Had an issue with the VPN stopping messages being sent via facebook's messenger app. They replied with a simple step-by-step instruction of what to do, issue resolved immediately. 

The customer service is great and helpful, but it would be nice to get an unlimited data package. 200 gigs is not enough when you have 3 kids. 

On July 5th our neighbor contacted us at about 6:30pm to ask if we had internet.  We weren't home at the time and they had just gotten home, so we don't know when it went out.  The main problem was we couldn't call Customer Service to find out what was going on because it was after hours.  The online chat wasn't any help either. We had no internet until about 11am on July 6th. No reason was sent to anyone what happened.  Are we getting any kind of credit on our bill? 

Very asome,I like how easy it was to transfer my old cellphone
to the new one 


Most unprofessional, inept, deceitful company out there.  Our internet went out early Saturday morning, couldn't get any answers as to what was happening  or when it would be fixed.  Then by mid afternoon they said that it would be fixed by 11:05pm that evening.  Woke up Sunday morning and still no wifi(our entire house is on wifi, tv's, computers, voice commands etc.) There was no update.  I called them up, only to get through a call center in India. The poor guy had no idea what was going on or have any sort of explanation. He hung up on me, maybe accidentally, I don't know.  Never bothered to call back, although he had taken my phone number at the beginning of the call 'just incase we lose connection'.  Well, that didn't happen.  Shortly afterwards, received an update that it would be fixed in a couple of hours.  That never happened.  Shortly thereafter we were given another time, saying by 2:13pm Sunday.  That didn't happen.  By 3:30pm we received another alert saying it will PROBABLy be fixed by 3:15 on Monday!  We cancelled our subscription, went over to Xfinity on a Sunday and after an hour were watching tv and attending to our emails etc.  Bottom line, they do not work weekends, had no intention of fixing anything nor providing any explanation!  Who even knows if they would have fixed in on Monday late afternoon.  Deceitful, unprofessional, inept company.  BTW- Xfinity has the better pricing.  Stay away from this company.

Working perfectly on GNU/Linux - KDE Plasma 6

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