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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product's quality and effectiveness, noting significant hair reduction and smoother skin after consistent use. People appreciate the convenience of at-home treatments, finding it a cost-effective alternative to salon visits. The device's ease of use and painless operation, especially the cooling feature, are frequently praised, making the hair removal process comfortable even for those with sensitive skin. Consumers also highlight the exceptional customer service and the company's commitment to standing behind their product. Many reviewers express strong recommendations, emphasizing the device's ability to deliver noticeable results and improve overall user experience. The technology and design receive positive feedback, with users noting its sleekness and efficiency in achieving desired outcomes.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I usually do not have much hope in these type of products because they never ever work for me, but I decided to go ahead and give this one a try. I honestly am so happy that I took a chance because it... See more

Rated 4 out of 5 stars
Invited

After a year of use, I can say this is an excellent product. My hair is not 100% gone (at least not yet), but the remaining hair falls into one of two categories: 1.) it's so fine and blond it bare... See more

Rated 3 out of 5 stars
Invited

I use the UlikeX three times a week. The glasses that came with with it broke pretty quickly. They just snapped in the middle. Disappointing considering the price of the package. The sensor is n... See more

Company replied

Rated 5 out of 5 stars
Invited

I have one of the original ulike devices that covers less surface area therefore I cannot attest to the newer edition. If the newer edition works as good as it says it does then I imagine it’s great.... See more


Company details

  1. #4 of 4 best companies in Hair Removal Service
  2. #6 of 9 best companies in Cosmetic Dentist

Written by the company

About Ulike Founded in 2013, Ulike is one of the leading providers of home beauty devices, selling over 4 million units in 17 countries worldwide. We are determined to solve the hair removal problems of women worldwide. We believe everyone should be able to remove their unwanted body hair wherever and whenever they want. This is why we've developed portable, professional, and pain-free laser hair removal devices designed to give you a salon-grade experience in the comfort of your home (or hotel room!). R&D is at the core of who we are, and we invest at least 30% of our yearly profits into developing hair removal technology. For example, our latest innovative Sapphire Ice-Cooling patent technology is a triple temperature control cooling system designed to significantly remove pain reduce common side effects. Our handsets guarantee results in only 4-6 weeks, as opposed to the 8-week industry standard making Ulike a safe, convenient, and efficient hair removal choice. Our Vision Ulike aims to solve the problems during and after the hair removal process so that our customers can complete their hair removal in their own homes and not just in the beauty salons while lowering the overall cost. Want to know more? Feel free to contact us at support@ulikeglobal.com Our Work The Rose series is the 5th generation of Ulike products. Through extensive investments in R&D and offline product testing, we constantly upgrade the product design, improving consumers' experience with every upgrade. From the prototype where it was only possible to accomplish hair removal to the 2nd generation that reduced skin heating, to the 4th generation that's free from pain to the skin with Ice-Cooling technology, the 6th generation of the Rose series is an innovative combination of all our efforts since the beginning. As our technology continues to progress, Ulike's product will enable beauty salon-grade hair removal for women and men in the comfort of their own homes.

Ulike's 100-Day 100% Money-Back Guarantee

Ulike's 100-Day 100% Money-Back Guarantee

Ulike's 100-Day 100% Money-Back Guarantee
At Ulike, your satisfaction is our top priority. That's why we are proud to offer a 100-day hair-free money-back guarantee when you purchase any Ulike IPL device. If, within 100 days of purchase, you are not satisfied with the product or the results, you may return it for a full refund. To ensure a fair application of the return policy, we suggest users to follow the recommended usage stated in the manual for at least one month before submitting a return request. After about a month, users should see a noticeable reduction in hair growth. We also recommend extending your personal trial period to the full 100 days, as all individuals are different and it may take a longer period of time to see results from the IPL treatment. If the period of use is less than one month or the recommended usage stated in the manual is not followed, the return policy is considered void. In addition, please note that IPL may not be effective for every individual depending on their hair color and skin tone. Therefore, we recommend that everyone review the suitability chart on our official website before purchasing. If you have any concerns or questions about IPL, our products, or anything else, please do not hesitate to contact our customer service team at support@ulikeglobal.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

628 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

I was skeptical at first...

I usually do not have much hope in these type of products because they never ever work for me, but I decided to go ahead and give this one a try. I honestly am so happy that I took a chance because it actually works and it isn't painful either. On a pain level scale of 1 - 10 ( in the most sensitive areas and on the highest setting) maybe a 2 at most. I love my Air 10!

Date of experience: March 18, 2025

Rated 5 out of 5 stars

Very pleased

I received my Ulike Air 10 in just 5 days to Bahrain. The device looks very nice and feels high-quality. I haven’t started using it yet, but I’m very excited to try it. The service was excellent — I got quick and efficient responses from Ulike to all my questions. I’m very happy with the communication and overall experience!

Date of experience: June 28, 2025

Rated 3 out of 5 stars
Invited

Make sure you get the right one

I answered an ad for the ulike 2 or Pro, not sure the name. I got ulike 1. Didn't realize it because there was no markings or labels to tell me what I got. Not until later I seen an ad that showed me the difference in the two. I didn't realize in time to exchange it. They gave me $25
off. I already have a 1. Still bummed, make sure you get.what you pay for.

Date of experience: June 28, 2024

Ulike logo

Reply from Ulike

Dear Customer,

Thank you for sharing your experience — we completely understand how that could be frustrating.

After reviewing your order, we noticed that the item you received was indeed the Ulike Air 3, and you had later mentioned wanting to purchase the Air 10. It looks like the wrong model may have been added to your cart by mistake.

Our support team has already worked with you to provide a resolution, and we truly appreciate your understanding. If you have any further concerns or need help in the future, we’re always here for you!

The Ulike Team

Rated 5 out of 5 stars
Invited

Great product

Great product. Need to be consistent. I actually bought it to use on my younger daughter as she has super hairy pits. Pain free and Hair is gone!! I also use it. Results come with consistency. My original one broke after 6 mos, but they stand by their product and had a new sent to me right away. Their customer service was great.

Date of experience: June 20, 2025

Rated 5 out of 5 stars

The Ulike Air10 is a game changer

The Ulike Air10 is a game changer! This device really is amazing! It’s so nice to finally be able to do laser hair removal in the privacy of home. Also, the customer support is exceptional! I’ve told everyone they need to get this device ASAP!

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Invited

I was very nervous before using this…

I was very nervous before using this but I needed have been. It really is very easy to use and painless. I’m still in Phase 1 currently (almost done the first 4 week period) but my skin is lovely and soft after using the device….would recommend.

Date of experience: June 02, 2025

Rated 5 out of 5 stars
Invited

Pros & Cons

Pros: Air 10 is well made, high quality.
Used it for more than 6 months now. Still need to shave, but a lot less often. And shaving is easier because hair is thinner and softer.
Cons : If you plan to travel with it, you might wish it was more compact. It's also a bit pricey, considering the technology behind it is no longer new, and there are many similar products at a lower price point.

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Invited

I purchased the Ulike 3 in February 2023

I purchased the Ulike 3 in February 2023 to prepare for summer. I used it 2-3x a week for several months. I used it on my underarms, legs and bikini area. It's now summer 2025 and I still don't need to shave my underarms or legs. My bikini area is less hairy but still needs trimming. I'm a hairy brunette. Before Ulike, if I would shave my legs in the morning, I would have stubble at 5. It's so nice not having to worry about shaving my legs before I can wear shorts. This is the best purchase I've made ever!

Date of experience: June 30, 2024

Rated 5 out of 5 stars
Invited

I wish I had this device years ago

I wish I had this device years ago! It has saved me so much money and time with hair removal. I saw results after only 2 uses, and am now at the point where I only need to use it once a month to maintain my results. I highly recommend it for its price point and its effectiveness.

Date of experience: June 26, 2024

Rated 4 out of 5 stars
Invited

This product works well

This product works well, but hasn't been "permanent". I've had it for a year or so already and used it many times. Still grow hair. However, I just didn't want to use it everyday or every other day because I do have sensitive skin.

Date of experience: June 25, 2025

Rated 4 out of 5 stars
Invited

I love my device

I love my device! I would of given 5 stars however when I reached out about how quickly it was getting to hott and how many breaks I have to take to get my legs done I was dismissed. Don't get me wrong it does remove hair!! I think mine might just be defective because it gets hot really really quickly. But other than that I love this device ! And can't wait til I am able to upgrade one day!

Date of experience: June 25, 2025

Rated 5 out of 5 stars
Invited

Original Ulike

I have one of the original ulike devices that covers less surface area therefore I cannot attest to the newer edition. If the newer edition works as good as it says it does then I imagine it’s great. I love my ulike although I do wish it covered more surface area

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Invited

I love my ulike, want the newest one

I love my ulike, It works well. Love all the stuff It comes with (the bag and glasses). Love the color and convenience and also no pain! Only issue i have is not long after i bought It, a new and better model came out. I wish there was some nice discount or trade up program. I had just bought mine.

Date of experience: September 25, 2024

Rated 3 out of 5 stars
Invited

I use the UlikeX three times a week

I use the UlikeX three times a week. The glasses that came with with it broke pretty quickly. They just snapped in the middle. Disappointing considering the price of the package.

The sensor is not picking up that it’s touching my skin. I have to restart it several times while touching my skin for it to recognize my skin. I am fair skinned with dark hair so I did not think this would be an issue. It happens sometimes just after starting a session so it is not an issue of it overheating.

I am seeing hair loss results but it is frustrating to have to keep restarting the device. It makes the sessions take way longer than they should.

Date of experience: June 17, 2025

Ulike logo

Reply from Ulike

Dear Addison,

Thank you so much for taking the time to share your experience.

We’re truly sorry for the inconvenience — especially regarding the broken glasses and the sensor issues. That’s certainly not the experience we want you to have, and we’re always working to improve both product quality and user experience.

For the sensor to detect skin properly, the device needs to be held completely vertical and pressed firmly against the skin. However, since you've already been following the guidelines and are still facing issues, our team will be reaching out to you shortly via email to help troubleshoot and make this right.

We’re glad to hear you’re seeing results, and we’re here to support you every step of the way.

The Ulike Team

Rated 1 out of 5 stars
Invited

Used it for over a month and saw no…

Used it for over a month and saw no difference, so I ended up returning it. I was really disappointed because I genuinely wanted it to work.

Date of experience: April 07, 2025

Ulike logo

Reply from Ulike

Dear Angela,

We're truly sorry to hear that you didn't see the results you were hoping for. Typically, visible improvements begin to appear after consistent use for 3–4 weeks, with new hair growing back finer, sparser, and lighter in color.

That said, we understand how disappointing it can be when expectations aren't met. We’ve reviewed your case and are glad we were able to assist you with the return and refund process.

Thank you again for giving our product a try — we truly appreciate your time and understanding.

The Ulike Team

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