration of the sofa, but the delivery guys figured it out. Very happy with the product.

Date of experience: April 04, 2025

I recently purchased a custom leather Bullhoff sectional from PremiumSofas.com, and I couldn’t be more thrilled with both the product and the exceptional service I received. Dorothy Miller in customer service was outstanding. She went above and beyond to make sure my sectional arrived exactly as described, addressing all my questions along the way and ensuring that every detail was spot-on.

Dorothy’s attentiveness and expertise made a huge difference, turning what could have been a challenging process into a smooth and enjoyable experience. She kept me updated every step of the way and gave me total confidence in my purchase. The sectional itself is gorgeous, high-quality, and exactly what I envisioned for my space.

If you’re looking for a beautiful, custom piece and want a team who genuinely cares about customer satisfaction, I highly recommend PremiumSofas.com and, especially, Dorothy Miller. I couldn’t be happier with my experience!

Date of experience: October 21, 2024

Premium Sofa corrected my customer service issue and refunded my money in as they promised.
I would seriously recommend them and will shop there again someday

Date of experience: September 23, 2024

We love it! Great quality, design and very comfortable! Surpassed our expectations! Delivery was fast! Delivery team was great! Overall a perfect experience!

Date of experience: September 18, 2024

I'm very happy wity the sofa. I ordered the los angeles couch, it look great. Beautiful leather color (mint). Excellent Craftmanship. The seats are very comfortable, not too soft. Grain leather looks stunning. It takes 12 weeks for the sofa to arrive.

Date of experience: August 30, 2024

I placed my order January ‘24 and approximately 3.5 months later. Well worth the wait, as my custom buffalo leather couch was fantastic quality. The leather is great. The style matches the website photographs and their custom work matched my specifications. I’m overjoyed with my couch and would recommend Bullhoff to anyone now.

Date of experience: April 04, 2024

The sofas are very nice. I got Buffalo leather, with sleeping option (both sofas). Leather is very thick and durable – I have a cat so it was important element when I ordered. I had many different sofas over years from US and Europe. This one is very unique with respect to sleeping setup. It is amazing how easy is to make and how comfortable is the mattress. The delivery is great as well.

Date of experience: January 22, 2024

The sofa sectional is mega unique, it's beautiful. The leather looks amazing, I got Buffalo leather, the seat depth is great, and the delivery is great as well. Since my living room is pretty big, I ordered the sofa a little bigger, but I wish I'd ordered the chaise a little larger. Delivery has taken about 13 weeks. Despite the long delivery time, I got a sofa that fits perfectly into my living room, with amazing craftmanship.

Date of experience: December 27, 2023

I purchased a blue "Las Vegas" sectional couch from Premium Sofas. This is my best couch ever. The design is so amazing. Assembly was a bit challenging, but white glove service handled it. I'm so glad I found a designer sofa like that.

Date of experience: November 17, 2023

I am very satisfied with the sofa. In order to accommodate my large living room, I ordered an additional middle section. Thanks for your support, guys.

Date of experience: August 10, 2023

It's always difficult to order a piece of furniture online without first viewing it. I dared to purchase the leather couch Los Angeles because of its extraordinary appeal. Prior to the purchase, I was able to get detailed answers to my questions promptly, friendly and competently. Upon request, material samples were sent immediately - along with advice on color and variants. As the standard size would not have fit by a few inches, a custom product was also required, and suggestions were also provided for possible production. In the end, I ordered on December 28, 2022 and expected a delivery time of up to 15 weeks. The design, quality, and feel of the room are exactly what I was looking for.

Date of experience: December 28, 2022

The sofa is of very good quality, and the leather quality is perfect. The delivery time was a bit lengthy, about 12 weeks. The wait is well worth it since the sofa is super.

Date of experience: January 05, 2023

Great sofa quality !!! I just received our new Sofa and we love it. The purchase experience was fantastic. The chaise of the sofa is very comfortable, the leather is thick and soft, fantastic design !
Thanks for the good advice and support during the delivery time (10 weeks).

Date of experience: November 09, 2022