Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn'... See more
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Just purchased a sofa at RC Willey. I’ll be honest. I didn’t have a great experience the last time I made a purchase here. I was pleasantly surprised at the different experience this time around. Jona... See more
Company replied
Went to the store, saw a couple options, went back home and measured the space. Went back online and ordered exactly what we wanted. The process was simple, then it was just delivered, they were on t... See more
Company replied
Delivery guys were professional and careful. They had to disassemble both the old and new refrigerators to get them through our doors. Never complained. I know it was inconvenient and time cons... See more
Company details
- #124 of 173 best companies in Furniture Store
- #15 of 18 best companies in Appliance Store
- #75 of 107 best companies in Electronics Store
- #11 of 13 best companies in Flooring Store
- #54 of 84 best companies in Home Goods Store
- #8 of 14 best companies in Mattress Store
Written by the company
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Written by the company

- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
Contact info
2301 S 300 W, 84115, Salt Lake City, United States
- (888) 584-5156
- reviews@rcwilley.com
- rcwilley.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Inventory off
Placed an online order. Went to pick the order up and they didn't have any in stock. We were told that the system showed two (2) in stock but that the warehouse manager couldn't find any. This wasn't a $10.00 item. If their inventory is that far off, they are losing money fast. Did an employee steal it? Are they really that bad at inventory control? Interesting. Anyway, we will be getting it from another vendor. Employees weren't even apologetic.
Date of experience: July 03, 2025
Excellent customer service
Excellent customer service, reasonable prices. The yearly in-home delivery fee is well worth it. RC Willey is now my goto place for furnishings
Date of experience: July 03, 2025
Robert Thomas was great
Robert Thomas was great! It was our second time going back to him for our home needs. Highly recommend the store and Mr. Thomas.
Date of experience: July 05, 2025
Great delivery and installation
The delivery and installation was done quickly and with zero mess. Excellent service!
Date of experience: July 05, 2025
The representative I talked to was very…
The representative I talked to was very helpful and nice. Great customer service!
Date of experience: July 03, 2025
Delivery guys were professional and…
Delivery guys were professional and careful. They had to disassemble both the old and new refrigerators to get them through our doors. Never complained. I know it was inconvenient and time consuming.
Buying online was easy.
Date of experience: July 04, 2025
Fast easy online ordering
Dishwasher went out. I needed a new one fast. I went online and found what I wanted. I ordered it and had it within two days.
Date of experience: July 02, 2025

Reply from RC Willey

Reply from RC Willey

Reply from RC Willey
Quality of the product was less than…
Quality of the product was less than expected.
Date of experience: June 30, 2025

Reply from RC Willey
Great Experience
Went to the store, saw a couple options, went back home and measured the space. Went back online and ordered exactly what we wanted. The process was simple, then it was just delivered, they were on time and professional! Would definitely shop at RC Willey again!
Date of experience: June 29, 2025

Reply from RC Willey
Great service and prices
Great service and prices. Prompt communication.
Date of experience: July 01, 2025

Reply from RC Willey
Just purchased a sofa at RC Willey
Just purchased a sofa at RC Willey. I’ll be honest. I didn’t have a great experience the last time I made a purchase here. I was pleasantly surprised at the different experience this time around. Jonathan was very helpful, kinda and didn’t pressure me in any way. I am very excited to get the sofa! I hope the delivery goes just as smoothly.
Date of experience: June 28, 2025

Reply from RC Willey
I really appreciate your customer…
I really appreciate your customer service, my experience with the store was awesome. Cherie was the employee that helped me and I’m grateful with his empathy, my english is not perfect so She was kind and patient
Date of experience: July 01, 2025

Reply from RC Willey
Worst run-around experience ever.
Worst run-around experience ever.
Date of experience: June 20, 2025

Reply from RC Willey
Eric Richardson
Eric Richardson, who helped us in the flooring department is the best. It's because of him we chose to go with RC Willey
Date of experience: April 25, 2025

Reply from RC Willey
Great service and very professional and…
Great service and very professional and polite employees 😃
Date of experience: July 01, 2025

Reply from RC Willey
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