1800battery.com Reviews 385

TrustScore 4 out of 5

3.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 4 out of 5 stars

I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily,... See more

Rated 5 out of 5 stars

Being stranded for 4 days we were happy to see our technician Kyle come to our rescue. Arrived within 4 hours. Was very polite. Installed the truck's battery with no problem. The truck started up righ... See more

Rated 5 out of 5 stars

We were first surprised to fine this type service available to us, and pleased we did. This was one of the easiest on-line services we've ever used. In less than 2 hours my wife's car had the correc... See more

Rated 1 out of 5 stars

Purchased a battery back in Feb 2024 and it only lasted June 2025. They came out and replaced the battery as it was under warranty and within a week my vehicle will not start and had a diagnose perfo... See more


3.9

Great

TrustScore 4 out of 5

385 reviews

5-star
4-star
3-star
2-star
1-star

Advertisement
Rated 5 out of 5 stars

Stranded for 4 days : (

Being stranded for 4 days we were happy to see our technician Kyle come to our rescue. Arrived within 4 hours. Was very polite. Installed the truck's battery with no problem. The truck started up right away, yay! 1800Battery was worth the money. Thanks guys! : )

Date of experience: July 02, 2025

Rated 4 out of 5 stars

I have used 1-800-Battery a few times…

I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily, I was with her and she was able to come with me to wait until someone could come help us. The wait time (from 8 pm until the following afternoon at about 3:30) is the only negative. Ray was so friendly and helpful! He even called a friend/mechanic to ask a question bc the starter also had to be replaced so I had to have it towed! :$

Date of experience: June 29, 2025

Advertisement
Rated 5 out of 5 stars

Great transaction all around.

Placed an order for a new battery on Sunday. It was installed on Monday morning. The installer was great. He identified another mechanical issue and was able to take care of this as well.

Very satisfied!!

Date of experience: June 30, 2025

Advertisement
Rated 5 out of 5 stars

A+ Service

Our technician, Willie, was amazing. He was on time, very professional, and it was really hot out. He got it done in minimal time and my daughter was back on the road. I will use this service again.

Date of experience: June 26, 2025

Rated 1 out of 5 stars

Purchased a battery back in Feb 2024…

Purchased a battery back in Feb 2024 and it only lasted June 2025. They came out and replaced the battery as it was under warranty and within a week my vehicle will not start and had a diagnose performed on my vehicle and the battery need to be replaced. Called 1800Battery to let them know the issue and they said i no longer have warranty. I went and purchased a battery form a local store and come to find out they placed the incorrect battery on my vehicle. I cannot get a refund as I no longer have the battery in my hands utter rip off. I will no not recommend this place of business to anyone.

Date of experience: June 13, 2025

Advertisement
Rated 3 out of 5 stars

New battery was installed Saturday…

New battery was installed Saturday morning. Vehicle started. Tried to start vehicle at 6:00pm Saturday, but it was dead and would not start. Called and text 800-battery 7:00pm Saturday informing of no start. It is now 11:00am Sunday, and I am awaiting call back and followup appointment.

Date of experience: June 21, 2025

Rated 1 out of 5 stars

DONT ORDER YOUR BATTERY HERE

Ordered my battery at 12:15pm. Hours later someone called and said my eta was between 5-6 pm. Ok no problem because I don't start work until 7pm. Then around 5:45 driver calls me and can't find address...stood outside in the rain waiting cuz he said was on my street
...well he couldn't find me because 1800 battery gave him my street address in a whole other city! So I told him the proper address and eventually he made it here and had my battery installed around 7pm! Needless to say I was late to work and also written up. So on top of the ridiculous amount 1800 battery charges anyway, I lost wages at work and a blemish on my record. Long story short, don't make any plans and be prepared to be frustrated plus your pockets low if u plan on dealing with this company

Date of experience: June 19, 2025

Rated 5 out of 5 stars

Chris got it done!

Chris showed up a bit outside of the schedule but he got here he changed my battery in no time. He didn't leave a mess and made sure the car started and I was satisfied before he left

Date of experience: June 16, 2025

Advertisement
Rated 5 out of 5 stars

More than satisfied

We were first surprised to fine this type service available to us, and pleased we did. This was one of the easiest on-line services we've ever used. In less than 2 hours my wife's car had the correct battery installed and ready to go! The service tech was most pleasant and knowledgeable. We didn't even realize her battery was located under the passenger seat! Being retired seniors, this is a service we'll use again if and when needed.

Date of experience: June 16, 2025

Rated 5 out of 5 stars

A little outside the arrival window, but overall great!

A little outside the arrival window, but 2 hours after purchase is a lot to expect. Helpful technician. Brought it right into the garage. There were issues on my side, so I just installed myself at a later date. Tech had some diagnostic tools which helped.

Date of experience: June 13, 2025

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look