Overall, we had a good stay. The condo itself was comfortable. The air worked well and the beds were comfortable. We would stay again. 

The check-in was confusing, not only require the use of an app, but also requiring knowledge of how to access instructions within the app. A quick paragraph email to explain how to use. The app would've been appreciated. There is no ice. The ice machine in the freezer doesn't work and there are no ice trays. 

There is quite a bit of rust buildup. The oven burners, kitchen sink, some light fixtures, and the bathroom fixtures have rust buildup. Some of this would be easy to fix.

We stayed for six nights. It would've been nice to have four towels for two people. The second person was my child. There was no extra linens or pillows to put him on the couch. We had to borrow some from friends. We also had enough coffee and laundry soap for a couple of nights, but not six nights. Again, this would be an easy fix.

The pictures of the pool are very misleading. It is a nice pool, but the pictures don't match the pool. In addition, we were really excited to have a pool table, but there was no pool table. Again an easy fix to update the pictures to this facility. 

Happy to find Acuity, a strong company, great service so far - but have not had to submit a claim. My only concern is that we are on limited income now and after one year we had a substantial increase. On one hand, it ensures a company who is there if we need them, but ouch! I am not sure we will be able to stay here. 

My son and I loved living in our townhome on Brush Creek. It was so beautiful inside. Liz is a wonderful and supportive property manager. The maintenance crew are fast and responsive. I highly recommend the Brush Creek Townhomes. 

On Sunday, June 15, I lost my apartment key as some of my belongings were stolen and was locked out. I called the accommod8u to have the door unlocked and put in a request for a call back to get a new key issued (the company's decision for a call back for a new key). Since I didn’t have a key, I had to leave the door unlocked when I left the apartment. 

I never received a call back about the new key. When I returned on Friday, June 20, I found that the door was locked which seemed impossible as I don't have a key and had to leave it unlocked. 

It wasn’t until Monday, June 23 that I found out that accommod8u had changed the locks without notifying any of the tenants or providing new keys. They claim I requested the locks be changed, which is completely false, I only requested a new key for the existing lock. And I understand it is for safety reasons for a new lock, but no notice to changing the locks OR how to get new keys for ANY tenant is unprofessional. 

Now I’m being charged $75 for the service call (to have someone open the door for me), $350+ for the new locks and keys, and additional service fees, despite the fact that I was only locked out because the locks were changed without warning. 

This was an incredibly frustrating and costly experience caused by miscommunication and a lack of basic notice, and I’m sharing it to help future tenants understand to never rent with accommod8u. 


I've lived at Boardwalk, Soutgate Tower for nearly a year.  When we had a plumbing issue on the weekend I called emergency services.  A bright, cheery lady assured me I was no bother and they'd be here to fix it right away.  Within 10 minutes Mike came to my door.  He is very professional, friendly and extremely competent.  My issue was resolved beautifully.  Thanks Mike and Thank to the lady who took my call.
One of the main reasons we love it here is your warm, wonderful staff.

No phone number to call for help. Registered as a sitter, paid $25 fee, but cannot access website now. Submitted online contact support for and received no response. SCAM

From the wonderful kind and caring Amy, to Rod and his very intellectual and straight forward character… to Mr.Rob and his team helping my family and I TREMENDOUSLY in our situation. Rob is very transparent. He takes his time speaking to his clients, even as simple as a question that benefits him by nothing…
he has stayed at the office so late helping clients and their situations with all of his 15+ years of knowledge, intelligence, and compassion. 
I’m so busy with my schedule but needed to come on here to say something about this wonderful business man. 
Anyone that would ever waste time to leave him less than 5 stars has too much free time. 
I’ve dealt with him for a couple of months straight… and he even gave my family and I some relocation money out of his cut which helped us so much and even payed for my mother’s medication. 
His business is family owned, and very professional.. 
If you’re choosing anyone, choose them…
Not these BIG companies that could
care less how your life turns out.
Thank you so much LER Construction/Rob Amy & Rod! You guys make such a difference!

This is a horrible place to live. Horrible staff. Staff's treatment to tenants is the worst I’ve ever experienced. The property is getting old and outdated. There are thousands of roaches and water bugs throughout property units, and amenities.

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Companies(15)

Recently reviewed companies

Landing

Acuity Insurance

Renaissance Housing Communities

Accommod8u

Boardwalk

Luxuryhousesitting

LER Construction, LLC

m5250.com

Newest companies

Bastingsvastgoedbeheer

Quintain Living

Mainstreet Equity

Belvillage

Stark S.r.l.

Renaissance Housing Communities

Boardwalk

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m5250.com

Nioarchitecture

Related categories

Apartment Complex

Apartment Rental Agency

Appraiser

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Condominium Rental Agency

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