I have 3 Grecell portable power stations and love all 3. They power my cpap, 3 fans, my phone, my laptop, my coffee maker and other small devices when I go "glamping". Last time I went for 3 nights... See more
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Shipping was fast and Setup was easy. Used the unit to charge all my other Solar appliances since cloudy weather here lately. Very happy with my Portable Power Station 2400W, 1843Wh LiFePO4 Solar Gene... See more
I bought a T-1000 power station - an excellent unit but it was having issues. The customer support team could not have been more helpful. The responses were very clear, considerate, and amiable. I was... See more
As a wholesaler, we place large orders via Echo from EBL and Grecell and have already purchased several thousand euros from this party. There is currently a delivery where 2 power stations are missing... See more
Company details
- #6 of 9 best companies in Power Station
- #6 of 8 best companies in Energy Equipment and Solutions
Contact info
United States
- service@grecell.com
- grecell.com
Replied to 25% of negative reviews
Typically replies within 1 week
Battery leads were color-coded…
Battery leads were color-coded backwards, luckily I hooked a meter up to them first before using.
Date of experience: May 06, 2025
Exceptional product. Exceptional service.
I have 3 Grecell portable power stations and love all 3. They power my cpap, 3 fans, my phone, my laptop, my coffee maker and other small devices when I go "glamping". Last time I went for 3 nights and still had plenty of power left. Not only is their product great, their customer service is outstanding! I misplaced my power cord and because I had no idea which cord to replace it with, I asked for an Amazon link and they sent it! Now they sell them on their site so that's even better!. Exceptional customer service!!
Date of experience: April 29, 2025
Great price for replacement power…
Great price for replacement power supply.
Date of experience: March 18, 2025
Fabulous customer support
I bought a T-1000 power station - an excellent unit but it was having issues. The customer support team could not have been more helpful. The responses were very clear, considerate, and amiable. I was very very impressed.
Date of experience: February 13, 2025
Trust worthy shipping experience
Delivery came with good tracking all parts included and packed well.
Date of experience: January 20, 2025
Our product arrived on time and was…
Our product arrived on time and was packed well. We have tried different items on it to charge and it worked great. Looking forward to using it more later this year when camping.
Date of experience: January 17, 2025
I need help
I need help, i sent an email and no answer
I will return the complete unit tomorrow
Date of experience: January 13, 2025
It's all good
Transaction went smoothly, order arrived promptly, and the product is perfect
Date of experience: January 06, 2025
A wonderful surprise for my brother
It was a good gift for my brother and he loves it. Gonna get one myself in the future 😁
Date of experience: December 03, 2024
Great customer service quick response…
Great customer service quick response thank you very much
Date of experience: December 03, 2024
Quick response on order and prompt…
Quick response on order and prompt delivery.
Date of experience: November 20, 2024
I was missing my charger cables because…
I was missing my charger cables because I bought my unit used and your web site got me a replacement for only a few dollars! I’m so excited and with super fast shipping.
Date of experience: November 20, 2024
Trustworthy
Trustworthy. Delivery was in just a few days. I'm happy with the product I bought.
Date of experience: November 19, 2024
Shipping was fast and Setup was easy
Shipping was fast and Setup was easy. Used the unit to charge all my other Solar appliances since cloudy weather here lately. Very happy with my Portable Power Station 2400W, 1843Wh LiFePO4 Solar Generator. Of all the units I checked out from other companies this was the best value for the money.
Date of experience: November 01, 2024
The customer service is great
The customer service is great. I charged it up and then had a problem working a mr coffee one morning when we had no electricity. I emailed the customer service people and got a respond that day! When does that happen?
Date of experience: November 11, 2024
Very good customer service
Very good customer service. Marty was available and responsive. Great product as well.
Date of experience: October 30, 2024
Package received damaged
Package received damaged. Perhaps not original container. Received in plastic bag with wide tape all around.
Date of experience: October 24, 2024
Starting wattage overrated
Date of experience: October 22, 2024
Cheaper than Amazon!!
I needed a new cord to charge my portable power supply and on Amazon they wanted $50!! I went to Grecell instead and it cost me $12 with the shipping!!
Date of experience: October 21, 2024
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