Great cleaning device! Sparkly clean after first use!

got my flipper, perfect fit, perfect color match, best customer service, thanks for returning my smile back to normal!! :)

I usually do not have much hope in these type of products because they never ever work for me, but I decided to go ahead and give this one a try. I honestly am so happy that I took a chance because it actually works and it isn't painful either. On a pain level scale of 1 - 10 ( in the most sensitive areas and on the highest setting) maybe a 2 at most. I love my Air 10!

I made a purchase on July 10th, and I canceled it that same day because I found the same service at half price from another company. They said it would take 10 days to refund me, and a month later I haven't received the money. They don't have an established customer service team. Be careful with your money.

I was not treated due to periodontal issues. I canceled my Wally account once I found out all they do is general clean ( mind you they don't clean teeth well ) and just whitening. They continued to charge me $29 a month since the cancelation. I called again and there weas no response.  This was the second time I had to make a dispute with my bank. 

Easy to charge, without annoying cables. 
Intuitive and quick to use .

The process started well, aligners arrived fairly swiftly and the process produced good results which i was happy with. Then the problems arose when I ordered some more retainers. After an extraordinarily long wait, and after numerous promises they would arrive my patience wore thin after a 2 month wait so I asked for a refund via my credit card company. Then the diabolical "customer service" began. A vile unnamed representative called me (nothing ever done in writing with them) to threaten me with court action if I didn't reverse this. Apartently my rights as a consumer don't matter. After a thoroughly unpleasant call with the obnoxious staff member he stated I could keep the retainers as a goodwill gesture (never wanted this scenario as I was happy to pay, I just wanted my product within a reasonable time frame). Today they have decided to charge my card again so clearly their goodwill has run out, and this is THREE MONTHS after this event. The constant lies concerning delivery dates and the aggressive and intimidating phone calls will probably be the worst service I will ever receive. Tread with caution if you use this company!

The customer service while they attempted to assist does not seem as if they are truly connected to the company. 

I simply reordered a second version of the first which was perfect! The thickest grind proof nightguard which fit like a glove! No complaints! However I accidently dropped it and it being clear stepped on it while looking for it, hence needing a new one. 

What I received was a very thick *sports guard, so thick I couldn’t close my mouth! Different material, different fit, not workable.

So they sent me a second try which was the correct material but did not fit my bite at all. (Why’d I go through making a template?)

Third try and though the correct material, it was so painfully tight I got migraines. Took both hands and a lot of force to get it off my teeth.

Fourth try- mind you after I asked you to simply forget it- was not trimmed and over lapped on to my gums, roof of my mouth and under my tounge. So much that it cut under my tounge and roof of my mouth. I used my drummel to shave it down considerably. Too much work from a company I know did it correctly… once. 

 I do not know what happened from the first attempt, which was perfect. Seems like everyone got fired and a new staff was attempting to use the old staffs formula. 
Too much work and trouble. I will try a different company. Good luck! 

Easy, simple guided instructions! Dr. A was very helpful and friendly!

Dear friends today I like to share you more experiences with Pro Claim Team with me I was with them form 2pm to get my XRAY and MRI report which my hospital Alexandra send to them because my Xray & MRI been paid by MIB department well ,
All the time miss kelly trying to find out where is my Xray & MRI Reports are after many calls the Miss Kelly mam says I have the reports with me and I need the permission from MIB to give as the permission to send you those documents well I called MIB to help me and allow them to send those documents and reports but they says we have nothing to get a call or email form PRO Claims department well I keep calling them and after all days ends today they keep saying MBI tell as then we Send you the report 4.30pm they close and I never get those reports to booked a private doctor for myself life is hard and very hard when like Pro claims company doesn’t understand patients is suffering to much pain in there life but I keep move on with this all I never ever recommend anyone to deal with them because they are not professional people to go on it ,
I m very very disappointed of there behaviour of service which I get them form there team , 
Now I stay away from them ever ,

My feelings & pains are so much which Pro claim never understand,
If anyone need proof of calls which I also recorded with me ,
Available anytime 

Hasan 

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