Ionic Industries Reviews 8

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Electronics Store
  2. Appliance Store
  3. Battery Store
  4. Electronic Spare Parts and Components Store
  5. Electronics Company

Information provided by various external sources

Click here to buy a replacement battery for your Braun Oral-B or Sonicare electric toothbrush. All sizes available. Worldwide shipping!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Great Service

Great Service, great product and great cause. Keeping perfectly good items out of landfills.

Date of experience: February 20, 2025

Advertisement
Rated 5 out of 5 stars

Perfect upgrade to an old Braun 3728.

Had an older Braun 3728 toothbrush and it wouldn't run for even two minutes to brush so it was either trash it, or get a new battery.

I found Ionic and I decided to purchase the upgraded FDK battery, the small battery was in the toothbrush originally. Took a bit of work to get it in there but with the tutorial that Ionic provides it was a slam dunk. Ordering process was painless and it was shipped to Canada faster than what I'd expected.

Hardest part of the swap was not trashing those fine copper wires at the base to the inductive charger. Used desoldering wick to clean off the old solder and the reassembly was pretty straight forward.

The new battery runs for about 11 days before the red light comes on to indicate it's time to charge.

I'd do it again in a heartbeat, I rather enjoy stuff like this and to throw the toothbrush away would have been such a waste.

Date of experience: October 28, 2024

Rated 5 out of 5 stars

Remarkable service.

Remarkable service.
I have a Waterpik toothbrush with oscillating head and it was not responding to the buttons correctly and sometimes would not start.
With nothing to lose I dismantled it - quite easy. Checked the batteries: 1.2V wich I thought should have been 2.4V.
Friday: e-mailed toothbrushbattery.com. They responded very quickly and confirmed battery fault.
Friday afternoon: ordered new battery.
Saturday morning: battery arrived (2nd class post, cost only 99p). Battery fitted and everything working perfectly.
A new unit would have cost £119!

Date of experience: April 19, 2024

Rated 5 out of 5 stars

My second Oral B toothbrush battery replacement success

Having previously successfully replaced the small battery in one of our Oral-B toothbrushes with the larger one, this second one was a little easier to do (practice makes perfect).
If you have a fine tipped soldering iron and a solder sucker, the fiddliest part of the job is de-soldering the fine wires (they tend to keep reattaching to the PCB contact). Some old leaded solder may make it a little easier to work with in order to lift them off the PCB contact. The video instructions on YouTube are fine, and guide you through all that you need - though some higher resolution pictures would be great.

Date of experience: April 06, 2024

Rated 5 out of 5 stars

Oral B 3766 toothbrush Battery replacement

I dismantled my Oral B 3766 toothbrush step by step using the toothbrushbattery.com related video. I used an 8mm dia rounded metal rod to remove the end cap as the charger base started to make cracking sounds, it came off easily then.
It is a fiddly job but I went slowly & carefully & it came apart fine. A solder sucker was a useful additional tool. I ordered the new battery which came quickly & again installed it step by step pausing the video at each step. I did snap a charging coil wire but found it as I had tested the charging before I fully assembled the toothbrush again, I soldered it back together. Altogether very happy with the product & technical information.

Date of experience: October 07, 2023

Advertisement
Rated 1 out of 5 stars

difficult to replace batteries and needs lots of tools

Replacing an oral b is quite an involved process so do not attempt it. It needs all sorts of tools and is quite fiddly. I am quite techy and like fixing things, but thi was beyond me. I would not advise attempting this. I think ionic industries/toothbrushbattery.com should make it clearer just how difficult the repair is.

Date of experience: February 28, 2021

Rated 4 out of 5 stars

Wonderfull Stuff

I ordered a battery here, reasonably priced, quick postal sending and works like a charm...I'm utterly happy really...so...highly recommended...

Date of experience: July 06, 2020

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look