Moss Envy: Natural & Organic Bedroom Reviews 50

Great customer service, quick delivery, Superior product, and decent prices… There’s nothing to lose when you shop at Moss Envy

Date of experience: June 12, 2025

Got it super quick and the quality is awesome. You can tell they really care about the environment and their customers

Date of experience: May 18, 2025

Absolutely love my new pieces! The quality is amazing, and you can really feel the natural materials. It’s cozy, stylish, and totally transforms my bedroom into a tranquil oasis! Highly recommend!

Date of experience: April 02, 2025

I placed an order, and then 2 days later they did a sale of the floor model I'd just bought. They let me cancel my order and get the floor model instead, which meant I could upgrade to a nicer mattress! The mattress ended up not fitting right on my frame, and Ryan has been so great trying to troubleshoot and help us come up with a solution.

Date of experience: May 29, 2025

The customer service was above and beyond expectations! Within 30 minutes of placing my order online I received a phone call from Ryan at Moss Envy letting me know my item was out of stock but would be in within a few days. He reassured me the order would ship immediately. I received my pillow (which I love) only 1-2 days later than originally estimated.

Date of experience: May 04, 2025

Had a great sleep after a long time. The mattress are super comfortable!!!

Date of experience: May 13, 2025

Ryan spent hours with my husband & me explaining the different mattress options & letting us lie on them. After almost 2 months, we are loving our Savvy Rest. My husband loves his firmest option & I love my next to the softest option. Based on our ages, this is likely our last mattress purchase. We're glad it will be easy to move AND isn't toxic to the environment.

Ryan also helped us choose a luxurious wool mattress topper, a wool comforter, & a kapok body pillow. We’re enjoying all our purchases from Moss Envy! We highly recommend this store!

Date of experience: January 10, 2025

The best place for organic bedroom stuff in the Twin Cities!

Date of experience: April 05, 2025

The staff was very helpful and knowledgeable about the brands and products they carry. They were happy to take their time to help us test and compare a variety of beds and toppers and they were respectful of (and didn’t try to push the boundaries of) the budget we came in with. The staff were thorough in educating us on the proper care for the wool mattress topper we purchased.

Some of the products they carry are expensive when compared to the current non-sustainable products on the market, but the materials used and quality of craftsmanship means they will last longer than cheaper, mass-produced products. They also carry products from an amazing MN wool mill who you can send your wool bedding products to be cleaned/refurbished (for a fee, of course). I love that they are working with vendors who support this type of sustainability and who make products that can be used for a lifetime with proper care.

Date of experience: March 23, 2025

Excellent and efficient process, from ordering to a speedy delivery of a pillow that has transformed my sleep quality! I couldn't be more satisfied. The side sleeper pillow is so comfortable and even supports my shoulders. Quality is superb, and even extends to the pillow cases! Thank you so much!! It also arrived just a few days after I ordered!

Date of experience: March 14, 2025

I needed help with a tricky exchange, And I got it done fast and easy and with free home delivery. And I ended up making an additional 14.00 on my card. It was a coincident that I made a bit of change out of the return, but the fast and efficient service was great, and fast.

Date of experience: March 06, 2025

The pillows I purchased are hands down the most comfortable ones I have ever owned. They had zero chemical smell and I used them right out of the packaging with no issue. But what puts it really over the top is the level of customer service provided. They let me try basically every pillow and mattress in the place, talked me through the differences, made helpful suggestions, and even told me to hold off a couple days in ordering because the pillows I wanted would be going on sale soon. Great communication throughout the ordering and shipping process as well. Super pleased!

Date of experience: February 16, 2025

I found Moss Envy on an online search looking for organic wool pillows. I called and spoke with Laura with a lot of questions. She was so helpful and knowledgeable. She was able to answer all of my questions and make very helpful suggestions. I placed my order online. The next day I needed to change my order from pickup to shipping. I called again, spoke with Laura and within less than an hour, she had my order boxed and shipped. I ended up ordering the natural wool pillows, the PLA pillow and the organic cotton pillow protectors. Everything is high quality, no odor, non-toxic and very comfortable. I am extremely satisfied with my purchase and the customer service I received. Definitely recommend!

Date of experience: January 16, 2025

Moss Envy is a dream. We love our new Harvest Green mattress and it feels even better knowing we are supporting a local business.

Date of experience: March 24, 2024

I love this store and their products. I am slowly trying to get my life to have more natural /organic fabrics and products in and around me.
It all started with hurting my back and looking for a bed that would help my back, but also not add to my aches and pains. This led me down the path of sleeping on Latex vs the terrible trend of memory foam. I have recently purchased a shredded latex pillow and I love it. I will be buying another one for myself. I want to purchase about 4 additional pillows for my kids. I want them to see why I can't stop talking about my bed and now my latex pillow. I sleep so much better and the fact that you can adjust the pillow is just amazing.

Date of experience: December 21, 2024

You went above and beyond on delivery!!! Thank you!!! Great product. Love it!

Date of experience: December 15, 2024

Great quality products, great customer service!

Date of experience: December 28, 2024

I love Moss Envy - they are all so very helpful, knowledgeable and wonderful people. We have purchased 2 toppers and a bed from them. Each experience has been great. They are passionate about green, clean living- their products are high quality.
I highly recommend them!
Sheree & Darrell Vincent

Date of experience: November 16, 2024

What made our experience great was the time and education Ryan gave us. As a result, we have wonderful new pillows and a new friend :-)

Date of experience: November 15, 2024

I placed an order on the weekend not expecting any answer as the store was closed, but... later that day I got a call asking about the order I placed because I mentioned that I needed it asap. For only 100.00 more they did get my order ready and shipped it out the next day instead of having to wait 2-3 weeks. This was the last day of their sale and busy processing orders. I did not visit the store, my daughter whom the bed was for just knew what she wanted, something organic. The person that did call me to confirm my order also helped with suggestions of what firmness to order and told me more about the company and products. It is easy to set up, 3 layers of latex and did not take much time at all. I would recommend this bed to anyone looking for comfort and organic without coils.

Date of experience: October 20, 2024