Easy to get the voucher online. Fast email response. 

Everything was good until June and then nothing, seems the same for most of us, ordered 27th of June and since Friday 28th of June been stuck on awaiting dispatch, contacted nearly every day with nothing done, been told its been escalated twice for urgent but don't think it did so don't know what to do now? Could ask for a refund but people don't seem to be getting that either, so I can say I'm very worried at this point 

Awful Hospital my friend went to have surgery. She showed her insurance medical card on 4 visits each time she was told NO need to show it we have you listed with that insurer.
On day of surgery she showed her card.
 Dont worry they told her it is  all agreed with the INSURANCE COMPANY just sign here.
She signed had the surgery. 
Turned out the hospital had made no arrangement with the Insurer and charged her for the full treatment instead of charging her  insurer.
Hospital now saying keeping her money as it is double what the insurer will pay. 
This hospital showing Absolute worst level of customer care. No manager has ever responded to her plea for help.
Hospital has  No concern for my friends mental health which has taken a very bad turn over this.
 I will hold the hospital accountable for anything bad that happens.

I had my fire safety meeting paid for and scheduled for Sunday July 6th, 2025 from 5:00pm-9:00pm. I joined the Zoom at 5:00pm and no one showed up to do the LA-HFSI Zoom training lesson. I texted them, called them, emailed them, messaged on WhatsApp, and left a message on the website. All were left with no response for a little over a day. I wasn’t going to leave a review and decided to just disputed the charge and sign up for fire safety/blue card training at different company  (because no one was responding on all platforms) until… I ironically received an email from LA-HFSI asking to rate my experience. I took that as a sign from the universe and now I’m here.

Hayley Warrilow and PALS and NHS Foundation are covering for the Maxillo Facial department at Torbay Hospital who yanked out an implant (by my chin when meant to be by the right-angle to the back of my jaw), without care and which has left my face in a state of disrepair - my cheek always looks swollen, having lost its elasticity, and my skin is hanging loose on my neck. They not only failed to provide follow-up procedures, so that my face wouldn't be left in this state, but omitted the details of the operation from my medical-notes so that it appeared as if the operation had never been. This same surgeon, while performing her medieval expertise, then (without permission) took my right-jaw down in weight by injecting it with a toxin (there is a scar where the injection was made).

This is following a jaw-break where their surgeon, Mr. Douglas, initially fitted the broken-jaw back together incorrectly  - it was misaligned and he then refused to carry out reparatory work, afterwards.

Many years later, an NHS-linked private surgeon called Dr. Nasser of Harley Street in London (despite letters with clear illustrations) went an placed medpor implants into two areas of my face which weren't anywhere near the areas in requirement of reconstruction. He has done immense damage.

There has been a huge cover-up of this matter by Torbay, as Ms Warrilow refuses to investigate. 

Cricketfield Surgery in Newton Abbot were also sheepish when approached about the matter and have since been obtuse regarding every element of healthcare, also obviously involved in the cover-up - the person more recently to carry on the pretence, is Amy Baker, and who is the practice manager at Cricketfield.

So, DO NOT go to Torbay Hospital for surgery to the face. You can pick which hospital to attend and there are others which might possibly do a better job. Exeter, also make excuses and so I wouldn't go there either - they didn't strike me as particularly professional. Many surgeons in the South West are failed private-surgeons and are not trained to a very high degree. Andrew McClennan didn't even turn up to any of the consultations; the model registrar Gabrielle Baniyulite politely palmed me away and Michael Esson simply avoided answering any questions which could point to criminal activity on the part of Torbay Hospital before persisting in contradicting himself.

Liars, paid-criminals - call them what you want. Don't go near Torbay and if at all possible avoid Cricketfield.

'Common' is not intelligence or status or education related or even speaking badly and swearing sometimes doesn't equate to being common; rather, it's a gutter way of treating people. You could be a member of royalty and be common. It's a rare, unfortunate trait in about one out of every five-hundred or so people and for some reason primary and secondary care at doctor and surgery level appear to be made up of such common types. Seriously, why would anyone bang pots and pans to honour rubbishy scum - they should have used lids to old metal trash-cans; would have been more to the point, contextually.

Such lowlifes. And these people actually want pay-rises and pats on the back. Socialists are evil weirdos, though (bring to mind Nazis and communists). Definitely these scumbags are anything but professional. I'll fetch some more names soon, and wing them up on here.

It is also the case, as has been circulating, that Hayley Warilow covers up cases where surgeons, namely female ones,  fondle patients when asleep during their operations.

I waited over 3 hours on none emergency number I gave up I'm probably dead by time this posted. Bye bye

Subject: Complaint Regarding Missed Appointment and Unacceptable Treatment

Dear Hospiten team,

An appointment for a blood analysis was scheduled since January 2025, and I received multiple confirmations, including one via text message the day before. I drove 40 minutes to the hospital, only to be told there was no appointment scheduled. However, the appointment was clearly visible on the Hospiten app and also listed in the printed overview of my "citas" from January.

What’s more concerning is the way I was treated. I was spoken to as if I didn’t understand anything, and the situation was brushed off with laughter. I found this extremely disrespectful and unprofessional.

This experience is unacceptable.




Stay away from AFC, Portland, Oregon area clinics, particularly Dr Rana, for DOT medical certificate exams.  These people are totally incompetent and unfair.  
After many, many years of successfully and easily getting the annual DOT certificate elsewhere, I went to AFC for the 2025 exam.  There were no changes in my health.  The doctor decided I had a new health issue and would only approve a certificate for 6 months.  Dr Rana said she'd extend it for the full year if I obtained paperwork from my primary care physician stating no issue.  I was to bring the paperwork back to her, and she'd take care of the certificate.  I went through the trouble of doing this today and she wouldn't take care of it without scheduling an exam appointment and billing another fee.  
They are only in the business to collect fees.  Our family will never go near these clinics again, for any reason.

A&Es, GPs, specialised clinics… it doesn’t matter what service you need, it will be absolute crap! But it’s not NHS fault… the English system wants to keep it that crap! More important weapons and capitalism!!! Every time I need to use your services you surprise me on how worse you could possibly be compared to previous time!!

When my elderly mother went into the Wellington emergency care , they made me sign something , all in a hurry , and I paid a ￡5k deposit promising  me that they would warn me when it was near being fully used . Which they never did. They charged me ￡2k a day for nursing but made me provide my own carer 24/7 and then the nursing was non existent. I have complained but they have refused to settle the outstanding debt at ￡2498 instead of ￡5k which they would reduce by 1k . All their letters are incorrect with no explanation 

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Best in Hospital

Companies(142)

Recently reviewed companies

MDsave

MedExpress

HM Hospitales

Healthcare Fire Safety Instructors (aka HFSI)

Torbay and South Devon NHS Foundation Trust

NHS

Hospiten

American Family Care

NHS England

HCA Healthcare UK

Newest companies

simplehealthkit.com

Elizabethstorymd

Stanislaussleepcenter

Thegrovesaviation

Parkmedicalcentre

Rememore

Globalmedik

Healthcare Fire Safety Instructors (aka HFSI)

Pleasantridgemedicine

CCF

Related categories

Ambulance Service

Blood Bank

Blood Donation Center

Blood Testing Service

Community Health Centre

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