Waste of space and I am trying to buy. Agent not calling for me to view, think I will try finding owner myself.

My AC stopped working on Saturday July 5, 2025 at 18:40 EST. I tried to contact somebody since then besides creating the WO# B14256694 right away. The third-party company you (Invitations Homes) sent, Central Systems AC (tech-vendor: Kiernan C. M.) arrived Monday July 7 in the afternoon (12:30). The tech realized, there are several things to do, including changing the compressor of the outside unit, which is the main problem. CSAS was aware of the situation in the house since we have two old dogs and one of them in precarious health condition. I was not home at the time, but I also have health problems including hypertension and respiratory condition under the supervision of my health ENT doctor. Now, like 3 years ago, Invitations Homes was unable to resolve the problem properly. Three years ago, we end up without AC in the midst of the summer for a full week, thanks to the inefficiency of IH office. I don’t know who to contact in an emergency like this, because you practice NO-TELEPHONE, NO-EMERGENCY, NO DIRECT CONTACT. Everything you have is a LOOP of NO CONTACT in the time of need. 
At 17:55 on Monday July 7, 2025 my house is still at 92degrees F. Kiernan from CSAC was kind enough to bring two small units of AC from a store, to palliate our suffering, but IH (I am a 11+ year old client) is still REVIEWING NEXT STEPS according to their text at 16:46 this Monday July 7, 2025. 
Where are you supervisors, Property Managers (you change them very often- another dark practice? -)  
Look, I pay my rent, I paid it for 11 years now. DO your job! I will have another miserable night with my family thanks to the inefficiency of the bureaucratic office you operate. 



Apartments.com only posts the good reviews of complexes. 

Not sure if this company is still working. 
I tried to schedule 3 appointments with them, 2 with their spanish (Ines Berge) and 1 with their french team (Jilani Boufersen) , and neither of them showed up to the meetings or replied to my emails.

They are scammers, i paid the 49,00 fee…and nothing happen, they continue talk to text and they are scamming 

Absolute scam of an app. Their reps will try to sell you their premium plans, I bought one with a RM who was supposed to make calls and arrange properties according to my requirement. She disappeared as soon as she was assigned, no response or replies for days. Then when you ask to escalate the matter they will say ok but again ignore you. They silently changed my RM and new one also didn't respond, i had to eventually get a broker myself and find a flat. No matter what you do, don't buy their premium plans, it's an absolute scam

This post is forbthe Village At Gracy Farms. Since answering the phone is a hassle, Let's just air out all of the dirty laundry....

First off I have lived at many Greystar properties, more on the luxurious side. I have never experienced the incompetence and lack of service from any other locations that I have lived at. If you're planning on moving here please know that there is no security gates that works. The office staff doesn't update you when they will start working.l or update you on anything. This has been going on for well over a year. Car burglaries are common thing at this property,  your Amazon packages come up missing, people firing off fireworks during the 4th on property. 

The trash bends are always over flowing in the mail station, yes the mail station that each office staff member walks by every morning. Let's not forget about the pest issue, this place has some damn big roaches.  The front office staff must be a team of millennial because no one really cares about this property nor do they answer the phone. You literally have to walk up to the office and speak too someone.  
As for the up keep of the property the trash areas are always over flowing for days at a time.  

My wife & I have a dogs. We're responsible dog owners, we clean up after our dogs. Here at this property there is alot of irresponsible dog owners because everyday and everywhere you go, you see dog s*** on the sidewalks and in the grass and nothing is being done about any of the above listed issues. 

We made a mistake moving to this Greystar property and me & my wife can't wait to move out these slums.

To whoever responds to these online reviews in the front office. Please don't make yourself or your corporation look anymore incompetence. 



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Best in Real Estate Rental Agency

Companies(584)

Recently reviewed companies

Storage24

exp.uk.com

Invitation Homes

quality.immo

Apartments.com

Masteos

Locayt

Housing.com

Greystar

Immo de France

Newest companies

Werenters

Revolutionct

Simplystudents

Gogopm

Arbio Group

Immium

smart-woningbeheer.com

Berlin99

Locallets

Locayt

Related categories

Apartment Building

Apartment Complex

Apartment Rental Agency

Appraiser

Condominium Complex

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