My husband and I stayed at a boutique hotel in Charleston last month and wanted that same pillow feel. This came as close as anything we’ve tried. We both sleep on our backs and wake up feeling rested.

I knew what I wanted. I knew the name of the product and he looked it up and he found it. He was very professional about it. I got it for a sale price. I was happy and he was happy great personality he had thank you.

It would not let me change the delivery address and there is no way to edit the order or any one to call.

I noticed immediately I would wake up with no hurting head or neck. And through the first week I was sleeping through the night and the reason was I wasn't in a wrestling match with my pillow, trying to  find a "cooler" spot! Thank you Jesus!!!!!! And when I wake to use restroom, it doesn't take me forever, now, to go back to sleep because of the above reasons! 

I can’t say enough good things about my Sleep Number bed! It has completely transformed the way I sleep. Being able to adjust the firmness to my exact preference—and even change it day to day—has made a huge difference in my comfort and rest. The dual settings are perfect for my partner and me, so we both wake up feeling refreshed and pain-free. It’s truly the best investment I’ve made for my sleep and overall well-being.

Bought a replacement pump for a very reasonable price. My chilicube is silent once more. 

There are pumps on amzn that claim to work but cost over $60. The one offered by the actual manufacturer is less than half the price, and easy to put in.

I don’t know if this is typical or not but My Wife bought me the sleep eight mattress pad, topper and hub as a birthday gift in 2022. It looked complicated to set up, so it took me about a year to pull it out of the box and put it on the bed. That was August 2023. The set up was not terrible but took about 45 minutes for everything to prime and for my app to connect etc. It was fantastic. The metrics looked correct and I would feel great when I’d see a 99/100 sleep score. I could see all the details of my REM sleep and deep sleep and light sleep. I used it pretty much all of the summer and a little into the fall and then left the house for six months. I came back the next summer and I had another terrific experience with it again only using it for the summer and into October. And then in 2025 I came back to use it in the summer and after about three weeks, I started getting sleep scores of 30 and 40. The mattress was telling me I only was getting like 2 to 3 hours of sleep at night and then I was falling asleep by 5 AM and getting up at 7 AM. This was absolute nonsense. So I contacted the company and they told me there was a bad sensor and then I would have to purchase a new mattress for it to work properly. I explained my situation and they told me it was out of warranty. I told him to look at my sleep history and I’d see it only actually been used for maybe 12 actual months. They put me on hold and told me the best they could do was offer me a discount but that it was not gonna be covered by warranty. So they gave me 50% off the mattress and 50% off a new hub. They told me I could continue to use the mattress for its temperature, but it would not workfor the metrics. Buyer beware. This product is very temperamental. It’s too expensive for them not to offer an extended warranty or give larger discounts when their own product breaks during less than normal use.

Was lied to about delivery time.  Was told that my purchase would be the next day, came next day NO delivery.  Called to find out where my delivery is.  Was now told 7-10 days.  I asked 3 times about next day delivery and was told 3 times yes.  I guess after purchase they do not give a shit.  The answer way delay was "We gave you a discount".   Money was not the issue the quick delivery date was most important.  

Great customer service and problem solving.  Informative interaction that met all expectations. 

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