I only loaded the app just yesterday, but have gone through to review the details. I am impressed with how thorough it is.  I will be adding more of my info soon such as measurements, weight, etc.  It also appears easy and convenient to use!

Everything was good until June and then nothing, seems the same for most of us, ordered 27th of June and since Friday 28th of June been stuck on awaiting dispatch, contacted nearly every day with nothing done, been told its been escalated twice for urgent but don't think it did so don't know what to do now? Could ask for a refund but people don't seem to be getting that either, so I can say I'm very worried at this point 

Excellent buying experience with quick shipping, and they combined my orders together so I got them at the same time even I placed the orders at different times. I'm very grateful they did.

Awful system,just puts the pressures on A&E as that's where your told to go or phone 111.Getting an appointment nigh on impossible.
My wife's wrist was hurting and needed an appointment but using Anima was told to go to A&E so we went to Sevenoaks and waited a total of 4 hours,They were inundated by people who were sent there by using this unfit for purpose web site.Every seat was taken,great environment for catching anything that's going.
The staff were overun.People had to leave without being seen
All that was needed was a doctors appoinment and being referred to an X ray department with anappointment time.
Anima is not fit for purpose and good luck to anyone who manages to see their own doctor.

Freestyle Libre Chat support review: Refused to tell me whether the Libre readers cable was, or was not, a standard USB A to USB micro cable.

If you know SarahW please tell her that I got home safely with no glucose management problems while on my hike. And that, when I got home, I checked Amazon for Libre 3 replacement cables. 

They had a variety available including this one:

"Smays Charger Cable Replacement for Freestyle Libre 2 Reader, Free Style Libre 3
5.05.0 out of 5 stars (1)
Price, product page
$5.99
FREE delivery Thu, Jul 10
Only 15 left in stock - order soon."

which comes with both a USB micro and a USB micro to USB C adapter."

So I took the yellow cable that came with my reader, that she couldn't say was a standard USB cable (or not),  plugged my MP3 player into my PC with it and charged the MP3 player. I also read the MP3 players directory and, successfully, transferred files from the MP3 player to the PC then from the PC to the MP3 player.

So the answer to my question of, "Is the cable that came with the Freestyle Libre reader device a standard USB cable?" is, simply, "YES".

Her "beat about the bush" then "pummel the customer with inane questions"  approach to a SIMPLE technical question from a customer who is a retired 72 year old (geriatric?) missile test equipment design engineer who is, indeed, hard of hearing (as was pointed out to her at 2 different times, before she referred me to a list of phone numbers to use to call for more specific assistance) was duly noted and appropriately appreciated.

I will do my best to find a place where a Freestyle Libre tech. support customer review can be posted and let it be known that, I believe,  she fulfilled her job as mandated from the bureaucracy above her. The answer she couldn't give was found on Amazon in a 30 second search, and verified by a qualified engineer (over 30 years experience with electronics) in less than 2 minutes. Yes it is, indeed, a standard USB A to USB micro cable.

'bye now, and  to SarahW and the folks at Abbott Labs and Freestyle Libre in particular "Thanks for your support”.

I now know I can use my portable charger and a standard USB cable to recharge my reader while hiking or camping. Though a simple, " Yes" or "I don't know" would've saved me hours of trying to get a simple answer to a simple question for a valid reason. I could've simple done the, less than 5 minute check on my own and kept both my blood pressure and blood sugar down.

Sincerely, 
Tom Ackley

Fantastic service all round, as always, always highly recommended, never need to purchase anything from anyone else. 

Whose brilliant idea was it to introduce this new system to book a blood test! I was so frustrated, firstly the online booking system is useless, you do not get a good choice of local places, when you do, it's take this one appointment offered, or too bad, even if it is weeks' in advance.  Then when I decided to phone, even though I was 19 in queue, it took over one and a quarter hour's for someone to answer, only to be tol
d nearest place I could get a test would be in a few weeks' time.  I am elderly and feel very sorry for those who cannot access the internet and then have to wait ages to speak to an advisor.  I thought the idea being,  that it should be easier to access NHS services!  A time back I would access a website, be given a bigger choice i.e.surgeries, clinics etc.and choice of days' and times. Also where is the consideration for those who disabilities do not allow them to travel further afield. People will give up trying to get an appointment and end up with worsening health issues.I hope that Wes Streeting reads these reviews!

These scammers will hound you, using multiple telephone numbers.  I block one, they call on another. Pretending to give me a yearly in-home visit for free. I am talking to the police to possibly set up an appointment so we can get some info on why they can't take no for an answer. 

I’m so stinkin sick….of the stupid commercial. I wouldn’t use this company for anything.

A&Es, GPs, specialised clinics… it doesn’t matter what service you need, it will be absolute crap! But it’s not NHS fault… the English system wants to keep it that crap! More important weapons and capitalism!!! Every time I need to use your services you surprise me on how worse you could possibly be compared to previous time!!

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