smileie.com Reviews 730

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

Dr. Arooj was very helpful, friendly, and professional during this process. She had a solid technique that helped me get my molds done in a smooth way. Highly recommended!

Rated 5 out of 5 stars

I have been wearing my aligners now for over a year. My choice. I wanted to wear each phase longer. So far my experience has been great. The Smilie advisor who was helping me is Brett Arndt and he's... See more

Rated 5 out of 5 stars
Verified

My experience with Smilie has been fantastic right from the beginning. I’ve had help throughout the molding process, which I found a bit difficult. My Smilie rep, Brett, set me up with a professional... See more

Company replied

Rated 5 out of 5 stars
Verified

I just finished doing my impressions with Smileie. I was given the option to do it over a virtual appt which was so helpful! Excited to get my aligners soon!


Company details

  1. #1 of 9 best companies in Cosmetic Dentist

Written by the company

Direct to consumer clear aligners and teeth whitening.


Contact info

4.9

Excellent

TrustScore 5 out of 5

730 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Smile’s Dr. Arooj is great!

Dr. Arooj was very helpful, friendly, and professional during this process. She had a solid technique that helped me get my molds done in a smooth way. Highly recommended!

Date of experience: July 04, 2025

Rated 5 out of 5 stars

I got my smile back

I have been wearing my aligners now for over a year. My choice. I wanted to wear each phase longer. So far my experience has been great. The Smilie advisor who was helping me is Brett Arndt and he's really been awesome. And I must say patient with me. I've shared my experience with a lot of people who are interested in purchasing this since they see the results I have been getting. It's definitely worth doing. I feel a lot more confident in my smile. Mind you, I had a great smile anyway, but now I just feel like I got my sexy back! Ladies, you'll know what I mean by that comment.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Super helpful

Super helpful! Walked me thru the whole impression process step by step.
Approved before they are mailed off.

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

Great so far

Great so far! Needed help with the molds. The consultation made it easy. I had to get a larger tray but the doctor set that up and made it seamless.

Date of experience: June 28, 2025

Rated 5 out of 5 stars
Verified

Amazing customer service

Amazing customer service. Every interaction with their team, from initial contact with my smile specialist Brett to the incredibly helpful impression assistance I received from Dr. Jawad, has been nothing but good (and very patient) vibes.

Date of experience: June 26, 2025

Rated 5 out of 5 stars
Verified

Thank goodness!

It was necessary for me to work with Dr. Sabtain to get my molds done correctly. She was so helpful and kind and we completed them each on the first try!

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

Dr Arooj is Amazing!

Dr Arooj was amazing! She walked me through the impression process with ease and clarity. I wish I would have had a video of her demonstration when I did them the first time - she made it so much easier!

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

Exceptional customer service

Dr. Sibtain helped my son make great impressions for his aligners. She was pleasant to work with, patient, and professional. The customer service we have received thus far from Smileie has been top-notch.

Date of experience: June 18, 2025

Rated 5 out of 5 stars
Verified

Just getting started

I'm just getting started with the process, however the customer service and attention has been remarkable.

Date of experience: June 17, 2025

Rated 4 out of 5 stars
Verified

Teeth impressions

Today, I was able to have professional help from Dr. Arooj to get my impressions. This was my second attempt as the first set sent out may have been too small. Beyond that setback, Dr. Arooj was extremely helpful and patient in her guidance during the impression process. I am now awaiting next steps. The communication has been timely and very efficient thus far.

Date of experience: June 17, 2025

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Reply from smileie.com

Thank you for your kind feedback! We're glad Dr. Arooj could assist you and that everything went smoothly this time. We appreciate your patience and look forward to your next steps!

Rated 5 out of 5 stars
Verified

Helpful and nice assistance

Got help from Dr Arooj using the teeth impression kit. She was super nice and helpful.

Date of experience: June 16, 2025

smileie.com logo

Reply from smileie.com

Thank you for your feedback! We're happy to hear Dr. Arooj was helpful and made the process smooth for you. 😊

Rated 5 out of 5 stars
Verified

Meet with the Doctors! They truly help!

Dr. Arooj was fantastic to work with and made the process easy!

Date of experience: June 16, 2025

smileie.com logo

Reply from smileie.com

Thank you for the great review! We're thrilled Dr. Arooj made your experience easy and comfortable.

Rated 5 out of 5 stars
Verified

Dentist was very helpful and patient…

Dentist was very helpful and patient with assisting me to make the dental molds.

She was also personable and genuinely interested in my dental health.

Date of experience: June 13, 2025

smileie.com logo

Reply from smileie.com

Thank you for the kind words! We're glad our dentist made you feel comfortable and cared for throughout the process. 😊

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