Comfort Zone Sleep Gallery Reviews 139

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot give enough “stars” when we write about Pam Vaughn at your Oxnard location. We first purchased bedroom & den sleep furniture in 2013. When we’ve had to call for service/repair, she has been... See more

Company replied

Rated 5 out of 5 stars
Invited

Pam has been a delight to work with, providing printouts, showing creativity with a design for "hope chest" as well as for a piece 21" wide. Coupled with her creativity is the quality of the craft... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer service and friendliness is excellent!! Pam is a pleasure to do business with. The delivery was done in a very professional manner. We know we are getting good product and service when we... See more

Company replied

Rated 5 out of 5 stars
Invited

Professional job from beginning to end. Installation today was terrific and we are very satisfied with our new Murphy bed / desk combo. Great customer care all the way. Recommend them 100%. Upda... See more

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Children's Furniture Store
  6. Mattress Store

Information provided by various external sources

When a person spends a third of their life doing something, it seems logical that they be comfortable doing it... nothing could be truer than sleep! Restorative sleep is a key factor in our overall health and well-being. At Comfort Zone Sleep Gallery, we take sleep seriously. That is why we offer the most innovative sleep solution products available. Utilizing our 40 years of experience in the bedding and furniture industry we hand select our products with our customers lifestyle and comfort in mind. Whether looking for a new mattress, a space saving sleeper, a versatile platform bed, a wall bed or Murphy bed, or something from our kids & teen furniture line, Comfort Zone Sleep Gallery is your lifestyle shopping destination. Our friendly and knowledgeable staff receives ongoing product training as well as being informed on sleep health; they are ready to help you find the items that are right for you and your family. We view our clients as our greatest asset and strive to foster long term relationships and referrals based on our commitment to exceptional customer service. Please visit us at one of our three beautiful California showrooms. In Northern California, serving San Francisco, Fairfield and Oakland areas, from our charming & eclectic Berkeley showroom. In Southern California, serving San Luis Obispo and Santa Barbara counties from our historic old town Goleta location. Or our Oxnard Showroom conveniently located off the 101 at Vineyard serving Ventura, Camarillo, and Thousand Oaks. We look forward to seeing you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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1-star

Rated 5 out of 5 stars
Verified

Pam was very helpful

Pam was very helpful, friendly and professional. Our sleeper couch was delivered when promised by 2 movers who were on time and vey efficient.

Date of experience: May 29, 2025

Rated 5 out of 5 stars
Verified

Very helpful giving me what I needed.

Pam was great because she led me directly to the bed I needed and saved me a lot of time. Her friendly manner made me feel right at home. It is well worth buying locally, so I recommend this business to anyone who needs a bed.
I purchased an adjustable bed because I have to sleep on my back with my head elevated. The bed I got is really comfy.

Date of experience: April 24, 2025

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Reply from Comfort Zone Sleep Gallery

Mac, thank you so much for your kind words and recommendation. Be sure to let us know if you need anything, we are here for you.

Rated 5 out of 5 stars
Verified

Very helpful (and patient) staff

Very helpful (and patient) staff. Delivery was on time and done efficiently and well.

Date of experience: April 30, 2025

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Reply from Comfort Zone Sleep Gallery

Thank you, Julie for your kind words. We really appreciate your business.

Rated 5 out of 5 stars
Verified

Customer service and friendliness is…

Customer service and friendliness is excellent!!
Pam is a pleasure to do business with.
The delivery was done in a very professional manner.
We know we are getting good product and service when we shop at Comfort Zone.
Thank you Pam!!!!!!!!

Date of experience: April 29, 2025

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Reply from Comfort Zone Sleep Gallery

Thank you for your continued support, and kind words, we really appreciate you.

Rated 5 out of 5 stars
Verified

They know exactly what that are talking about, with regards to the size of your room.

Pam is the ladies name, and she is so seasoned, she knows exactly what’s fit your room. I wanted a queen and the measurements didn’t allow me to have that size, so l had a full size which allowed a night stand both sides. A perfect fit for my room. I am truly happy for her advice. She is the perfect person for that position

Date of experience: April 11, 2025

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Reply from Comfort Zone Sleep Gallery

Valerie, you have been such a joy to work with, and we really appreciate your kind words. Thank you so much!

Rated 5 out of 5 stars
Verified

Great Team Work, Great Customer Service!

Customer service was great! The staff works as a team. They did a good job of communicating with me. They kept me posted until my mattress topper arrived in Texas. Thank you!

Date of experience: April 05, 2025

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Reply from Comfort Zone Sleep Gallery

Thank you, Sandra for your kind words! We really appreciate your business.

Rated 5 out of 5 stars
Verified

Pam was amazingly helpful

Pam was amazingly helpful! When we need a king Murphy bed next year, I will be talking to Pam!! Thank you!!

Date of experience: November 14, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much Susan! We really appreciate your business, and we look forward to working with you again on your king size wall bed project.

Rated 5 out of 5 stars
Verified

I have been dealing with Pam at Comfort…

I have been dealing with Pam at Comfort Zone for about 3-years now. She is a great person of major knowledge about wallbeds, beds and mattresses. I bought a beautiful wall-bed and she handled the sale from the beginning to set-up. Then when I moved to Oregon she arranged the tear down and packing of my wall bed for the moving company to pickup. Once again, she sent me a beautiful email thanking me for being a loyal customer. I asked her if she knew anyone between Eugene to Springfield, Oregon for a setup of the wall-bed and she said let me try. Pam goes above and beyond to help you in anyway possible.

Date of experience: October 25, 2023

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Reply from Comfort Zone Sleep Gallery

Donna, thank you so much for your kind words. We really appreciate your loyalty to us here at Comfort Zone Sleep Gallery and again we thank you.

Rated 5 out of 5 stars
Verified

Great service

Great service, on time, very professional. We are very happy!

Date of experience: October 05, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much for your wonderful review! We are so happy that you are happy! Let us know if you need anything.

Rated 5 out of 5 stars
Verified

My only complaint is that the…

My only complaint is that the installers came late. I was given a time of 10-12. They arrived about 1215.

Date of experience: September 29, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you for the 5 star rating. We are so sorry that we were late on arrival as we strive to be as punctual as possible. That being said, we hope that you are enjoying your new Library wall bed. Thank you for choosing Comfort Zone for your furniture needs, we really appreciate your business. Feel free to reach out to us if you need anything or if you have any questions.

Rated 5 out of 5 stars
Verified

Very helpful and friendly service

Very helpful and friendly service. Installed a Murphy bed and it was great, installers were very efficient and professional.

Date of experience: September 20, 2023

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Reply from Comfort Zone Sleep Gallery

We are so happy that you are happy! Thank you for your support of us here at Comfort Zone Sleep Gallery.

Rated 5 out of 5 stars
Verified

Everyone in the store and the owner…

Everyone in the store and the owner were all very kind and friendly. Set up
Same day delivery. It was old school kind service with a smile.

Date of experience: August 19, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much for your kind words. We love old school here at Comfort Zone Sleep Gallery and we really appreciate your support!

Rated 5 out of 5 stars
Verified

Friendly service

Friendly service, knowledgeable I visited the store about 5 times before I made my purchase.

Date of experience: July 29, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much for your kind words.

Rated 5 out of 5 stars
Verified

Thank you!

Pam supported us by answering all of our multiple questions… She is extremely knowledgeable of all the products in the store and supported us every step of the way in our purchase! We love our new sleeper sofa, and the topper makes all the difference in the world! Thank you, Pam, and comfort zone!

Date of experience: July 07, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much for your kind words. We really appreciate your support of us here at Comfort Zone Sleep Gallery.

Rated 5 out of 5 stars
Verified

Great Customer Service

Pamela did such a great job assisting me with all my needs at a price I was happy with. Thank you again Pamela for assisting me and my family in our bedding needs. Will be a return customer!!

Date of experience: July 26, 2023

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Reply from Comfort Zone Sleep Gallery

Dallas, thank you for such a lovely review. We look forward to working with you again, see you soon.

Rated 5 out of 5 stars
Verified

Our bedroom set purchase from Comfort Zone

Our bedroom set purchase from Comfort Zone was an all-around great experience! From Joe and Pam to the delivery and set-up personnel, our contact with all of them was pleasant, professional, and now we are enjoying our beautiful bedroom set! Thank you all at Comfort Zone!

Date of experience: June 30, 2023

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Reply from Comfort Zone Sleep Gallery

Donna and David, we are so happy that you are loving that new bedroom set! Thank you so much for this wonderful review.

Rated 5 out of 5 stars
Verified

Friendly staff.

Staff was very friendly, helpful, and knowledgeable. The sofa bed we purchased is excellent.

Date of experience: July 01, 2023

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Reply from Comfort Zone Sleep Gallery

Thank you so much for your kind words and for your support of us here at Comfort Zone Sleep Gallery.

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