I have been using Zwift for a couple of years now.
This is a great way to get in a good workout without dodging traffic, and riding on terrible roads.
There is always a lot of riders on Zwift, usually 6,000 plus, so you will have plenty of riders to ride with.
I especially like the races and the mountains, also the robopacers are great.  
Another thing is that you can ride anytime of the day.
Many good features about Zwift.
I plan to stick with Zwift.

I got in on the crowdfunding in April 2024. I received the bike in January 2025. The parts I had to assemble were not easy, but I finally got it. The seat I ordered with a Bluetooth speaker and rfid lockbox did not ship due to issues with their supplier. I’ve tried to contact them 3-4 times through their support channels and have gotten no reply in almost 7 months. I had hoped for a better outcome. The story is that they are a US based company founded by veterans. What could be a better thing? Maybe customer service?? The bike did come with a standard seat, so I can at least ride it. My recommendation is to go with a well established company like Rad. More expensive but a better product and experience. These do look cool though. Maybe one day they’ll work out the kinks. 

Update 7/2: I tried contacting them once again about the seat. Several days later, still no reply. I cannot recommend this company. 

Well they said dispatched 2-5 days. Ten days later not dispatched. This isn't a good shop I'm afraid. I wish I read these reviews before ordering ??
Avoid ---

Delivery on time. 
Good customer service. 
Product arrived as expected. 
The only suggestion would be improve the live status of the shipment in the platform. There is a big delay between the platform and the delivery dates. 

This is unacceptable! I ordered my Brompton brake and lever set in January 2025, and it's now June! Not only have they failed to ship my order, but they're also ignoring my refund requests. This company's customer service is terrible.
I am still couldn’t get my money back.


Shockingly slow inefficient and often crashes.  Updates and map management leave me frustrated and guessing what has actually made it onto my device.  540. Oh and why do I have to plug it in circa 2004?

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Recently reviewed companies

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FFWD Wheels USA

Zwift

Vivi Electric Bike

Shakasurfbikes

Online Cycling Gear

IBKSPORT.COM

Ciamillo Design, LLC

Connect Garmin

Accell Group

Newest companies

Cycling Souvenirs

Rfrbike

Velopetitprixmarches

Bikequipmentrabat

Newbikedeals

Velosoldesmagasin

vanaschemotorsports.com

Shakasurfbikes

Ubikes

Allinbiking

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