Banner for Ultahost

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Most reviewers were somewhat happy with their experience overall. People appreciate the fast and precise customer support, with staff often going the extra mile to resolve issues. Some consumers highlight the helpfulness of the support team in setting up their sites and solving problems quickly. A few reviewers are satisfied with the VPS hosting, citing the reliability and speed of the servers. However, some consumers express concerns about refunds, noting difficulties in obtaining them even when services were not as advertised. Others mention misleading advertising regarding server locations and available services. Some reviewers report issues with the service, such as downtime and slow server speeds. A few customers also feel that they should have more control over server options.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Edie Mallin Took his time to help me out a lot with setting my site up and getting everything ready and even though it was a long process Edie got it done to a high standard. I would recommend and... See more

Company replied

Rated 5 out of 5 stars
Verified

From the first moment, the support team proved to be outstanding — not only fast and efficient, but also genuinely kind and respectful. They handled my issue with professionalism and care, and w... See more

Company replied

Rated 1 out of 5 stars
Verified

very bad serivce on payments and undrestanding he not giving me ru domain from 2month support say i should give ru passport number why u dont say that before u take my 35dollar also i do payment w... See more

Company replied

Rated 5 out of 5 stars
Verified

Reliable, Fast, and Surprisingly Affordable – UltraHost Delivers As a freelancer constantly juggling multiple projects, I needed a hosting provider that wouldn't add to my stress. UltraHost... See more


Company details

  1. #70 of 73 best companies in Web Hosting Company
  2. #24 of 25 best companies in DNS Provider
  3. #50 of 54 best companies in e-Commerce Solution Provider
  4. #55 of 56 best companies in Internet Service Provider
  5. #291 of 315 best companies in Software Company

Written by the company

At Ultahost, we empower individuals and businesses with reliable, high-performance hosting solutions designed to drive success online. With a focus on speed, security, and simplicity, we offer a wide range of services, including shared hosting, VPS, dedicated servers, and cloud solutions tailored to meet diverse needs. Our commitment to excellence extends beyond technology. We pride ourselves on providing 24/7 customer support, a user-friendly platform, and cost-effective packages that cater to businesses of all sizes. Whether you're a startup, an e-commerce store, or a large enterprise, Ultahost ensures your online presence is fast, secure, and always accessible.

What Does the Ultahost Guarantee Include?

Written by the company

30-Day Money-Back Guarantee
We believe in earning your trust. If you're not 100% satisfied with our hosting services within the first 30 days, we’ll refund your money—no questions asked.
Data Security Promise
Your data is safe with us. We guarantee regular backups, advanced encryption, and top-notch security measures to protect your digital assets.

The Ultahost Guarantee – Your Satisfaction, Our Priority

99.9% Uptime Assurance and 24/7 Expert Support

We guarantee your website stays online and accessible with a 99.9% uptime commitment. Our advanced server infrastructure and proactive monitoring ensure minimal disruptions to your business. Your success matters to us. That’s why our skilled support team is available around the clock, ensuring any issues are resolved quickly and efficiently.

Contact info

Hosting Flash Sale

Get 40% OFF all hosting services for a limited time!

3.3

Average

TrustScore 3.5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Reliable

Reliable, Fast, and Surprisingly Affordable – UltraHost Delivers

As a freelancer constantly juggling multiple projects, I needed a hosting provider that wouldn't add to my stress. UltraHost exceeded my expectations. From the moment I signed up, everything was seamless—quick setup, intuitive dashboard, and lightning-fast performance.

What really impressed me was the customer support—available 24/7, polite, and technically sharp. I had a DNS issue at 2 AM, and within 10 minutes, it was resolved without the usual back-and-forth.

The pricing is very competitive, especially considering the performance and uptime. No hidden fees, no gimmicks—just solid infrastructure and honest service.

If you're looking for hosting that combines speed, stability, and support without draining your wallet, UltraHost is worth every cent.

Highly recommended.

Date of experience: July 04, 2025

Rated 1 out of 5 stars
Verified

Purchased a na ark server

Purchased a na ark server. I Got a message back from support that they don’t have anymore NA server. Why was it available to purchase in the first place. Waste of time.

Date of experience: July 02, 2025

Ultahost logo

Reply from Ultahost

Dear Client,

Thank you for sharing your feedback. We truly understand your frustration. In some cases, due to high demand, certain server locations may temporarily run out of stock before our system updates availability in real time.

We sincerely apologize for the inconvenience caused. Our team is working to improve this process to prevent such situations in the future.

If you'd like, we can assist you with available alternatives or process a refund for this order.

Best regards,
Ultahost Team

Rated 2 out of 5 stars
Verified

Although the website specifications…You should pay attention to the public IP address option when signing a contract.

Although the website specifications stated "Free Dedicated IP: One IPv4," it was actually assigned a local IPv4 address. Please note that you will need to purchase additional global IP addresses.

Date of experience: July 02, 2025

Ultahost logo

Reply from Ultahost

Dear Client,

Thank you for your feedback. We understand your concern regarding the IP address. Our plans include one dedicated IPv4 address; however, in some cases, depending on the server type or location, an internal IP may also be assigned for network management purposes.

If you require a specific public/global IPv4 address, please feel free to reach out to our support team, and we will gladly assist you with the available options.

We appreciate your understanding and are here to help.

Best regards,
Ultahost Team

Rated 4 out of 5 stars
Verified

As a digital marketer

As a digital marketer
The company is doing well

Date of experience: July 02, 2025

Ultahost logo

Reply from Ultahost

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 5 out of 5 stars
Verified

Very happy with UltaHost

Very quick response if you have any problems, price absolutely right and server runs without any problems absolutely recommended

Date of experience: July 02, 2025

Ultahost logo

Reply from Ultahost

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 1 out of 5 stars
Verified

Sold me services they never had stock…

Sold me services they never had stock on, withheld my Refund.

Pick anyone else.

Date of experience: July 01, 2025

Ultahost logo

Reply from Ultahost

Dear Client,

Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. Please note that certain services may experience limited availability due to high demand. We always aim to update stock availability as accurately as possible.

Regarding refunds, we process them according to our terms and policies. If you believe your case qualifies, please reach out to our support team, and we’ll be happy to review it for you.

Best regards,
**Ultahost Team**

Rated 5 out of 5 stars
Verified

Support

Support is quick and professional

Date of experience: July 01, 2025

Ultahost logo

Reply from Ultahost

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 5 out of 5 stars
Verified

The best

The best
The Beast provider

Date of experience: June 29, 2025

Ultahost logo

Reply from Ultahost

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 4 out of 5 stars
Verified

Very happy

So far, great server, fast cheap and customer support is fast and precise.

Date of experience: June 13, 2025

Ultahost logo

Reply from Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 1 out of 5 stars
Verified

Problem is not resolved yet

Date of experience: June 11, 2025

Ultahost logo

Reply from Ultahost

Dear customer,

Thank you for your message. We're sorry to hear the issue is still unresolved.

Please share your ticket ID or any related reference so we can immediately follow up with our support team and make sure your concern is addressed as quickly as possible.

Best regards,
Ultahost Team

Rated 5 out of 5 stars
Verified

I love the great service and…

I love the great service and customercare experience I got using Ultahost.

Date of experience: June 10, 2025

Ultahost logo

Reply from Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 5 out of 5 stars

Edie Mallin Took his time to help me…

Edie Mallin Took his time to help me out a lot with setting my site up and getting everything ready and even though it was a long process Edie got it done to a high standard.

I would recommend and ask for Edie Mallin if you need any help with setting up.

Date of experience: June 18, 2025

Ultahost logo

Reply from Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 1 out of 5 stars
Verified

I made 3 sales as an affiliate but not…

I made 3 sales as an affiliate but not even paid a single payment on impact network. Worst affiliate program, I never recommend anyone to put there efforts to promote them. Also, the hosting sucks.

Date of experience: June 09, 2025

Ultahost logo

Reply from Ultahost

Dear customer,

Thank you for sharing your experience. We’re sorry to hear that you have not received your affiliate payments yet. Please provide us with your affiliate account details so we can investigate this matter and ensure proper resolution.

We also appreciate your feedback regarding our hosting service and are continuously working to improve.

Best regards,
Ultahost Team

Rated 5 out of 5 stars
Verified

Excellent service and support

Excellent service and support! Thank you for everything!

Date of experience: June 14, 2025

Ultahost logo

Reply from Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

Rated 1 out of 5 stars
Verified

Bad works on his VPS and not solved

Bad works on his VPS and not solved. I pay 25.50$ for unworking month.

Date of experience: June 14, 2025

Ultahost logo

Reply from Ultahost

Dear customer,

We’re sorry to hear that your VPS did not meet your expectations. We understand how frustrating it is to pay for a service that isn’t working properly.

Please provide us with more details about the issues you are experiencing so our support team can assist you in resolving them as soon as possible.

Thank you for your patience.

Best regards,
UltaHost Team

Rated 1 out of 5 stars
Verified

My query was closed yet I still havent…

My query was closed yet I still havent got the help

Date of experience: June 13, 2025

Ultahost logo

Reply from Ultahost

Dear customer,

We apologize for the inconvenience caused by the premature closure of your query. Your satisfaction is important to us, and we want to ensure your issue is fully resolved.

Please reopen the ticket or provide us with the ticket number so we can review your case and assist you promptly.

Thank you for your patience and understanding.

Best regards,
UltaHost Team

Rated 5 out of 5 stars
Verified

nice and reactive

nice and reactive

Date of experience: June 06, 2025

Ultahost logo

Reply from Ultahost

Dear client,

Thank you so much for your kind words and positive feedback! 🌟 We're thrilled to hear that you had a great experience with UltaHost. Your support means the world to us and motivates our team to keep delivering the best service possible.

If you ever need any assistance, feel free to reach out. We're always here to help! 🚀

Best regards,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look