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Steve Smith was patient & kind with my 94 year old Mother as she shopped for a new mattress. I am in the market for a new living room sectional & will be coming back to see Steve. I also, will be r... See more
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Invited
Our salesman was very professional and knowledgeable. We described the couch we were looking for and he found it for us right away.(leather reclining loveseat). The delivery and set up was fast and ef... See more
Company replied
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Linda was kind. And respectful of our space. Meaning she didn’t continuously approach us during our time there. She was professional and knowledgeable. She didn't pressure us like a typical sa... See more
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It took a while for someone to come help us however I did arrive there pretty close to closing. Once I did get an associate to help he was very pleasant and straight to the point and gave me a great d... See more
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Company details
- #72 of 174 best companies in Furniture Store
- #11 of 42 best companies in Bedroom Furniture Store
- #2 of 9 best companies in Children's Furniture Store
- #24 of 84 best companies in Home Goods Store
- #16 of 37 best companies in Interior Designer
- #6 of 14 best companies in Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
7248 Morgan Road, 13090, Liverpool, United States
- 1.866.383.4484
- RFcare@raymourflanigan.com
- www.raymourflanigan.com
4.6
Excellent
59K reviews
Replied to 31% of negative reviews
Typically replies within 2 weeks
Invited
Jose was great to work with!
Date of experience: July 06, 2025
Invited
not delivered.
Date of experience: June 30, 2025
Invited
Nice store.
My first experience with Raymour and Flanigan was very good.
Date of experience: June 29, 2025
Invited
The salesman was knowledgeable about…
The salesman was knowledgeable about mattresses and was able to show us multiple mattresses to assist us with picking the best mattresses that fit our needs.
Date of experience: July 06, 2025
Invited
Our salesperson Randee Fisher was…
Our salesperson Randee Fisher was terrific!
Date of experience: July 06, 2025
Invited
Jen sales associate
Jen, our sales associate was fantastic to work with.
Date of experience: July 06, 2025
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Fanny was great to work with
Fanny was great to work with. She was very helpful, knowledgeable and friendly.
Date of experience: July 06, 2025
Invited
The sales associate
The sales associate, Dennis! He was extremely knowledgeable, professional, respectful, and most of all, very patient!
Date of experience: July 06, 2025
Terrible service and didn’t really check…
I bought a couch for 3,000 dollars and cushions already crush in to wood and you can hear wood crack in a couple of cushions. When delivered they did not connect the pieces as sectional. Called to complain about cushions sinking in and wood cracking they sent a person out and he took picture of couch and put hand on one cushion. So they said too bad can’t do anything. What kind of service is that. We bought furniture totaling 10,000 dollars for different rooms and this is service you get. They also had to come out to fix bedroom drawers as one didn’t open , one was crooked, and one stuck . They did fix that. Horrible service for couch.
Date of experience: June 20, 2025
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Our salesman Ray greeted us at the…
Our salesman Ray greeted us at the door. We knew we wanted to see a particular sleep sofa, and he showed it to us with a friendly pitch, but no pressure. And he got us a 10% discount. We bought on the spot!
Date of experience: July 06, 2025
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Found a nice mattress
Found a nice mattress, for a great price and it was delivered the next day
Date of experience: July 06, 2025
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Pleasant and competent staff
Pleasant and competent staff. A great experience!
Date of experience: July 06, 2025
Invited
Very pleased
The ease of navigation on the website, quick delivery options
Date of experience: July 06, 2025
Invited
Awesome experience
Our salesperson Stephen was above and beyond with customer service. My wife and I felt like he was friend from high school the way we spent a comfortable and fun time with making our purchase.
Date of experience: July 06, 2025
Invited
Very helpful
Date of experience: July 06, 2025
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Love this store
Love this store. Helpful salesman, Carl Edmunds, who helped me resolve my dilemna with space and gave me choices.
Date of experience: July 06, 2025
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Excellent experience
It was great. I had fun working with Kim and she understood what I was looking for and I selected couches and tabletop chairs that I am pleased with. I'm looking forward to my delivery.
Date of experience: July 05, 2025
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