Customer service none existent absolutely rubbish 

Nothing but a great experience. One of my EcoFlow Delta 3 Pro was faulty from the factory and it was replaced within 2 days. Over 3 years experience with buying from EcoFlow. I'm a big fan.

I purchased this power station with high hopes, expecting it to be a reliable backup for camping and emergencies. Unfortunately, the experience has been deeply disappointing.

After just over a year of light use, the display screen began to malfunction—making it impossible to see charging or battery levels. Within another six months, the entire unit completely stopped working and would not power on at all.

What’s worse, although the product claims to come with a 5-year warranty, the customer service has been unresponsive and outright refused to offer repair or replacement. Despite multiple attempts to follow up, I received no meaningful support—just vague replies and delays until they stopped replying altogether.

This is unacceptable for a product in this price range, especially one marketed as long-lasting and supported by a generous warranty. Based on my experience, the warranty is meaningless, and the product’s lifespan is far too short.

Avoid this brand unless you're prepared to lose your investment in less than two years. There are more reliable alternatives with better after-sales support.

Great service,great value, my number 1 battery .

The customer service, professionalism, and the price. I called other companies and the best price was with 1800 battery 

The support team takes weeks to respond to help trouble shoot issues. This continues to be an issue when it comes to returning batteries for a refund. It has been a month of trying to get the correct hazmat shipping paperwork to send back 2 batteries. I would NOT recommend this company due to their lack of customer support capabilities. 

These guys are superb. Genuinely the best customer experience I have had in a long time.  I was upgrading the DC system in my boat and ended up needing 11 custom marine cables of varying length, cross sectional area and lug size.  I placed my order on a Tuesday at 9pm and I received a message by 10am the next day that my order had been shipped.  Two days later I received my order in northern New York.  Every cable was exactly as I ordered, made with high quality material and with excellent workmanship.  Use these guys for your next project, you will be glad you did.

I had a very difficult experience with a platform that kept requesting deposits while restricting withdrawals. It was stressful and discouraging.

I came across CryptoTraceService, who approached my case with professionalism and care. With their guidance and support, I was able to resolve part of the issue. I appreciate their patience and follow-through.

“CryptoTraceService “The company on my bio offered real assistance at a time when I felt completely stuck. I’d recommend others to stay cautious, always double-check where you put your trust, and work with people who actually communicate transparently.

I was going to buy a 500W solar panel from this company, but the product says minimum order of 2 units, so I emailed customer support to see if they would sell just 1, as that's all I need for my van. They responded and told me there will be shipping costs, but also palletization costs of €25. 

After multiple emails back and forth, as they were not answering my questions, I was requested to open an account on their website and they will add a quote.

I finally got a quote and the solar panel is €84.39, but the shipping cost is €60.08 and some charge called "WEEE" for €0.60. So total €145.07.

The shipping fee is ridiculous, especially when other sellers use DB SCHENKER for €40, or Kuehne Nagel for €30. I asked if they can use Kuehne Nagel, but they didn't answer.

I also asked, "how is the delivery €65.08 when your website says delivery is €50.83 for 2 panels"?. Again, no answer.

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