Sold an item that has been damaged in transit. Vinted have decided to refund the client, which I have no issue with. But when  asked for the reason I was told it was wrapped correctly and did not meet regulations. I asked what the regulations were. The explained that it was not wrapped in bubble wrap or cardboard. I reply that it was wrapped in bubble wrap, so I did meet regulations so I want to know why I haven't been compensated for my loses when I actually did meet their regulations amd asked them to investigate further. For them to reply, you did not meet the correct packing regulations. I again said that I have as explained above, amd asked what other regulation I didn't not meet. For them to just cut me and and not answer. I have further asked them for details for this and they do not reply. This is not the first time, each time you get in to dispute with vinted, when they don't have any more answers they just ignore you in the hope that you go away.

My husband and I stayed at a boutique hotel in Charleston last month and wanted that same pillow feel. This came as close as anything we’ve tried. We both sleep on our backs and wake up feeling rested.

Brought mats from November to January.   The smaller mats are fine.  But the larger (what they call runners) fall apart when you wash them. Call the Company in February and was first told that the mats I was sent were old ones and that they would ck on it and email me back after a week and a half I had to email them again and was told to send me my information. They finally emailed me to say that I was past their return policy. WHAT?!  So they send you old mats and then don’t stand behind them.  

We have spotlights and color changing lights from Novostella all around our home. It looks beautiful and our neighbors always compliment us. We think the customer service is second to none and will continue to order from them in the future. ??

Overall great experience easy installation and great quality product

Easy to upload pics and see a preview of your order, the only thing that would make it better is a battery operated light stand 

This company has a good quality of every product that make shopping there a good idea and a peace of mind 

I'm so happy with these curtains that this is actually my third purchase!
The custom sizing is absolutely perfect, and the quality is always impressive. This time I went with the Heavyweight Linen Curtains for our bedroom, they blockout the light beautifully, and now I don’t wake up with the sun!

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