Savelights Reviews 11

I ordered 2 ceiling lights and paid with my credit card. Then sent me an email and they said one of the light that I ordered, they changed the design of it. They asked me if I still want it or not. I canceled that item and I wanted my refund. They don't answer my calls or they don't reply my emails since that time. They sent the other light order but I didn't receive my refund still. I can't reach them at all. From the other reviews that I have read, I understood that they do this to many people. They are not trustful website to shop. DON'T WASTE YOUR MONEY HERE!!

Date of experience: November 17, 2019

I had a terrible experience with save lights. The 4 lights we ordered took months to arrive. When they finally came all 4 had major damage. When we could contact a rep they did nothing to help us. They requested we send them pictures several times which we did and never received new lights or our money back. DO NOT ORDER ANYTHING FROM SAVELIGHTS!!

Date of experience: November 26, 2018

The light I ordered after a lot of research online.It is the best price I can receive.It is as describe and vry beautiful!I like it.my children like it too!Nice.I would order again,

Date of experience: November 18, 2017

I ordered 2 light fixtures for my house...totaling $900.
It took 6 weeks for me to get this order delivered (via CHINA that I was unaware of )and when I got both of them.. BOTH WERE CRACKED IN A VARIETY OF AREAS.
I called and received no information. from the company.. No return calls or emails.... They would get back to me and they never did. I paid through Pay Pal and thought that would be an answer.
Pay Pal said the company wanted proof that they were damaged.
I sent 6 different photos of these lights and said just refund my money.
That took another 3 weeks.
When I finally called Pay Pal to see what the hold up was on the refund... they said that the company wants me to send the broken lamps back to them
AT MY COST....
I told them I had disposed of these lamps after taking all of the pictures because their were too many pieces and the boxes were huge.
To make a long story short... The company (Whomever owns this) said that since I didn't send them the broken lamps back... they were not issuing a refund.
I own my own business (34 years) and if I ran it like these people do... I'd be out of business within a year!

Date of experience: August 01, 2017

I have installed the kids ceiling light. It is so amazing!! At first, I just pay attention to its cute and chic appearance in plane shape, after all, for kids room, the beautiful appearance i thought is the key point. After i received the product, it looks very smooth and the blue color are very graceful. So, at night, my kid never be afraid of darkness.

Date of experience: July 24, 2017

Garbage. Do NOT Order from this company. Light was damaged and will not give a return shipping label. Had to contact credit card company to get money back.

Date of experience: July 17, 2017

best price, fast shipping, good customer service

savelights.com

I ordered a light from them after a lot of research online. They best the next best price by $35, shipped quickly, packaged it well to keep it unbroken, and had a customer service rep call me to make sure I received it and everything was good. Would order from them again!

Date of experience: July 05, 2017

I am cancelling out my previous opinion relative to Savelights.com. I took the lamp shade to a local glass company and the shade is indeed glass, as described. It is a beautiful lamp. My apologies to Savelights.

Date of experience: May 23, 2017

Had reservations, but overall a pleasant experience. Just wish that description was a little more detailed. Wished they had mentioned it was not a dimmable item.

Date of experience: March 06, 2017

Wrong item will be sent. Will not refund. Will not resolve issue. Better off lighting your money on fire.

The refund came from disputing through paypal. Don't waste your time with false advertising on this site

Date of experience: March 01, 2017