I usually do not have much hope in these type of products because they never ever work for me, but I decided to go ahead and give this one a try. I honestly am so happy that I took a chance because it actually works and it isn't painful either. On a pain level scale of 1 - 10 ( in the most sensitive areas and on the highest setting) maybe a 2 at most. I love my Air 10!

I made a purchase on July 10th, and I canceled it that same day because I found the same service at half price from another company. They said it would take 10 days to refund me, and a month later I haven't received the money. They don't have an established customer service team. Be careful with your money.

Purchased a sonic pro machine and it works really well to clean my retainers which i clean regularly. Recommend the product. 

I was not treated due to periodontal issues. I canceled my Wally account once I found out all they do is general clean ( mind you they don't clean teeth well ) and just whitening. They continued to charge me $29 a month since the cancelation. I called again and there weas no response.  This was the second time I had to make a dispute with my bank. 

Easy to charge, without annoying cables. 
Intuitive and quick to use .

I started this about 6 months ago and just finished my treatment recently. Everything worked really well and the final result is actually better than what I hoped for. I had a couple teeth at the front that stuck out a bit and they’re now totally in line. Friends and even family noticed without me saying anything which was a first for me.

I also wanna mention how helpful the team has been. I used the live chat maybe 6 or 7 times during the process and every time they got back to me fast and were actually helpful, not just generic bot answers. At one point I had to delay my next step due to travel and they adjusted the schedule no problem. It’s been a smooth ride and I’ve already told two people at work about it.

The customer service while they attempted to assist does not seem as if they are truly connected to the company. 

I simply reordered a second version of the first which was perfect! The thickest grind proof nightguard which fit like a glove! No complaints! However I accidently dropped it and it being clear stepped on it while looking for it, hence needing a new one. 

What I received was a very thick *sports guard, so thick I couldn’t close my mouth! Different material, different fit, not workable.

So they sent me a second try which was the correct material but did not fit my bite at all. (Why’d I go through making a template?)

Third try and though the correct material, it was so painfully tight I got migraines. Took both hands and a lot of force to get it off my teeth.

Fourth try- mind you after I asked you to simply forget it- was not trimmed and over lapped on to my gums, roof of my mouth and under my tounge. So much that it cut under my tounge and roof of my mouth. I used my drummel to shave it down considerably. Too much work from a company I know did it correctly… once. 

 I do not know what happened from the first attempt, which was perfect. Seems like everyone got fired and a new staff was attempting to use the old staffs formula. 
Too much work and trouble. I will try a different company. Good luck! 

Charging for impressions kit $50 when I needed to cancel because of me being out of work another $25 for cancellation fee why do I have to pay a cancellation fee? They said my impression were not viable have to pay for another kit

Easy, simple guided instructions! Dr. A was very helpful and friendly!

Dear friends today I like to share you more experiences with Pro Claim Team with me I was with them form 2pm to get my XRAY and MRI report which my hospital Alexandra send to them because my Xray & MRI been paid by MIB department well ,
All the time miss kelly trying to find out where is my Xray & MRI Reports are after many calls the Miss Kelly mam says I have the reports with me and I need the permission from MIB to give as the permission to send you those documents well I called MIB to help me and allow them to send those documents and reports but they says we have nothing to get a call or email form PRO Claims department well I keep calling them and after all days ends today they keep saying MBI tell as then we Send you the report 4.30pm they close and I never get those reports to booked a private doctor for myself life is hard and very hard when like Pro claims company doesn’t understand patients is suffering to much pain in there life but I keep move on with this all I never ever recommend anyone to deal with them because they are not professional people to go on it ,
I m very very disappointed of there behaviour of service which I get them form there team , 
Now I stay away from them ever ,

My feelings & pains are so much which Pro claim never understand,
If anyone need proof of calls which I also recorded with me ,
Available anytime 

Hasan 

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