I noticed immediately I would wake up with no hurting head or neck. And through the first week I was sleeping through the night and the reason was I wasn't in a wrestling match with my pillow, trying... See more
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Fabulous return policy! Great customer service. Besides having to pay shipping for the return, it was a wonderful experience! Nuzzle was very helpful and responsive to emails and gave clear direction... See more
I was ready to send my pillow back because it wasn’t comfortable, then Joe was very helpful in giving me suggestions to make my pillow work for me. After trying his suggestion the pillow did work for... See more
DO NOT LOSE YOUR MONEY TO THIS COMPANY! I did not receive my order, that I placed back in 2023. I ordered two pillows and paid a substantial amount for shipping to Denmark. I've paid $124.66 for... See more
Company replied
Company details
- #30 of 42 best companies in Bedroom Furniture Store
- #20 of 30 best companies in Bedding Store
- #10 of 14 best companies in Mattress Store
Contact info
United States
- +1 (800) 301-4042
- support@getnuzzle.com
- getnuzzle.com
Replied to 66% of negative reviews
Typically replies within 1 month
Thank you Jesus for leading me to Nuzzle when there are so many pillows out there!
I noticed immediately I would wake up with no hurting head or neck. And through the first week I was sleeping through the night and the reason was I wasn't in a wrestling match with my pillow, trying to find a "cooler" spot! Thank you Jesus!!!!!! And when I wake to use restroom, it doesn't take me forever, now, to go back to sleep because of the above reasons!
Date of experience: June 10, 2025
The pillows are ok,still trying to…
The pillows are ok,still trying to decide if they are worth $84
Date of experience: July 05, 2025
They at very nice, but
They at very nice, well made pillows. Unfortunately, they didn’t work for me. Couldn’t get the support under my neck that I needed.
Date of experience: June 30, 2025
I had already purchased one pillow and…
I had already purchased one pillow and love it so much that I came back for one more and the cooling pillowcases. LOVE this pillow
Date of experience: July 03, 2025
Nothing Like the Description
This pillow’s not at all like it was advertised. No sign of any nano coil, and the cover feels rough and cheap. I’ve been sleeping on it for two weeks now, and I’m still waking up with a sore neck and occasional allergy issues.
Date of experience: June 24, 2025
They are very warm
They are very warm, former than expected and very heavy
Date of experience: July 03, 2025
Nuzzle customer Service
Joe was extremely help in answering all my questions and making everything crystal clear for me to make a deciision. I appreciated his quick responses.
Date of experience: July 03, 2025
Great product & return policy
Fabulous return policy! Great customer service. Besides having to pay shipping for the return, it was a wonderful experience! Nuzzle was very helpful and responsive to emails and gave clear directions about the process. They were timely and considerate. Thank you, nuzzle! Btw, I did keep 2 pillows of the 4 I ordered- fantastic product! I no longer wake with headaches!!
Date of experience: July 03, 2025
Their customer service is OUTSTANDING
Their customer service is OUTSTANDING, they stand behind very word they say & Yes, the pillows they offer are awesome
Date of experience: July 03, 2025
Using all layers in the Nuzzle for a…
Using all layers in the Nuzzle for a better 💤 sleep. I have a neck injury, and this gives me support. I've been waking up with no aches and better sleep. I'm a side & back sleeper. I have been using the Nuzzle now for about a month. Thank you 🙏
Date of experience: July 02, 2025
Sweet dreams
I used to wake up with a headache every morning. Now I am sleeping better and wake up with no headache or neck pain. Thanks so much
Date of experience: June 16, 2025
Good price and quick delivery
Date of experience: July 01, 2025
Pillow Not Relieving Neck Pain
I'm not finding much relief using the Nuzzle pillow. I still feel neck stiffness/ discomfort. I must get to my Chiropractor. Maybe then, the pillow will serve its purpose. Right now, due to a recent surgery, I cannot get to my Chiro.
Date of experience: June 30, 2025
Neck comfort.
Date of experience: June 19, 2025
Charlene at Nuzzle was super quick to…
Charlene at Nuzzle was super quick to respond to my questions and the product is FANTASTIC!!
Date of experience: June 30, 2025
I have had these for a few weeks
I have had these for a few weeks. Haven’t really had time to get used to them. I’m disappointed in the pillow cases. Very flimsy after wash, not soft, flimsy. Overpriced
Date of experience: June 30, 2025
Very comfortable pillow
Very comfortable pillow! Best I have ever had! Have struggled to find the perfect pillow for me for many years. Nuzzle is the best pillow! Highly recommend it!
Date of experience: June 13, 2025
Just a great pillow
Just a great pillow. I've been resting longer and better. Thanks when I get seen how they were packed I thought this is a rip off lol. But how did all that pillow pop up. It was awesome
Date of experience: June 11, 2025
Better nights sleep
Pillow was as described. The additional layers were great as I am able to adjust the density. My neck pain at night has improved!
Date of experience: June 26, 2025
I love the comfort from these pillows
I love the comfort from these pillows. I used to wake up with stiff necks a lot. Not since I started using these Nuzzle Pillows. There's just something about them that makes them the greatest.
Date of experience: June 29, 2025
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