FFWD Wheels USA Reviews 485

Fast response

Date of experience: June 27, 2025

Website is very easy to navigate. Had to call to verify shipping options and customer service was excellent!! Items delivered on time and package was prepared very well.

Date of experience: June 20, 2025

Product is great. Packaging was great. Communication was great. Delivery was prompt. there's a good chance I will purchase again.

Date of experience: June 16, 2025

I had a few questions and emailed ffwdusa.com and "Pam" got back to me really promptly and answered everything. They were out of stock of the RYOT44 at the time I was looking. Then a few days later I checked the website and a new stock had arrived so I didn't hesitate to order. They arrived roughly 3 shipping days after I placed the order. Personally I don't want to order something similar at a discount, directly from the country of manufacturing origin from a generic vendor because that cuts out the middleman which in this case is also the innovator and I believe that entity deserves recognition for their value-add. I also got the wheels a few days after I ordered them and could be confident I'd be dealing with someone in or near my time zone if I have any issues going forward. The wheels themselves are as advertised: deep, wide, very light and it was basically a breeze to mount tubeless GP5000 S TR onto them. If you're new to tubeless mounting like I was and if you don't have a blast pump or something similar, I strongly suggest you get one to make tire bead mounting a breeze.

Date of experience: June 16, 2025

My pre and post purchase questions were answered promptly, and the FFWD rep's replies were very informative. Shipping was very quick, sooner than expected! Installed the new wheels and am very pleased with aesthetics, performance, quality, and overall customer service. Thank you FFWD.

Date of experience: June 04, 2025

Easy ordering. Delivered when promised.

Date of experience: June 04, 2025

Questions were answered very promptly. Shipping was amazingly fast. The wheels look and feel great. I can’t wait to get out and ride on them.

Date of experience: May 13, 2025

Date of experience: May 01, 2025

I purchased a Drift wheelset with DT 240 hubs in February. I called Radial Sports with a few questions and the customer service was great, had my wheels within a few days, great company. The Drifts are a fantastic wheelset, well built and ride nice. Excellent bead retention, I like them a lot. And the padded wheel bag is a nice touch.

I liked the Drifts so much I just purchased the revised Ryot 33 with DT 240s for my Aspero as an all road bike set up, another nice wheelset from FFWD. The Ryots are a great match with 35mm G One Speeds on backroads. Reasonably light and no issues setting up tubeless on either set.
The Ryots also came in a padded wheel bag, nice buying experience all around.
Highly recommended.

Date of experience: May 01, 2025

This is my 5th FFWD Wheel, and I am very happy with it, now the acceleration of my TT bike is impressive, and once I get my maximum speed, I can keep it with minimum effort.

Date of experience: April 25, 2025

Incredible order experience, John was extremely helpful and went beyond when assisting me. The wheels were shipped same day as ordered and delivered quickly. Very satisfied with the product and wouldn’t hesitate to recommending FFWD Wheels.

Date of experience: April 23, 2025

Thx so much, order and tech support were very helpful. Ready to go fast, turn left, add watts.

Date of experience: April 14, 2025

Purchase process was easy and the wheels are amazing!!

Date of experience: April 14, 2025

Delivery to Southern California was incredibly fast.

The Ryot 33s paired with DT-Swiss 240 hubs ride just as well, if not better than, my Zipps and Reynolds

All this from a pretty appreciative and arguably somewhat mechanically inclined "senor rider."

My Look 765 paired very well with the Ryots.

Please keep up the great work and reasonable prices!

Jonathan

Date of experience: April 09, 2025

Buying process was thorough and very quick. Love the packaging of the wheel and the over process.

Date of experience: April 02, 2025

Extremely helpful customer service and great wheels. They were very responsive to my questions and helped me correct a mistake I had made on my order within minutes. I purchased the RYOT 55 240’s and the wheels feel amazing. Great build quality and they ride really nice.

Date of experience: March 26, 2025

Fast shipping, excellent packaging and the fit and finish of the wheels are top notch.

Date of experience: March 23, 2025

I purchased the Ryot33 DT240 EXP. Had to wait a couple weeks due to back order (but I knew that when I bought them). Awesome wheels. High quality. I’ve owned two sets of DT Swiss, so I picked these wheels due to the hubs and the wheelset was cheaper than that brand. The wheelset travel bag was a nice touch.

Date of experience: March 17, 2025

The ordering process was straightforward, and exactly what I wanted was available. I've been using FFDW Wheels for a while now and am very satisfied with both the quality and the cost.

Date of experience: November 10, 2024

Phenomenal wheels at a fantastic price! This was my first set of carbon wheels and the FFWD website and customer service is top notch. There is a vast amount of information for each product to allow for comparisons. Build quality is fantastic and look amazing! The wheels literally arrived the following business day!

I would like to specifically recognize Jon who went out of his way to answer all of my questions and gave me great advice based on his experience riding the RYOT 55 which is the size I purchased. Jon immediately responded to my original inquiry even though it was not during normal business hours.

I am extremely pleased with my wheels and the entire experience was terrific. I highly recommend FFWD for your wheelset needs!

Date of experience: February 22, 2025